I had downloaded Aroura n thunderbird 14,but today when I started my lappy windows wasnt starting after diagonsis both softwares have gone!

I m using these software on my laptop:windows 7 home basic,tuneup utilities 2012,AVG internet security 2012(trial version)
and McAfee antivirus preloaded on this computer.
Hardware details:500GB HDD,4GB RAM,intel i5 3rd gen processor and AMD Radeon graphics cardMy computer is hardly 1 month old
When I started my lappy,windows wasnt starting;actually lappy was hanged on windows logo so I took off the batteries and reinstalled them.Then I started it again but DOS screen showed me the error message and asked me for windows diagnosis which further asked me to restore PC.Diagnosis was successful and this time windows started but I had lost thunderbirds and aroura applications.Is there any way to get thm back without internet download?
Should I re-download those software?If I re download them,is it possible to happen again?How can I prevent this startup problem?

System restore will revert changes made to the "Program Files" folders, so in your case it removed Aurora and Thunderbird. You will need to download and install them again. Hopefully whatever problem you had with Windows was fixed so it should not happen again.

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