I had CS6 and now I have installed CC. I cannot open files, place files, etc directly from the File Open... or File Place... Is there something I'm missing in CC that I don't know about?
I can open files directly from my Finder window (Mac OS, running latest installment). And I can copy/paste or drag/drop graphics into an open AI file for editing. But I can't use the AI>File>Open... or AI>File>Place... (or any shortcuts). Absolutely nothing happens. It's like I never clicked anything.
Am I missing something??? I've never had this problem in CS6. Is there something different in CC that I need to add or erase?
HELP!
Deornorth wrote:
I didn't realise that the Camera Raw won't work in 64bit mode. Converting to 32bit enabled the files to be opened.
Actually, that's wrong. Camera Raw 6.3 WILL run as a 64-bit plug-in when hosted by Photoshop CS5 if CS5 is running as a 64-bit app. It'll run as a 32-bit plug-in when hosted by Bridge or Photoshop CS5 set to run as 32-bit.
So, there's something else going on here....
How are you trying to open the raw files? From within Bridge or the Finder? How did you update Camera Raw to version 6.3? From the updater? Is ACR 6.3 in the correct install location? main Library (not the User but root), Application Support/Adobe/Plug-ins/CS5/File Formats/Camera Raw.plugin
Can you open raw images from within Bridge? Have you tried to view raw files with Bridge before you updated Camera Raw? Have you trashed the cache foe the folder? In Bridge under Tools/Cache/Purge Cache
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