I had installed a new driver and then, downloaded Firefox 7. It has over 100 cookies in the download. Deleting them from cookies in the browser does not help since is within the download. How can I permanently delet these cookies? Thank you.

Since it is in the download, I am unable to permanently delete these (over 100) cookies and they continue to reoccur each time I open the browser. Sometimes the cookies will not delete when I try to remove only "one" cookie and I must remove "all". I have used Firefox as my browser for years but this has never happened.

You can't remove opt-out cookies that are added by an extension as long as that extension is enabled or installed. If you choose to install such an extension then you have to accept the presence of 100 or more cookies added by the extension.

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I keep getting the an Alexa Sparky pop-up each time I open Firefox, it does not provide a "no" option... how can I permanently stop the popup?

Every time I open Firefox, I get a pop-up asking me to install the Alexa Sparky toolbar--which I do not want. The pop-up box does not offer an option to say "no" or "do not ask me again", which is VERY annoying. How can I permanently stop the popup?

'''This worked for me:'''
How to disable extensions, Personas, and plugins
Disabling an add-on will turn it off without removing it:
At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
In the Add-ons Manager tab, select the Extensions or Appearance or Plugins panel.
Select the add-on you wish to disable.
Click the Disable button.
Click Restart now if it pops up. Your tabs will be saved and restored after the restart.
To re-enable the add-on, find it in the list of Add-ons and click Enable, then restart Firefox.

I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have

I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have iLife anymore. How do I get it back?

Welcome to Apple Support Communities
Mac OS X doesn't come with iLife applications, so you have to install them manually after installing Mac OS X.
Insert the Applications disc or Mac OS X Install Disc 2 DVD and install iLfe applications. Then, open  > Software Update, and install the latest update. If you want, you can purchase iMovie, GarageBand and iPhoto in the App Store, so you will get the most recent version

Mac OSX 10.6.8 running Photoshop CS5. My hard drive went belly up. Installed a new one and then tried to install Photoshop from my backup. I get an error message 6 telling me to uninstall Photoshop and then reinstall from the original software. But I boug

Mac OSX 10.6.8 running Photoshop CS5. My hard drive went belly up. Installed a new one and then tried to install Photoshop from my backup. I get an error message 6 telling me to uninstall Photoshop and then reinstall from the original software. But I bought from Adobe online. How do I go about this?

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Check Finderr->Preferences->General and ensure that HDs are selected for display. If so and they still don't, Reset the NVRAM/PRAM and Reset the SMC, and see if that does the trick.

My friends has found he has, since 2006, accumulated multiple apple ids. he's very concerned about icloud security and security in general, having his pc hacked repeatedly. how can he permanently delete the extra, apple ids, please?

my friend has found he has, since 2006, accumulated multiple apple ids. he's very concerned about icloud security – and security in general, having had his pc hacked repeatedly. how can he permanently delete the extra, apple ids, please? Thanks.

Hello, windypinesands.
Thank you for visiting Apple Support Communities.
If your friend is concerned with the security of his Apple ID or iCloud account, I would recommend reaching out to our Apple ID Account Security team to assist him with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

How can I permanently delete or block the cookie called "Local documents on your computer" ?

Most of the time, I found a cookie in Safari called "Local documents on your computer."
I went to Safari - Preferecnes – Privacy- Remove All website data then check the box Block Cookies from third parties and advertisers.
However, find the cookie within the next few minutes.
How can I permanently delete or block the cookie (Local documents on your computer)?

Hi this is normal. It will not hurt anything. It is just a cookie that a website stored . If you delete it it will come back the next time you visit the website.

I deleted some of songs by iPhone.but now it until shows all that songs.they seems partially visible not like other song totally black.actual songs are 701 shown in setting.in the music it shows 901. How can I permanently delete them???

I cannt synk them to iTunes because lots of songs are not in iTunes now. This will delete my lots of songs.
I deleted some of songs by iPhone.but now it until shows all that songs.they seems partially visible not like other song totally black.actual songs are 701 shown in setting.in the music it shows 901. How can I permanently delete them???

I called Apple and spoke with a customer service representative regarding this issue. I was given the two things to try, and if they don't work, I was told I can call back in:
1. Go to iCloud.com and look at the advanced options. Since Photos can be deleted here, the representative thought there may be an option to remove songs here as well.
2. Go into the library that has the songs that were deleted and click Update iTunes match.
I tried #1--this didn't resolve the issue, as there is no option to remove songs this way. I can't try #2 right now since I'm at work, but if anybody else with this issue can try that step it can help us get the ball rolling on it. After I try that, I'll call Apple back to discuss this further.

