I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way.

Similar Messages

  • I had to reinstall Mountain Lion 10.8.2 on my iMac. Now when I try to open iPhoto i get a pop up saying my photo library was created by a newer version. Did I miss an update or what

    I had to reinstall Mountain Lion 10.8.2 on my iMac. Now when I try to open iPhoto i get a pop up saying my photo library was created by a newer version. Did I miss an update or what

    We have no way of knowing. Maybe you did or maybe you didn't. If you don't tell us what version you have, how could we know?

  • I cannot get the operating system back on

    after erasing everything off my macbook pro I cannot get the operating system back on.  It says my machine cannot be verified.

    can yout machine not be verified or can the software not be verified?
    If it's the software, you'll need to download Lion again as your isntaller is likely corrupted.
    If it is the former, I'm not sure.. sorry

  • After installing V.10, mmonitor settings were changed and I can't change them back. What can I do to get the higher settings back?

    I use an external monitor (Acer) with my netbook (Asus). This morning before FireFox upgraded to V.10 my monitor settings gave me small typefaces on the monitor, I don't remember what the machine type was in the Windows control panel for display. Now after I restarted the machine, the Control Panel setting for the monitor is showing only the Mobile setting and the display if huge and I can't change the monitor settings. I'm feeling very mad right now. After the V.10 upgrade, Mozilla also said some software wasn't working or compatible with V.10, but I didn't note what they were. I just want to be able to get my older settings back and not have the huge icons, typeface, etc.

    Note: based on another thread, you might also need to remove a user.js file which Firefox reads at startup and uses to override the settings change you make in about:config or in the dialogs.
    This article describes how to track that down: [[How to fix preferences that won't save]].

  • Two days ago two of the forum I use stopped working as they did. Google Chrome can open these sites without problem. I have checked that Javascript is working. What can I do to get the sites back to the way they were?

    Two days ago two forums I regularly use stopped working properly. One of them is www.mobileread.com, and the main problem is with marking the forums read. The staff there suggested that I check that Javascript is enabled. It is, but the problem remains.
    The other site just looks as though there is no styling on the index page; it just shows a list of links.
    I can use both sites with Google Chrome just as I did before, so it has to be a problem with Firefox.
    There are many other sites I visit, and I have not had the same problem there.

    For the one with a styling problem, see what you have for View > Page Style
    the normal style is default and "No Style" would wipe out styling but in this area it would apply to all pages.
    I don't know of an extension that would selectively turn page styling or off, but look at your extensions.
    Both problems could be caused by filters added to "Adblock Plus" extension.
    Bring up "Open blockable items [Ctrl+Shift+V]" in ADP by right-clicking on the toolbar/addons bar icon or in the add-on's options. See what is being blocked and the filter that is blocking it. You can easily test filters there and turn them on/off and retest. You can see the filter that is blocking an item, you can use the mouse to see where that filter came from. Choices of what columns to display can be made with the little icon to the right of the column headings in the list.
    Attached is a picture of blockable items I see for the www.mobileread.com page. To view a page that you need to view or use, you can try modifying your filters or toggling the "State" column (preferred). You can disable Adblock Plus from the extensions options but that defeats the protection it offers.
    If seems that the problem would be an extension, or a style, or theme.

  • When I enter a calandar event in i Cloud on my laptop the start and finish times change when  the event shows on my i Phone. What can I do to get the times in sync?

    How can I get the calandar times on my i Phone and i Cloud on my laptop in sync?

    How much do they change by, 1 hour? 1 day?

  • Exactly how do I go from 10.6.1 to Mountain Lion on an Apple replaced iMac hard drive please?

    I am having the hard drive (from the recall) on my 2009 intel iMac in an hour in my home via Apple. I have 2 seperate backups on two different external drives. Both have Mountain Lion which I purchased when it came out. Apple specifies the tech will only put the install dvd that came with the iMac in 2009 which has 10.6.1. so will i have to update to 10.6.8 (can I even do this?) which is a Mountain Lion requirement and then firewire transfer from my backup drive? I'm looking (gratefully) for the exact steps. Thanks. dennis

    The easiest way to accomplish this, assuming your hard drive is working and it's being replaced as a precaution, is to make a complete bootable clone of the internal hard drive to one of your external drives using a utility such as Carbon Copy Cloner or SuperDuper!. Then once the drive has been replaced, just boot your system from the clone and clone it back to the internal drive.
    Regards.

