I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I a, afraid I might lose everything messing with

I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with

I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up.

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HT2480 just updated to ios 7 and had to change my password on my exchange account, now it will not recognize my new password

Just updated my iphone 4 to ios 7.01 and had to change my password on my exchange account. My exchange account will not verify the new password even though they are the same for both laptop and iphone

Hi,
It should allow you to change the password in Settings > Mail, Contacts, Calendars > your account > Account > Password > Done
Or you can try to remove your account and add it again in Settings > Mail, Contacts, Calendars > Add Account > Exchange
Hope it helps

I had bookmarks on an older computer. When I got my new one my husband took over the old one and deleted firefox before I had a chance to get my bookmarks. Is there anyway to find all those bookmarks I had?

I had bookmarks on an older computer. When I got my new one my husband took over the old one and deleted firefox before I had a chance to get my bookmarks. Is there anyway to find all those bookmarks I had?

Hopefully he didn't delete the Firefox Profile folder. 
http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone

I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone

To to http://iforgot.apple.com and sign in with your iCloud ID. A new password will be sent to the associated email address.
It this doesn't work, go to https://getsupport.apple.com ; click 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

Installation of new SP1 (2880552) over the old one (2817429 ) failing

Hi,
I'm trying to install the "fixed" version of SP1 (officeserversp2013-kb2880552-fullfile-x64-en-us) over the "bad" one released in February. Everytime I run the executable I get the "The installation of this package failed" message.
Supposedly it should be possible to install the new one over the old one. Did anyone had this issue?
This post reflects my opinion on this specific thread. It does not necessarily represent my employer's opinion.
SharePoint Consultant
MCSA Windows Server 2008
MCTS SharePoint 2010, Configuring

Hi,
According to your description, my understanding is that install the fixed SP1.
You can download the updated version of SP1 from the link below:
http://www.microsoft.com/en-us/download/details.aspx?id=42544
In addition, please follow the link below to install SP1 and run the configuration wizard to upgrade each SharePoint Server in the farm.
http://jamesdiblasi.wordpress.com/2014/03/02/howtosharepointsp1/
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

HT4859 If I got a new iPhone and backed up the data from the old one, it should show up once the new one is set up right? Does an "incomplete" status mean it did not back up and can not be restored to the new iPhone?

If I got a new iPhone and backed up the date from the old one, it should show up once the new one is set up right?
And does an "incomplete" status on iCloud mean it can't be restored to the new iPhone?
Help please

What I mean is still track my stolen one. I don't know if this will make sense to you but I'm thinking that if I restore the back up data on this phone..on my stolen phone it will like forget the icloud account or something and think this phone is the stolen one so when I go to track the stolen one, it will show that phone as the one I have now because I restored the back up from that phone.

HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.

Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.

Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?

Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?

Thank you. The old one will stay reported?

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have a new Pc and want to transfer my Library from the old one,what do I need to do?

I have a new Pc and want to transfer my Library from the old one,what do I need to do?

What Library do you ean? What software are you asking about? Have you tried asking in the forum for that software?

How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone

How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone 3gs without erasibng everything. i need help!!!

Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

It says invalid post code when it is actually the right one.what should I do in such a case?

It says invalid post code when it is actually the right one.what should I do in such a case?

That issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Hi. I habe one old ID and now i have one new ID. The old one is bad , because the Email not working. But i hav a lot of Apps and i want to copy this apps in my new ID. How can i do this?

Hi. I habe one old ID and now i have one new ID. The old one is bad , because the Email not working. But i hav a lot of Apps and i want to copy this apps in my new ID. How can i do this?

You don't. Apps are permanently tied to the ID used to purchase them. Instead of creating a new ID, change the primary email address on your existing ID.

HT204053 How do you get your last batch of down loads to the new computer if the old one crashed before i was able to get it on my ipod

How do you get your last batch of down loads to the new computer if the old one crashed before i was able to get it on my ipod

See Here > Download Past Purchases
http://support.apple.com/kb/HT2519

How do I merge events on the new IPhoto. The old one was simply drag and drop, this one will not.

How do I merge events on the new IPhoto. The old one was simply drag and drop, this one will not.

There are no longer events in Photos. The new Photos for Mac is structuring the Photos Library automatically into Moments based on dates and locations. You cannot change the moments.
When Photos migrates an iPhoto Library, it will create album for each event in the iPhoto Library, as a substitute, but these album based "events" are a fake, because albums behave differently from events.
In iPhoto each photo could be only in one event, so you could move photos from one event to another. With albums, dragging a photo from an album to another album will simply add the photo to the other album as well.
You will have to remove the photo from the original album.

I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I a, afraid I might lose everything messing with

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