I had money on my itunes account but it charged my credit card, why
Purchased a movie from apple tv the other night and the next day saw a charge on my credit card, however, there was gift card money in my itunes account. Was wondering why it didn't deduct it from that like it usually does.
if these are itunes purchased you can open up the itunes app on the ipod then tap the tab that says purchased then download all the songs you want to be on the ipod.
Similar Messages
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I am unable to setup a new iTunes account / family sharing for my 9 year old as I do not have credit cards, it seems that it is only possible to do so with a credit card, however I feel it is unfair that I would need to apply for a credit card just so that my child can be safe online
Changing payment info : http://support.apple.com/kb/HT1918
Or if you haven't created the account yet then there are instructions on this page for how to create one without giving credit card details : http://support.apple.com/kb/HT2534 (e.g. https://discussions.apple.com/message/24321860#24321860) -
I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96653) -
I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
I'm receiving money in my itunes account but my stepdad recently cancelled my allowance. Any idea where it's coming from?
It wasn't cancelled.
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I don't have enough credits in my iTunes account, can I use my Credit Card but using my iTunes credit first?
Yes
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i create a new apple account but i dont have credit card.what should i do, i create a new apple account but i dont have credit card.what should i do
Hi fahmeed,
Thanks for visiting Apple Support Communities.
If you need to create an Apple ID (iTunes, iBooks, or App Store account) without a credit card, see the instructions in this article:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
If you already have an account created, but need to change the payment information, see this article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Best,
Jeremy -
I wanted to use an itunes gift card in the ibookstore, but it charged my credit card automatically without giving me any other option.
None for payment
After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
http://i1224.photobucket.com/albums/ee374/Diavonex/3251ae4b9345e8a0551a15d5cad4b 5a9_zps1c6950c2.jpg -
Is it possible to by iTunes Match with my iTunes account witch doesn't contains credit card informations?
No. Since iTunes Match is a subscription service your account must contain a permanent form of payment to subscribe.
http://support.apple.com/kb/HT4914?viewlocale=en_US&locale=en_US -
I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?
Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.
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I had redeemed several gift cards and had money on my account and itunes still charged my credit card for several purchases??? Why????
This just happened to me!!!! I tried calling support and that was a complete JOKE!
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I got 25 dollar at my acount i was trying to subscribe itune match but it ask me credit card
i got 25 dollar at my acount i was trying to subscribe itune match but it ask me credit card
Let me save you a load of grief. Login to My Verizon http://www.verizonwireless.com the log in to your account. Click on Pay Bill you then can add the new credit card via the edit feature or just as an add new payment method.
It is very easy. The 12 digit name or number I can not even guess. For your payment to verizon you give each account you set up a name. that may be what its looking for. Just set up a new payment method. then go back in and delete the old payment method. Verizon will delete the method you don't use in 6 months.
Good luck -
Please tell me how to edit my iTunes account info. The we're charges from iTunes on my husband's company credit card. I can't tell by the amount if they were mine that were supposed to go on my card. There's just a total charge and not a detailed account of the purchases. Please advise. Thanks.
Go to http://appleid.apple.com and click the Manage your account link to the right.
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HT1933 Hi' I Intended to buy song with my iTunes credit but it charged my credit card?
I downloaded music for $10.99 I have $10 credit that I wanted to use but iTune charged my credit card. How do I undo it?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
New apple ID not mine but it charged my credit card do you have horrible security?
Thanks guys way to get my credit card info stolen...
A new iTunes store account was created using your credit card, and you automatically assume this has something to do with Apple's security or lack thereof with the iTunes store?
You shread all your credit card receipts before being thrown away, and the same for any paper credit card statements received that may be received via snail mail?
No one else could possibly access your credit card without your knowledge? It is never used at a restaurant or bar where it is taken out of your sight for a charge to be run?
Hate to break it to you, but there are plenty of ways for someone to get access to your credit card including the credit card company or bank having a secuity problem.
My bank ATM/debit/visa card that I only use for ATM to withdraw cash and for paying my AT&T monthly cell phone bill was recently compromised. Someone tried to charge nearly $1,500 on the card with some website vender based in China. My bank sent me a text immediately requesting that I confirm the charge, which I didn't. The charge was blocked and the card cancelled with a replacement issued with a new number.
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