How can I permanently delete tracking cookies?

I was alarmed to read the series in the series in the Wall Street Journal ( www.wsj.com/wtk ) about flash cookies, trackers, and beacons. I had always set my preferences (in Firefox) to not accept cookies, changing that only when I came to a site that required cookies (like Facebook), but then choosing the option to not accept 3rd-party cookies, changing my preferences after the visit, and deleting cookies.
I installed the add-ons suggested by the WSJ and on this website (Adblock Plus, Better Privacy, Ghostery, PrivacyChoice TrackerWater, and Taco. There is nothing in my Library>Preferences>Macromedia file. I visited the Adobe website and followed their instructions to delete flash cookies. Yet I cannot get rid of the cookies!
I tried this experiment: when not connected to the internet, with cookies turned off, I deleted all cookies, closed Firefox, and lo and behold, 150 cookies (yes, I counted them) had re-created themselves!
How can I get rid of them permanently? Please don't give me any pablum about them being harmless, they help to streamline the ads being shown to me, etc. etc. I don't care about that. This is MY computer and I do not want anyone installing anything on it! It irks me that deleting cookies deletes the useful cookies -- cookies that I would chose to keep -- but keeps all these other ones.
Please, if anyone knows, how can I permanently delete these cookies?

Get the Add-on NoScript for Firefox.
http://noscript.net/
In addition, I always empty all cookies after a browsing session or at the end of the day. The worst is I have to log back in to some sites. You can't permanently eliminate the possibility of picking up a tracking cookie, but you can get rid of them if you pick one up. NoScript minimizes the chances of getting one, since you only allow the minimum scripts for a site to function. I suggest you start at the NS site and read about it. There's also a support forum which needs no registration. I won't have a lot of time today to explain much more.
Here what you do to completely eliminate Flash cookies. This works.
+"Delete your ~/Library/Preferences/Macromedia folder so you're starting from a clean, shared-object-free, slate.+
+Next, in your web browser visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_man ager07.html and under the Global Privacy Settings, click the button labeled "always deny" then "confirm" to prevent Flash from watching you through your webcam or listening to you over the computer's microphone. Technically speaking this isn't necessary, but it seems like a prudent move if you don't like the idea of web sites accessing these resources. Don't bother changing anything else in the Settings Manager because the other stuff pretty much involves what and how much can get saved on your computer, and we're going to answer those questions entirely different means.+
+Now navigate in the Finder back to your ~/Library/Preferences/Macromedia folder and and recursively lock every file and folder inside it. This should include macromedia.com/support/flashplayer/sys/settings.sol, macromedia.com/support/flashplayer/sys, macromedia.com/support/flashplayer, macromedia.com/support, macromedia.com/#SharedObjects/<random letters and numbers>, macromedia.com/#SharedObjects, and finally the macromedia.com folder itself.+
+That's it!+
+The cool thing about this is that Flash is convinced it can store this crap so everything works, but nothing is actually remembered by Flash. Or at least nothing is remembered between browser sessions. Flash apparently never tells sites attempting to store stuff that, even though storing is enabled, it doesn't actually work and nothing gets stored."+

HT204022 How can I permanently delete all photos from My Photo Stream?

My child took photos that should not be on the internet or posted and I have deleted them from the phone....but they are still seen in My Photo Stream. How can I permanently delete these photos from the phone?

Hello t1121cs,
Thanks for using Apple Support Communities.
To delete items from My Photo Stream, please see the information in the article linked to below.
Delete photos from My Photo Stream - Apple Support
Take care,
Alex H.

I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

Slow computer due to only 25 GB of storage available. BUT...most of what's on the HD is labelled as "other". What is this, and how can I make more space? THANK YOU!

SLOW MACBOOKPRO G4 === due to only 25 GB of storage available. BUT...most of what's on the HD is labelled as "other". What is this, and how can I make more space? THANK YOU!