  • Did download OS X Mountain Lion and see the features in my applications, but not reflecting in my APPS purchases.

    did download OS X Mountain Lion and see the features in my applications, but not reflecting in my APPS purchases.
    also this takes huge amount of time, almost 10 hours to download, even using 3G Net connection.

    Hi kiwirudy,
    I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
    I found a property list called manifest.plist in my ~/Library/Application Support/AppStore folder which had a Boolean property called failed checked. I unchecked it and afterwards I was able to resume my download.
    Here are some steps I've found useful:
    Close the Mac App Store.
    make a copy of the  ~/Library/Application Support/AppStore folder. For some strange reason the Mac App Store likes to just delete it in some circumstances, which will mean that one has to start one's download again from the very beginning.
    Double click on the manifest.plist in one's ~/Library/Application Support/AppStore folder.
    This should open it in Property List Editor.
    Expand all the nodes (holding down the alt key and clicking on the highest collapsed node should do it.
    Find a key called failed of type Boolean and uncheck it.
    Save the manifest.plist and close it.
    Open the Mac App Store.
    The red message "an error has occured" should now be gone and one should be able to resume one's download.
    In the event that the ~/Library/Application Support/AppStore folder gets deleted:
    start the download again (it will start from the beginning), pause it and close the Mac App Store.
    copy your backup copy of the pkg file back to its sub-folder (it's a numbered folder in the ~/Library/Application Support/AppStore folder).
    Open the Mac App Store and resume your download.
    It should continue from where it left off.
    This has worked for me so far. I'm holding my breath. Don't know if I'll still be alive when it's finished.
    Regards
    Nic
    Message was edited by: n c h

  • I just got the new 5s and when i downloaded my contacts from iCloud a lot of them are missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts

    i just got the new 5s and when i downloaded my contacts from iCloud a lot of them were missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • HT6150 i need the os x mavericks download, im on mountain lion, and i wish to obtain mavericks on my computer not yosemite

    i need the os x mavericks download, im on mountain lion, and i wish to obtain mavericks on my computer not yosemite

    You will need to contact Apple, try iTunes Support. Mavericks was pulled from the MAS when Yosemite was released and the only possible way to get it is by contacting Apple directly.
    good luck
    regards

  • When I convert a PDF to a Word doc, it "converts" as a picture and I cannot edit the document. What can I do to get the PDF to convert properly?

    When I convert a PDF to a Word doc, it "converts" as a picture and I cannot edit the document. What can I do to get the PDF to convert properly?

    Hi conversionnewbie,
    Are you able to select the text in Word by triple-clicking inside the text box? (Sometimes text selections can be tricky in converted files.) If you can't select the text, then I'm guessing that the PDF was created from a scanned file (so the text becomes images). Make sure that OCR is enabled when you convert the file to Word. OCR is enabled by default in the ExportPDF web interface, but can be disabled in Adobe Reader. If you're converting to Word from within Adobe Reader, make sure that OCR is enabled and that the correct language is selected:
    Please let us know that works for you!
    Best,
    Sara

  • HT1338 I'm trying to download java on my Mac machine but the software update doesn't show me anything. Please advise what I should do to get the application.

    I'm trying to download java on my Mac machine but the software update doesn't show me anything. Please advise what I should do to get the application.

    If you can run it under chrome, you have java installed.
    There was some malware that exploited an older version of Java (not javascript) running in a Browser. Since few people use it Apple turned off Java by default in the Safari Browser.
    If you need it for something, just turn it back on in Safari preferences (inside Safari). After a few months of non-use, you may find it has turned itself off again.

  • HT1414 I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ?  thanks CB

    I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ?  thanks CB

    I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ?  thanks CB

  • HT1694 The text has disappeared from my emails in my inbox. What can I do to get the text back?

    The text has disappeared from my emails in my inbox. What can I do to get the text back?

    Try closing the Mail app via the taskbar and see if the email text shows when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't fix it they try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My cursor is acting erratic sometimes. What can I do to get the cursor to stop acting this way?

    My cursor is acting erratic sometimes.  What can I do to get the cursor to stop acting this way.

    Here is a support article that provides troubleshooting steps for an erratic trackpad - maybe this will be helpful for you:
    Trackpad or Magic Trackpad is jumpy or erratic - Apple Support
    Cheers,
    GB

Maybe you are looking for