I had an iPod touch in the past.. Now I have the iPhone. And I got an iTues card and I can't purchase anything because it's asking for a security question since I've never purchased anything on this device yet.. I don't know the answers to the questions?

I had an iPod touch in the past and used an iTunes card to purchase songs, I now have the iPhone and again bought an iTunes card to purchase things. Since I have not purchased anything on this device yet it is asking me two security questions that I don't know the answers to. What do I do?

The Security Questions are not associated with your device - they are associated with your iTunes account/AppleID. If you cannot remember what you originally set up for your security questions, here are the instructions for getting them reset. First set are for if you set up a Rescue Email address, second set are for if you did not.
Here's the link:
https://discussions.apple.com/thread/4286784
Cheers,
GB

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Basically... I had an ipod touch sync'd to my dads i tunes.. i then got an iphone and created my own apple id.. how could i transfer the media from my ipod which was used on a different apple id onto my own account without everything deleting

basically... I had an ipod touch sync'd to my dads i tunes.. i then got an iphone and created my own apple id.. how could i transfer the media from my ipod which was used on a different apple id onto my own account without everything deleting

Syncing an iDevice to a computer does not remove content from the computer.
Syncing an iDevice to a computer that it does not normally sync with will remove the content from that device.
If the media was acquired with a different Apple ID it is in no way linked to your Apple ID.

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

The last apple ID used on my App Store is stuck how do I change back to my apple ID? I can't download anything because its not asking for my apple ID and password, help?

help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?

Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions.

HT201269 hi I have ipod just purchased a new one ipod touch 5th gen. I also have ipad,iphone how do i transfer old to new without losing all of my stuff, on other devices? help

hi, I just purchased ipod touch 5th gen.. I have a 4th generation here..How do i transfer my old to new..I have also ipad 2 and iphone 4 plz. help
I don't want to lose all my infomation from the other devices..phone ipad and ipod touch 4 I think
thank you Someone Help julie

Old to New http://support.apple.com/kb/HT2109
jules dee wrote:
I have also ipad 2 and iphone 4...
.. I don't want to lose all my infomation from the other devices.
These Devices should not be effected.

I just bought a new ipad2, when I turn it on its asking for a passcode, but since I've never accesed it I have not set a passcode, so how do I get in?

I just purchased a new ipad2, when I turn it on it';s asking me for a passcode, but since i've never accesed it, i could not create a passcode. How do I get in?

You need to connect the device to a computer running iTunes
http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US

Okay I got a new apple ID not to long ago and answered some security questions and i got an iTunes card and it said it was my first purchase and asked me to answer the security questions and I do not remember them

Okay so I have had apple for a while and I got a new apple ID not to long ago and then answered the security questions and it said that it was the first purchase with the apple ID and I have to answer them and now I don't remember the answers

From an older post by King_Penguin:
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

Just bought iPod Touch from Apple store & now I have to pay to get 2.0 ????

Does this make sense to anyone? Just spent $1800 & Apple says update is "optional" & you have to purchase it.

Both Future Shop and Best Buy Canada advertised 8/16 & 32GB iPod Touch as i.e. - "iPod touch 16GB v2" on their websites, and their fliers. I purchased my touch 3 weeks ago, so I found the "version 2's" confusing. Both retailers have removed the v2 reference from their websites and changed it to "Jan 2008 Update" (whatever that means) but I have a flier in front of me to prove the "v2" advertising. Best Buy Canada 16GB touch link - http://www.bestbuy.ca/catalog/proddetail.asp?logon=&langid=EN&sku_id=0926INGFS10 098744&catid=25654

Upgraded ipod touch to ios 6 now only have blue screen and wont connect to computer

I upgraded my Ipod touch to the ios 6 now only have blue screen and wont connect but will charge. Have reset Ipod but just goes to blue screen on start up. is there any fix? 4th gen ipod.

Try a manual install (if iTunes will detect unit in DFU mode), as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

HT5699 I don't know my answers to the identity questions, can you help me?

I don't know any of my answers to the identity questions, can you help me?

Go back to the article you asked this question from and use one of the methods of contacting Apple. The people on these boards can't reset your security questions.
(95441)

When trying to access the internet on my Macbook a message asking for my WAP password comes up. Someone said look in my keychain but I don't know what I am looking for.

When trying to access the internet on my Macbook a box asking for my Wap password before I can access my network comes up. I have looked in keychain but cannot find and info. Pleas help.

Please reset my iTunes account so I can purchase thru iTunes it Saids to contact u
The message you are quoting says to contact iTunes Support, not this user-to-user discussion forum.
But anyway, see this document on how to find the credit card security code:
How to find the security code on a credit card - Support - Apple
It is on the back of your card:

TS3297 When trying to purchase a song, I am asked for my security answers, but I forgot them.

When I try to download from iTunes, I am asked for my password and then the security questions pop up. I have forgot my answer's. How can I correct this problem?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

How do I get my music onto my new phone? I had an iPod now I have an iPhone, I signed into my iCloud account and I can't re download my music bc I forgot the answers to my security questions.

I need help ! >.<

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92248)

I had final cut express 4 already installed on my new macbook but can't open it because it is asking for my serial number which is on the disc. I've put it in with and without dashes and dots and it won't accept it. What do I do?

I had final cut express 4 already installed on my new macbook pro at the shop but I'm trying to open it up and it wants my serial number. I've typed in the number on the disc labelled 'product serial number' but it won't accept it. The number has lots of dots and dashes in it and I've tried typing these as well, but to no avail. What can I do?

You do need the dashes.
Also double check that O & 0, I & 1 are not being confused.
The serial no. pretty much follows a three numbers then three letters approach.
Al

TS3297 I don't know my answers to the questions for security

Hello

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

I had an iPod touch in the past.. Now I have the iPhone. And I got an iTues card and I can't purchase anything because it's asking for a security question since I've never purchased anything on this device yet.. I don't know the answers to the questions?

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