I had forgotten my securtiy questions and i do have a recovery email but the option to send new security questions to my recovery email doesnt pop up, what should i do?
can somebody please help with this issue?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
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HT5312 I can't get the option to send reset security questions to my email
When I go to reset my security questions, it won't give me the option.
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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Need to send my back up email a reset security questions email but the option does not show when I click on password and security
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.
Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team... -
Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
Forgot security questions, have a rescue email but no option to send reset questions to rescue email
Hi
I have forgotten my security questions, and/or have never answered them before.
I have an alternate/rescue email address.
However when I attempt to answer the security questions i do not have an option to "Send reset security questions to rescue email......."
I have apple id and i know my password and i have a rescue email and i know that password as well. I have some credit on my account that I would like to use but cannot.
Also i have emailed them to ask them to reset my security questions to and send the link to rescue email but I have received a reply within 48 hours.
Please could someone adviseA rescue email address and an alternate email address are different settings/addresses on your account, the reset link will only show if you have a rescue email address.
If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset (it will by phone as they need to confirm your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
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I ended up reformating the drive as FAT32 because I still need to use it on my Windows 98SE system also. I did have a problem with the allocation size. I wanted to use 512 bytes but it kept failing so I used the default size(8192 bytes) and then it worked fine. I didn't think there would be a problem formatting as NTFS but since you are having problems I just tried it. It failed at 512 bytes allocation size so I tried again using 4096 bytes, the default, as the allocation size and it failed again. It looks like these drives will not format as NTFS.
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when i want to change my security questions i don't have option to send rest security questions ?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
The reset option will only appear if you have a rescue email address. Creating one requires supplying two of the answers.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105986) -
What if you have two questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87140) -
HT5312 It doesn't give me an option to send my security questions to my email
It doesn't give me an option to send my security questions to my email
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
i have updated my iphone 4s to the new ios 7.1 ,but it stuck on active mode and it needs my account because i used "find my iphone" before ,but the problem is my account is banned by apple i dont know why ,so what should i do ?
You need to update iTunes to 11.1 on your PC
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I have forgotten my apple id security questions/answers. I have a rescue email address but I do not get the option to send a rescue email to ...
Please can you help.
I have locked myself out!!
Thanks1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I made my apple account years ago. I made the security questions years ago. And therefore I cannot remember the answers to the questions. I keep looking up how to change them & I keep finding the same page that tells me to choose "send rescure email", but that option does not exist at all. I repeatedly tried to remember the right answers & now I am locked out of my account for repeated failed attempts. I need to get into my account so some help would finally be appreciated.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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