I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!
Read this:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Similar Messages
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Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi my security questions aren't mine so now I can't purchase any apps how do I fix this
How do I fix my security code on my account because the ones that are there aren't mine and to reset them it shows someone else's email?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101656) -
I had already forgot my answer !
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!See Here..
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
I forgot all the answers to my questions, now i can't buy any apps from the apple store. What will i do... Please help....
Go to appleid.apple.com. From there, go to Manage Apple ID. Log in and go to Password and Security. When you get to the page about answering your security questions, click on the link for Forgot My Answers. That will send an email to the rescue email address on how to reset. If you did not provide a rescue email address then you will need to go to Express Lane Support https://expresslane.apple.com/GetproductgroupList.action for help.
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I had to reinstall firefox and now i can't find any of my bookmarks.
i had to reinstall firefox because i had reset my computer and now i can't find any of my bookmarks. what do i do? i need most of those for college and i don't remember them. i have a windows 8.1 computer and i'm not super teck savvy. i need the answer in techno idiot terms. help!
Look on your desktop. Do you see a folder named '''Old Firefox?'''
'''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile'''
'''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles'''
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences -
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved! -
Dear Gents ,
till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
note : i can't purchase any thing also , thanks in advance.
BR
i sent my issue to you under this subject :
RE: Please verify that we have the right address for you
my email in [email protected]Copied from the link provided.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
How can i change my security questions? i forgot my answers, and i can't download an app
how can i change my security questions? i forgot my answers, and i can't download an app.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76390) -
Any helpful suggestions to explain why I can't download any apps will be appreciated.
Its saying I need a valid US address I live in Australia? dont know why its asking that.You can only access the Store of that country your account is registered for. Did you buy the apps using the same account? If you have a billing address registered in Australia, you can't buy in the US Store.
Can you update the apps in iTunes on your computer?
Did you log into your iTunes account and check your info? -
I had a debt card that was 50 dollars and I spent it all and now I can't get any apps that are free
I need help with my iPod 5 because I had a 50. Dollar debt card I spent it all and now I can't get free apps
Either add money to your card or purchase an iTunes Gift card.
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I just got an iPad3. It synced with my PC where I have my iPhone synced. Trouble is that it synced years of pictures from my PC photo album. Now there isn't room for apps, updating apps, or other. How do I remove the pictures from my iPad? I want to update to software 6.0
Synced photos can't be deleted directly on the iPad, instead they are deleted by not including them in the next photo sync.
Connect and select your iPad on the left-hand side of your computer's iTunes, and on the right-hand side there should be a series of tabs, one of which should be Photos - if you select that tab you can then select which photo folders to sync to/remain on the iPad. There is a bit more info on this page. -
I Recently purchased IPad Air, apps from previous IPad show under purchased, but won't open. How to fix?
I don't think they downloaded from ICloud properly. Now I can't even download any new ones either. Please advise.If you are trying to restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork -
Please help, I updated some apps, I pressed update all, now I can not open or use those apps, they just say waiting. I have deleted some and tried to download again with no success, also tried to download different app with no success.
1. Check iTunes and see if you have a pending/stalled download e.g. Podcast, Books, Music, Movies or iTune U. Finish off the download and you should be able to update.
2. Check for Updates (bottom right) in iTune. When download is completed, sync to iPad.
http://i1224.photobucket.com/albums/ee374/Diavonex/8afe4ddede4f4fabb4e819174239d df4.jpg
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