I apologize for not knowing how or where to post the etre report, so I just copy&paste it here.
My system is slow o
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.4 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 16:57:32
Disk Information:
          Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 319.21 GB (143.12 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.symantec.kext.internetSecurity          (1.3.2f5)
          com.symantec.kext.pf          (4.2.1f7)
          com.symantec.kext.ips          (3.2f8)
          com.symantec.kext.SymAPComm          (11.2.2f3)
          com.symantec.kext.fw          (1.0.3f5)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.symantec.avscandaemon.plist 3rd-Party support link
          [System] com.symantec.deepsight-extractor.plist 3rd-Party support link
          [System] com.symantec.diskMountNotify.plist 3rd-Party support link
          [System] com.symantec.MissedTasks.plist 3rd-Party support link
          [System] com.symantec.navapd.plist 3rd-Party support link
          [System] com.symantec.navapdaemonsl.plist 3rd-Party support link
          [System] com.symantec.Sched501-1.plist 3rd-Party support link
          [System] com.symantec.sharedsettings.plist 3rd-Party support link
          [System] com.symantec.symdaemon.plist 3rd-Party support link
          [System] com.symantec.symSchedDaemon.plist 3rd-Party support link
Launch Agents:
          [System] com.conduit.loader.agent.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.hp.help.tocgenerator.plist 3rd-Party support link
          [System] com.mga.updater.plist 3rd-Party support link
          [System] com.symantec.uiagent.application.plist 3rd-Party support link
User Launch Agents:
User Login Items:
          Garmin Lifetime Map Updater
          Steam
          iTunesHelper
          Skype
          Steam
          Mail
          GamePadCompanionLauncher
          Mac Game Store Helper
          HPEventHandler
          SymSecondaryLaunch
Internet Plug-ins:
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
          FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
          GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 3rd-Party support link
          googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
          BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link
          LogitechDeviceDetection: Version: 1.0.0.76 - SDK 10.7 3rd-Party support link
3rd Party Preference Panes:
          BrowserPlus 3rd-Party support link
          Flash Player 3rd-Party support link
          GamePadCompanionPrefPanel 3rd-Party support link
          Norton\nQuickMenu 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          /Applications/iWork '09
          /Users/[redacted]/Downloads
                    Mystery Case Files Dire Grove CE:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Mystery Case Files Escape from Ravenhearst CE:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Weird Park Broken Tune Collectors Edition:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Call of Duty 4 Modern Warfare-1:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Anna-1:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Call of Duty 4 Modern Warfare:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Drawn The Painted Tower:          Version: 1.0.7 - SDK 10.5 3rd-Party support link
          Mayan Prophecies - Ship of Spirits CE:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/MacGameStore/Demos/Mayan Prophecies Ship of Spirits CE/Mayan Prophecies - Ship of Spirits CE.app
          Garmin Lifetime Map Updater:          Version: 2.1 - SDK 10.5 3rd-Party support link
          Google Chrome:          Version: 20.0.1132.47 - SDK 10.5 3rd-Party support link
          FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               8%          WindowServer
               2%          HP Utility
               1%          EtreCheck
               1%          NortonAutoProtect
               0%          mds
Top Processes by Memory:
          315 MB          SymAVScanDaemon
          111 MB          DashboardClient
          102 MB          WindowServer
          94 MB          mds_stores
          90 MB          Mail
Virtual Memory Information:
          36 MB          Free RAM
          1.23 GB          Active RAM
          1.18 GB          Inactive RAM
          758 MB          Wired RAM
          1.27 GB          Page-ins
          21 MB          Page-outs
Thank-You

I reinstalled iPhoto on my MacBook Pro. It opens, but only shows the loading bars and does not allow me to add pictures. How can I fix this?

I reinstalled iPhoto on my MacBook Pro. It opens, but only shows the loading bars and does not allow me to add pictures. How can I fix this?

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I tune deleted all my music on I phone when I tried to synchronise today !! how can I retrieve deleted music ?! please help

i tune deleted all my music on I phone when I tried to synchronise today !! how can I retrieve deleted music ?! please help

When you sync an IP with iTunes AND you have some purchased music that was downloaded directly to your IP, a box pops up asking if you want to transfer that data to your computer. The box clearly says if you don't, the music will be erased from your IP. As the previous poster states, I believe you can download the music again at no additional charge.

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone' The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library?

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'. This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library? It doesn't sync either.

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

I had installed a new driver and then, downloaded Firefox 7. It has over 100 cookies in the download. Deleting them from cookies in the browser does not help since is within the download. How can I permanently delet these cookies? Thank you.

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