I had iMovie and iPhoto now i reset computer and it is asking for me to pay again how can i get it for free in my imac
Rest computer now imovie and iphoto are gone how can i get it back without paying again....
What do you mean you "reset the computer?" Please be very specific, remember we are not there to see what you did.
Also unless you did a erase adn install they are both still there, probably safely in the Applications folder.
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Hey Mrlablack,
Since you had already purchased iPhoto, you should be able to redownload it. To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information on the steps to reinstall purchased apps, check here:
Mac App Store: Buy, download, and install apps
http://support.apple.com/kb/PH11493
View and reinstall purchased apps
To view a list of all purchased apps, click Purchases in the toolbar.
To install an app, click the Install button for the app in the Purchases list.
To hide a purchased app in the Purchases list, hold down the Control key, click the app you want to hide, and then choose Hide Purchase.
To view hidden apps, choose Store > View My Account, enter your Apple ID and password, click View Account, and then click View Hidden Purchases. To show a hidden app in the purchased apps list, click its Unhide button.
All the best,
David -
I had renamed my user login name and assumed that there will be no change in the settings and files. When I login with the new profile name everything is gone. How can I get back all my files and settings? Please help. Thanks.
You should have asked this before you tried: Changing username or short name- User Account and Short Name- OS X- How to change user account name or home directory name.
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i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?
If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.
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LN -
I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?
They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
Have you failed to do this? -
when I have a pdf file open, I used to be able to click on "Bookmarks" tab on left side and allow me to click on each individual page and delete if I needed to. Now when I click on the Bookmarks tab, that section is empty. How can I get it to show each page again?
Hi chrismarks1,
I think you may be confusing bookmarks with thumbnails. If you click the Page Thumbnails icon (the one above the Bookmarks icon), then you can delete a page by clicking its thumbnail, and clicking the Delete Pages icon (the trashcan icon). Just make sure that you're viewing the PDF file in Acrobat (rather than Acrobat Reader), as you can't delete pages from Reader.
Best,
Sara -
Photoshop elements 9 was pre installed on my pc when I bought it and now it has been deleted, I don't have any serial number. How can I get it back?
Check the papers that came with your PC or the web site of the vendor. OEM versions are either on the recovery discs they provide or can be downloaded from their site.
Mylenium -
HelloI download Imovie 11 but accidently erased it from purchase list and i canot download it again how can i get it back?, Hello I download Imovie 11 but accidently erased it from purchase list and i canot download it again how can i get it back?
Go to your Spotlight search. (Swipe from left to right at your primary home screen.)
Type in 'Facebook'.
You should see your Facebook app.
Unless you held down an app icon until it 'wiggles', then hit the black 'x' to delete it, you didn't delete the app. -
I purchased some songs from I-tunes and they show up on my I-tunes list on my computer, but did not sync to my I-pod. How can I get them to sync to my I-pod? Any help would be appreciated! Thank you!
Sorry, I meant the letters look "faded" not faed.
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I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number
The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Benjamin -
My iPad keyboard (spontaneously?) divided in half with one side on the left side of the tablet, the other on the right side and an equal blank space separating them. The entire keyboard also became smaller. How can I get it back to normal?
You can also turn OFF Split Keyboard
Settings>General>Keyboard>Split Keyboard>OFF -
We have a newish apple mac and this morning all our files have vanished - all photo's, vidoes, music etc. How can we get it back? Thanks
First of all, look in the garbage. It's easy to move a folder there without knowing it.
Second, do a Spotlight Search (Cmd-Space), and search for a file you know should be there. If you find the file, there's a good chance that the other files you're looking for are there, too.
If you're in kind of a crisis mode, coming up with pat advice probably isn't a good policy - but I suggest investing in a backup drive in case anything goes wrong. A program like Time Machine can be a life saver.
Post with your results! -
I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?
First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
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If you can't download it, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact
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