I had an overage for this month due to my paltry 2GB data cap, but I just changed my plan to a different data cap, does that overage still apply? If so, why can't I view it in my account anymore?

I was paying $160 for 2 lines with 700 minutes, unlimited txt, and 2GB non-shared data.  A complete ripoff, but it worked for me. Unfortunately the other line went over their paltry 2GBs today and I wanted to grab some more data, and the next jump up was 5GB data at $20 more ($50) per line.  This was unacceptable.  Luckily they have this share everything plan with twice the amount of data, (4G) and unlimited talk and text for $140 (What the F), so indeed even Verizon (TM) thought I was paying too much. Great of them to let me know I could switch.
Anyways will I still get the privilege of paying that $15 for .01 GB of data for the amount I went over or will I be okay as I switched to 4GB today.  My gut's telling me Verizon's not going to give me back my money that easily. 

If you switch you will have to backdate it to keep the overages from happening. Also you'll pay the difference in advance. So if the difference is $20. You pay $40 more next month compare to this month, but the following month will be $20 more like it should(bill in advance). When you downgrade plans you'll get credited the difference like it should as it works both ways.

Similar Messages

  • TS1286 My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

    My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Why can't I view iOS apps in iTunes anymore?

    I recently changed the password for my Apple ID. Since changing the password I have been unable to view my downloaded apps from within iTunes; I don't even have apps as an option on the left side of the screen. There does not appear to be any problems with syncing apps or using them on my iPod Touch. I have tried reinstalling the latest 64-bit version of iTures; that did not fix this problem.
    Any ideas on how to view my apps in iTunes again?

    In Edit > Preferences is Apps ticked on the General tab ?

  • Why can't I access my credit union account anymore on my laptop? I enter username and password and it says invalid username and password!

    The trouble opening my credit union account just started yesterday and it was usable the day before.  I enter my username and password and the next window tries to open my account but ends up on a page that reads invalid username and password! What has happened to my settings? Can anyone relate or help me?

    My first approach would be to see if your credit union changed their web site.  If nothing has changed on your computer then it must be at their end.  If they say they have changed nothing then you can start looking at your computer settings.
    One small worrying item.  How did you come to try to log into them?  Never use a link in an unsolicited e-mail telling you to log in. Those often go to bogus sites trying to steal your identity that are almost perfect imitations of the real site, and will, of course, not actually log you into the real site.  I always check web addresses in my browser's status bar.

  • I have had my ipad for 6 months. We had a power failure and ever since my ipad will not charge with the wall adapter that came with it.  It will SLOWLY charge when plugged into computer port. Can anyone help me resolve this?

    I have had my iPad for 6 months.  We recently had a power outage and my iPad was plugged in with the adapter that came with it.  Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.  Do you think the adapter got fried?  Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?

    Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. 
    Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
    As for iTunes charges, according to Apple  iTunes Store: All Sales Are Final
    You can try contacting iTunes Billing:
    http://www.apple.com/support/itunes/
    Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

  • Maybe its just me but verizon had my rebate for a month and some change and  still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im

    maybe its just me but verizon had my rebate for a month and some change and  still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im looking into a lawsuit now so aggravating..my phone is def on a blank sceen right now

    JCLouis, 
    We saw your story and are very worried about what we read! This isn't like us at all and we are here to help sort it all out. We recommend calling the Rebate Center to check on the status. Their number is 1-800-457-0864.
    We can help you right here with your phone! How often does it turn off? Is it just that the screen goes black or does it completely power down? Also, does it start back up by itself if it does power down?
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • Upgraded to iOS 6 and now I can't open anything in the kindle app? I have to say that I have had my ipad3 for 6 months and intensely dislike the problems with using it. Also is there any way of opening more than one screen as it is hopeless otherwise?

    I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
    1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
    2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
    3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
    4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
    5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
    6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
    7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
    8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
    IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
    i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
    thanks,
    K
    Message was edited by: K Paton

    1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
    Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it.  The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
    2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
    Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
    3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
    It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
    4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
    It's the connection on your phone. Samsung Galaxy SII? Android software?  What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot,  name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7,  I don't know the layout of that software, but presumeably similar.
    5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
    Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
    6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
    It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
    As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page  into view. Other option is opening a second tab with same website and just go between tabs to reference material.
    7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
    If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
    8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
    Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
    Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
    - Ceridwyn2

  • I've used almost all of the 30 gigs of my 4G LTE wireless internet plan for this month.

    Hello, I've used almost all of the 30 gigs of my 4G LTE wireless internet plan for this month and I'd like to purchase additional data immediately. How do I go about this?

    If you are on the special double data offer getting 30GB for $130, you can't change data plan without losing your $130 deal.  In this case it may be best to absorb overages
    if you just have 30 GB at regular price, you can go online and go to the next data level and retrospectively apply it to the first day of your plan. 

  • My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

    My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • When I am logged in to iCloud mail via internet browser, why can't I view my sent emails?

    When I am logged in to iCloud mail via internet browser, why can't I view my sent emails?

    Who is the mail provider, what is the mail client, which version of Windows is this.

