I had all the adobe products on my old laptop and it broke, but i backed up the harddrive. why isn't it letting me use any of my adobe products!?
I'm so frustrated. My laptop overheated or something a few months ago, and i took it to a repair shop and he saved my hard drive. and I finally got a new macbook pro, and i have my old hard drive plugged in and dragged all my applications over. I tried editing a photo with photoshop, and it said "error 16: please uninstall and reinstall the product. If this problem still occurs, please contact technical support for help, and mention the error code.... "
what would uninstalling it and reinstalling it do? would i love everything or have to pay for it again? I'm a recent art student graduate, and i cannot afford getting the adobe products again and they're all on my computer, just not working. What do I do?
You can download CS6 from this link. Use your current serial # to license it.
Download CS6 products
If you registered your product online (as you should have), you can find your product serial # by logging into MyAdobe with your Adobe ID (e-mail) and password.
https://www.adobe.com/account.html
Adobe ID, sign in, and account help
Nancy O.
Similar Messages
-
OK so I have deactivated and uninstall the version off the old laptop, then reinstalled the version on the new laptop. When you go to open a document it says it wants to do an upgrade check for some reason, anyone know why this is? It will not take the serial number after that and it doesn't show the version we have in the drop down list.
Hi johnb49273320,
What operating system are you running on the new laptop? If it's a current OS, then it may be incompatible with Acrobat 9. Please see https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-prod ucts.html.
It could also be that you're trying to install an upgrade, and the installer is looking for the serial number for the previous version (is the previous version listed in the drop-down list?).
Best,
Sara -
I am currently using Verizon Fios as my ISP. I had my mail set up as verizon yahoo mail. I was attempting to set up my iPad mini to get my mail under apple mail. I have that working under my iMac, iPad, and apple notebook. I have not been able to get it to sync on the iPad mini. can you tell me the proper settings.
really your going to want to contact verizon to get the proper setting
-
Hi
Just bought my brand new mac had all my files transferred from my old pc and now i try to start and it has a password that i cant get past
i have tried my apple password and another the dick smith store had on a piece of paper nothing works and the store isnt open easter sunday
can anyone help
MarjResetting User Password in Lion and Mountain Lion
Boot into your Recovery Partition by holding down the Command and R keys whilst booting.
When the Recovery screen appears, go to the Utilities menu and open Terminal.
In Terminal, type:
resetpassword
...a small app will open and allow you to choose the user for whom you want to change the password. If you are the admin, be certain that you choose your admin user. Type in your new password twice and give yourself a good hint. Click OK (or Done or whatever) and reboot, enjoying the use of your new, hopefully memorable, password.
Good luck,
Clinton -
Just updated my photoshop cc and wanted to try out the new focus selection tool but it's not there. Why isn't it there?
Use menu Help>About Photoshop make you have started CC 2014 and have not started CC... Its in menu Select under Color range
-
i have over 5000 songs on my computer. Which is from songs bought from iTunes and from cd. i had all the songs on my iPod. went to download new songs and only 1500 songs are download . please help
Since all of your music came from your computer in the first place, then it should still be there and should be included in your backup copy of your computer.
" it told me when i pluged hers in 2 ipods could not use the same account"
This is not true. You have misunderstood.
You can sync as many ipods/iphones/ipads as you like to one one library. -
Hello all,
I have a Model - MacBook Pro Laptop and the screen recently turned the colour grey, giving me no visibility or access to the unit.
Has anyone had or seen this problem before? Can it be fixed? I had a repair guy from my local Mac Store take a look at it - he said I needed a whole new screen and top of the computer, but this didn't fix the problem. I took the unit home unrepaired, and a week later it was all of a sudden working fine.
What is happening with my Laptop? Once this happens (grey screen) does it mean that it's going to become a chronic problem?
Please advise....ThanksIt's kind of difficult to diagnosis your problem without a visual clue, because there is a (mostly) software based "gray screen" at boot issue.
But if you got the screen replaced, took it home and now it works, why the repair shop didn't get it working before it left the store is beyond me.
Unless the repair shop is a authorized apple reseller/repair, I wouldn't have taken it to them, and of you did, they should have fixed the issue right away. -
I want to deauthorise a computer from my account that has had all of its settings wiped already. I go to deauthorise but I am being told I have already deaithorised 5 devices this last 12 months so cannot do again until the 23rd June. His is very frustrating as I have just bought a new laptop and I can't use any of my music on it and my old laptop is dead but I can't deauthorise it. Any tips would be great. Have rung apple and they told me I had to wait. Doesn't seem fir when I only have 2 other devices working at the moment.
