I had installed adobe Cs5 on previous laptops but and those laptops are damaged now I want to use the same serial on another laptop what should I do?

Well, what is your problem?
If you are entering your serial number and being told you have used up your activations, you will need to contact Adobe to have your activation count reset
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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I had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac. i just wanted to know if i can download the Mac version and use that cereal number to activate the it? and if yes how and where do i go? wo

i had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac.
i just wanted to know if i can download the Mac version and use that cereal number to activate it? and if yes how and where do i go? would appreciate anyones help. Cheers Ron

i just wanted to know if i can download the Mac version and use that cereal number to activate it?
No.
Serial numbers are Mac only or Windows only. There is a platform swap process (from Mac to PC etc) but only for CS6.
As a CS5 owner, your choices are to either pay to upgrade to CS6 for Mac or join the Cloud.

I had installed Adobe Photoshop on my macbook but had to erase the drive and lost the install files etc....how can I reinstall it?

I had installed Adobe Photoshop on my macbook but had to erase the drive and lost the install files etc....how can I reinstall it?

Photoshop version?
Benjamin

I want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
Here is some help on activation if this is the issue:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie

I purchased OS X Lion on my laptop and if I use the same username on my desktop it should just download not make me pay again, yet it is still saying "BUY APP" not "INSTALL." What do I do?

I purchased OS X Lion on my laptop and if I use the same username on my desktop it should just download not make me pay again, yet it is still saying "BUY APP" not "INSTALL." What do I do?

Hi...
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
Mac App Store: Backing up your app purchases

I have Adobe Acrobat X Standard on my desktop, can I use the same version on my laptop?

Q. I have purchased Adobe Acrobat X Standard, can I use the same Serial Number and download it onto my Laptop?

Rosstapper56 did you purchase Acrobat Standard from Adobe directly? If so then please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download your purchased software.
As Ned has indicated there is no public links for an Acrobat Standard download. If you purchased from a reseller or got it as part of your computer bundle then you will want to work with the reseller/computer manufacturer.

Using the same serial number on two devices, for Adobe Creative Suite 6 Master Collection

I already have Adobe Creative Suite 6 Master Collection (student version) installed on my personal home computer, but I'm looking into buying a laptop, will I be able to install the same programs and use the same serial number on my laptop as well as it being on my personal home computer, or would I have to buy separate software for my laptop?

Fininif you can install Creative Suite 6 on up to two computers for your use.

How Many Times Can I Use The Same Serial Number For Adobe Creative Suite 4?

I have design standard and was told I can use the same serial number on multiple computers. How many time can I use it? And say I install it on the maximum number of computers, but get a new computer, can I uninstall it on one of the old computers and use it on the new one? And can I use the programs on both computers simultaneously or do I have to use them one at a time?

Fred Tech wrote:
Broadly speaking, it depends on the type of license you have.
Specifically, if you have a single license then officially, you should only install it once on one computer.
Practically, (unless it has changed with CS4) you maybe able to install it on more then one computer, BUT can only run one instance of the software at a time. You can not run more then one instance of the software concurrently; i.e. you can't run Dreamweaver on Computer 1 and Photoshop on Computer 2. That would be two instances, and is not permitted.
This is my understanding. I am happy to be corrected if I am wrong
Fred
Sorry Fred you are wrong.
If you have a single license you can install it on as many computers as you like. you can only activate the suite on two computers at anyone time. Work and Home or as many of us do it Desktop and Laptop. You can not use the computers simultaneously. You only have 20 activation/deactivations so use them wisely. Student versions only have one activation. You can not break up the suite installs the suite is considered one application.

Just installed mountain Lion. Viewing a pdf sent to me using preview and some colors are appearing BLACK, however when I view the same PDF in Acrobat they are perfect and what they are suppose to be. WHY would PREVIEW showing a different color?

Just installed mountain Lion. Viewing a pdf sent to me using preview and some colors are appearing BLACK, however when I view the same PDF in Acrobat they are perfect and what they are suppose to be. WHY would PREVIEW showing a different color?

Here's what I've found on the issue:
Pantone color definitions have changed (coinciding with CS6) — they are now "Pantone+" (I think that's what they're called). The "+" apparently means they're now LAB colors. Lab colors are not properly displayed in Preview (or in Finder previews) — they display as black (as far as I can tell, in all circumstances). I'm sure it's a tad more complicated than that, but that's the gist.
Now the bad news — nobody seems to know anything about a fix or workaround (unless you convert your PDFs to process — this might be a fix for sending to clients). It causes issues for me in AI files — being able to view them in the finder (with previews) is a HUGE time saver for my workflow... when they're all black, not so much.
In my chat with a director of product dev at Adobe, they placed the responsibility to fix on Apple (assuming Apple wants to support Pantone color definitions in their OS).

I have bought lightroom 5 and loaded it onto my lap top but i want to buy a new lap top will i be able to load the same software onto my new laptop using the same serial number

Can I use the light room 5 software I have bought to install it on my new laptop using the same serial number as before

Yes, the Lightroom license key is single user/owner.
It can be installed on two computers at the same time with one in use at any point in time.
Mac & or PC.
There is no deactivate process just uninstall from one and install on another as many times that is necessary.
The link below gives a detailed procedural procedure.
http://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

I will be upgrading from Windows XP, service pack 3, to Windows 7 Ultimate. Will I be able to use the same serial number for CS5 I am currently using on Windows XP on Windows 7 Ultimate? THANKS

I will be upgrading from Windows XP, service pack 3, to Windows 7 Ultimate. Will I be able to use the same serial number for CS5 I am currently using on Windows XP on Windows 7 Ultimate? THANKS

You should be able to. Just deactivate your copy of CS5 on your old computer. Open one of the applications and choose Help > Deactivate.
Use your original install discs or a backup of your install file to install on the new computer. Or download here:
Other downloads

I have had Aperture since 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what i can do, please?

I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?

The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
Regards
Léonie
P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers.

How many times can you install Lightroom 5? My problem is that I have saved my programs on C. To I have more space, I want to save my programs now on E. Can I now uninstall Lightroom and reinstall from C to E? Can I use the same license code as the first

Please help!!
How many times can you install Lightroom 5? My problem is that I have saved my programs on C. To I have more space, I want to save my programs now on E. Can I now uninstall Lightroom and reinstall from C to E? Can I use the same license code as the first installation?

Thank you for your answers, it helps me a lot.
But sorry for my ignorance. I understand how you mean it, but I don't know how to do it. I'm scared to lose the settings/edits of the images.

HT2589 I have an Apple ID which I had registered years back. I wanted to use the same Apple ID to download apps - but whenever I try to login with that Apple ID, it tells me " "This ID hasn't been used with Itunes", and proceeds to let me "Review" it.

I have an Apple ID which I had registered years back.I wanted to use the same Apple ID to download apps on my ipod touch - but whenever I try to login with that Apple ID, it tells me "This ID hasn't been used with Itunes", and proceeds to let me "Review" it. In the last step, I'm asked to furnish credit card information, which I don't want to, since all I want to do is to be able to download free apps !!

Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support.

Good night recently my iphone 4s was exchanged for a new one because was defective and was in warranty. the problem is that now I try to use the same apple id on itunes and applications while had bought the old iphone does not appear and I think should ap

good night recently my iphone 4s was exchanged for a new one because was defective and was in warranty. the problem is that now I try to use the same apple id on itunes and applications while had bought the old iphone does not appear and I think should appear. Can someone help?

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I had installed adobe Cs5 on previous laptops but and those laptops are damaged now I want to use the same serial on another laptop what should I do?

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