  • Why can't i edit my project in imovie anymore??  (over 1 hr long) - is this a bug ?

    why can't i edit my project in imovie anymore??  (over 1 hr long) - is this a bug ?

    Hi
    There is a limiting factor that's easy to miss.
    • FREE SPACE on Start-Up (Mac OS) Hard Disk
    When this goes low then iMovie, Mac OS and all applications runs into problems. So to get a safe way to work (for me) I set a minimum that I try to never go lower than. (Sorry for strange sentence)
    I never let my Mac (Macintosh HD) go lower than 25GB free space. If it does - then I move away things to an external hard disk (always Mac OS Extended (hfs) formatted - as nothing else will do for VIDEO)
    Else - in iDVD Time is the limiting factor. (iMovie - I never run into any - my monster Vacation epos is >>6 hours)
    iDVD 08, 09 & 11 has three levels of qualities. (version 7.0.1, 7,0.4 & 7.1.1) and iDVD 6 has the two last ones
    • Professional Quality
    (movies + menus up to 120 min.) - BEST (but not always for short movies e.g. up to 45 minutes in total)
    • Best Performances
    (movies + menus less than 60 min.) - High quality on final DVD (Can be best for short movies)
    • High Quality (in iDVD08 or 09) / Best Quality (in iDVD6)
    (movies + menus up to 120 min.) - slightly lower quality than above
    Menu can take 15 minutes or even more - I use a very simple one with no audio or animation like ”Brushed Metal” in old Themes.
    About double on DL DVDs.
    Yours Bengt W

  • We have just gone over our limit for data usage this month. Is it possible to add data just for this month?

    We have just gone over our limit for data usage this month. Is it possible to add data just for this month?

    YES.  YOU GOING TO DO A PLAN CHANGE.  WHEN IT GIES YOU DATE OPTIONS YOUR GOING TO BACK DATE IT TO BEGINING OF CYCLE.    ONCE THAT GOES THROUGH DO ANOTHER PLAN CHANGE BACK TO IRIGINAL PLAN AND FUTURE DATE TO BEGINIGN OF NEXT BILL CYCLE.  THIS ALL CAN BE DONE ON MY VERIZON OR IF YOU FEEL SAFER CALL CUSTOMER CARE AND THEY CAN DO THSI FOR YOU

  • Why can't we view Java on the iphone?

    Why can't we view java. I understand that Steve Jobs said in 2010 that it was a dying technology however lots and lots of sites still use it and I am tired of needing my laptop every time I want to use one of those sites. This includes large companies such as BBC, Lottery etc. can I download another browser and it will work, eg if I don't use Safari?

    Why can't we view java.
    Because the iPhone does not have support for Java.
    lots and lots of sites still use it
    Really? I haven't come across one in years. I don't even have it installed on my computers.
    This includes large companies such as BBC, Lottery etc.
    I use both of those sites, and have never come across the need for Java. Are you sure you are talking about Java?
    Provide some links to pages you are unable to view.
    can I download another browser and it will work, eg if I don't use Safari?
    You can download another browser if you want. You'll have to read the AppStore descriptions for browsers that claim to support Java and then try them out.

  • Why Can't I view purchased movies on my Tv using iPad mini and lighting to VGA adoptor

    Why Can't I view purchased movies on my Tv using iPad mini and lighting to VGA adoptor

    There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
    It's an issue with Apple and we're awaiting an update re this
    I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
    As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
    However I can access all films/iCloud content via my Mac Mini with no issues!

  • Why can i not view my book on ibooks2.1 in fullscreen on my new Iphone4s?

    why can i not view my book on ibooks2.1 in fullscreen on my new Iphone4s?

    Well.... I see screenshots of other(?) versions of iBook and I see an option for full screen under the aA pulldown.  My version doesn't have this.  I cannot find the setting anywhere.I would like to read my book without all the icons on the screen.

Maybe you are looking for

  • How to add multiple groups in a single user in ldap

    I have problem with ldap ,Please clarify the following problem. My request is --> send the multiple groups at a time with single user. My code contain single user and single group is working. Please see the source file ,please solve my problem. i tri

  • Dsimport V 5.0 on 10.5 not working....

    Hello, Got a big problem on my hand. I want to import over 10,000 users and group members into open directory Master. I successfully imported users using dsimport without any problem, however, group membership import doesn't work and seems to be brok

  • Dynamic Buffering Based on Bandwidth and Datarate

    I'm trying to determine an initial value for NetStream.bufferTime based on the client's calculated bandwidth and the video's bitrate. As far as I can tell you can't do this, because you must have an initial buffer set BEFORE you call NetStream.play()

  • I downloaded an app when it was free and deleted it accidently.

    I downloaded an app when it was free and deleted it accidently. Now it is $.99. Can I download it for free since I've downloaded it once already? Just to be clear, I didn't syn my phone with my computer when I had the app. The particular app I want t

  • Physical inventory of configurable material

    Hi ,    Can any one suggest me the process of performing physical inventory for configurable material. Thanks , Deepa