I don;t know which part of Apple that you rang, but have you tried contacting iTunes Support and asking if they can deauthorise them for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
-
I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this problem??
Umm, what problem? What actually happens when you try to restore it in iTunes?
-
i have been trying to sync my device to itunes but it keeps saying i have the wrong itunes. the thing is its the same one i have had all the timei have had this phone? I have even went through and uninstalled and reinstalled 3 times. what the hek is going on? HELLP!!!!
another messge popped up "Itunes can not connect to this iPhone(iPod).An uknown error occurred (0xE8000084)."
-
Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?
- Transfer iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like on of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the iPod backup that iTunes makes does not included synced media like apps and music. -
i had my i-pod synced to my old computer and i lost that computer. now i have a new one , and i want to sync it to my i-pod can i do that and save all my music
iPod classic?
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
... or iPod touch?
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?
The new one must have been in inventory for a while or it would have the latest iOS.
To update it, connect it to your computer and open iTunes. You may be prompted by iTunes that a newer version is available; if so, choose Download and Install to update it to iOS 6.1.3.
If you don't get this prompt, click on the name of your phone in iTunes, then click on the Summary tab at the top. On the Summary tab, click Check for Update. You should then be prompted that there is an update available and you can update your iPad.
After updating, as mentioned in the posts above, set it up as a new iPad, eject it from iTunes and disconnect it from your computer, then go to Settings>General>Reset, tap Erase All Content and Settings, go back through the setup screens on the iPad and when given the option, choose Restore from iCloud Backup. You should now be able to choose your backup to restore from. Be sure your iPad is connected to wifi and your charger as this may take some time to finish. -
I have just bought an iMac, and when I had my PC I had all my mp3 music on external hard drive and used to stream using software called ps3 server and tveristy which used to pick up on my Roberts radio via network wi fii and on my iPad via AirPlay. How can I do the same with iMac as this software isn't compatible
To install apps from developers Apple doesn't recognize go to Security and Privacy in the System Preferences and change Allow apps downloaded from anywhere
-
i have a broken desktop which had my itunes account on it.
I am trying to get the information onto a new laptop and itunes programme but cannot. I have only managed to copy over some of my music as i had it on an external drive.
I also cannot get my iphone 5 to be recognized on the new itunes.
HELPiTunes as you see it in the application window uses a series of files and folders contained in the iTunes folder. Some people make the mistake of only backing up their media in which case all you have is a bunch of media files without the iTunes structure. In that case you have to build a new library yourself.
What exactly do you mean "not recognized"? The phone does not show up on the computer at all, or it does but it says it will wipe the phone? The wipe the phone stuff is again because it cannot find the original library to which it was synced. You need to transfer the entire iTunes folder from the old computer or the backup you made of it.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
Maybe you are looking for
-
Error Publishing Podcast to ITunes using IWeb
I am getting the following error publishing my podcast to Itunes using Iweb. We had difficulty reading this feed. Bad http result code: 500 When I checked the rss.xml doc that iweb generates, it is very different from what itunes gives as an example.
-
New iPad2, can no longer connect to Wi-Fi
Just got and iPad2, could connect up to Wi-Fi and the Internet (set up bookmarks, etc.), but can no longer get on the Internet. Reset network settings, forgot network, entered data again, turned off Wi-Fi, turned it back on. Still shows iPad 2 is c
-
Error after compiling because of scroll
I would like to get scrollbars (vertical and horizontal) after doing the Pascal's Triangle that appends in the JTextArea named "prog", inside the JPanel "dret". I've tried lots of things in teh code, but I get, after compiling: "Exception in thread "
-
ERROR INTO clause is expected in SELECT
Hi experts, on executing the following code on Application Express 4.0.2.00.09. I had the error like below. declare xml_Base_No_Gra_Iva number; xml_Base_Imponible NUMBER; xml_Base_Imp_Grav NUMBER; xml_Monto_Iva NUMBER; xml_Valor_Ret_Iva NUMBER; xml_V
-
Latest patch cluster idated march 14 nstalled on solaris10
I installed the latest patch cluster on my solaris10 system and afterwards the Solaris Management console would not work. I kept getting the error that the server was not running. I followed the limited trouble-shooting guidelines for stopping and st