I had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

i had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

All apps are tied to the apple ID used to buy them.
Delete the stolen apps and buy them.

Similar Messages

  • I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?

    I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?

    - Go to Settings>Store and sign out and sign into your account.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect.  How can I corr

    I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect.  How can I correct this? I have been emailing support but so far they have been no help

    Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

  • I have a new email address which I have had verified, but when I try to update an app it asks for my password with the old email address and always comes back telling me it is an incorrect password.

    I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?

    Hi Vivian Zollman,
    Welcome to the Support Communities!
    I'm not sure if you are referring to your Apple ID or just your email account in the Mail app.  So, I've included all of the articles that may be relevant for you.
    iOS: Setting up an email account
    http://support.apple.com/kb/ht4810
    If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    iCloud: View or change your iCloud payment information
    http://support.apple.com/kb/PH2616
    Cheers,
    - Judy

  • I can't log into my Apple ID account, I wish to change my email address, as I don't use the one that is already my Apple ID now, and it doesn't exist anymore, but It won't let me log in, it keeps saying username or password wrong, when I believe what

    HHow can I change my Apple ID,, it's not letting me log into my account as I don't use the current email address for that Apple ID anymore, that email address does not exist anymore, and I want to change it to a new one

    Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
    Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
    If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

  • In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps

    In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps

    You would have downloaded those apps with the wrong Apple ID then created a new Apple ID which is the on you are on now. This is acting as normal because all content downloaded from the iTunes and App Store is attached to the Apple ID it was downloaded with. To stop this you would delete the apps and redownload them with your current Apple ID you are signed in with.

  • My sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

    my sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

    You should do this to make this your iPhone and remove her info...
    If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
    If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
    Then, on the device...
    Settings > Messages > iMessage > Off
    Settings > FaceTime > Off
    Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
    Settings > iTunes & App stores.  Tap the AppleID and sign out.
    Settings > General > Reset > Erase All Content and Settings
    Unregister the device at https://supportprofile.apple.com
    More Info... http://support.apple.com/kb/HT5661

  • Hi when I try to update any apps I have recently had errors and could not update them. Anyone got any suggestions please?

    hi when I try to update any apps I have recently had errors and cannot complete the update - anybody got any suggestionS?

    Mac OS X Lion 10.7.3
    QREncoder App
    Talk To Me App
    Screensaver App
    All apps don't seem to download or update.
    Only recently has this started happening
    It starts to either update or download then stops and a small box pops up saying it has errored and would you like to retry or cancel

  • Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

    Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

    Hi Hendy20,
    If you are not able to proceed to the sign out step trough the Creative Cloud Desktop Manager, please follow the steps below then :
    Delete the OPM.db file :
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.
    If you are not able to find that file, please check the following link, that may be because your library is hidden.
    http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Please, let us know how it goes.
    Thank you.
    Arnaud.

  • I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

    I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.

  • Am in Israel for work for a few months. When I try to update my apps it tells me to locate the Israeli store. Any way to get around this? Thanks.

    Am working in Israel for a few months. When I try to update my apps it tells me my account is not valid for use in the U.S. store, must PURCHASE in the Israeli store. I'm not trying to purchase new apps, just trying to update my apps. Ipad2 was purchased and registered in the U.S.
    Thanks for any advice I receive.

    All that you had to do was to sign into the old account in order to update those apps. What I mean is that you just needed to sign into that account in the store settings like I described and that should have worked. You didnt need to enter the credit card information again - you justed needed to use the old ID and password.
    Anyway, I think the good news is that if everything else is OK with the new account, just download iBooks with the new ID - it's a free app so its not like you have to pay for it again. I'm not sure what the other App is that you are talking about - but if it is the Apple Store App - that is free as well.
    Try this anyway, when you try to update iBooks, just use the old password if the old ID still pops up.
    Did you try signing into the store settings with your new ID and see what happens with the updates then?

  • When i try to update an app on my ipad it says its not in the correct store it says its in colombia...

    when i try to update an app on my ipad it says its not in the correct store and i log into my computer go to apple.com and sign in with my ID and go to country/region and click United states of Amerca and It doesn't change it... whats wrong?

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
    7. Tap "Change Country/Region"
    8. Select the country/region where you are located; re-select country/region even if it is correct
    9. Tap "Done".
    Note: If the change doesn't take effect, sign out of account and sign in again.

  • When I try to update an app I type my apple ID password and a box pops up with "Unknown error."

    Help me!
    When I try to update an app I type my apple ID password and a box pops up with "Unknown error."
    but I can still log into my Apple ID elsewhere, so I know the password is right.

    https://discussions.apple.com/message/18434118#18434118

  • When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

    When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

    You probably need to confirm  the security code of your CC.  Log into your account an input this, even if it's already there.

  • I have changed my Apple ID primary email but it doesn't seem to make any difference to the email that comes up as my Apple ID when I try to update my apps.Still getting my old email details

    I have changed Internet providers and have finally managed to update my primary email details under the Apple ID manage your account area.
    However my old email details are still showing up when I try to update my apps etc. Can anyone please tell me what else I have to do to change my Apple ID. It seemed that I had already successfully done this but obviously not. I have an iPad 2

    Did you change the ID in Settings>iTunes & App Stores>Apple ID? Tap the old ID and sign out and then sign in with the new one. If not running iOS 6 it will be Settings>Stores>Apple ID.

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