I had much problème whit illustrator, so i decided to un-instal it, how can i re-intalle it

Hi,
You could follow the instructions listed at http://helpx.adobe.com/creative-cloud/help/install-apps.html to get AI installed and running.
Thanks,
Nishant

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My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I use chrome on my iPad Air. When I open the ipad it often flashes a page that I had viewed for a second or two and then it is gone. How can I prevent this?

I use chrome on my iPad Air. When I open the ipad it often flashes a page that I had viewed for a second or two and then it is gone. How can I prevent this?

I don't know if you can prevent it at all. The same ting happens to me in other apps - not just web browsers. I realize that since it's a web browser, there might be something that you don't want someone else to see if they use your iPad, so If it bothers you that much, close Chrome when you are done with it.
Double tap the home button to bring put the multitasking display. Find the Chrome app preview window and drag it up off the screen to close it.

I had my ipod synced to an old computer that I no longer have how can i get all my stuff on the new itunes without erasing it

I had my ipod synced to an old computer that I no longer have how can i get all my stuff on the new itunes without erasing it

Most Windows users don't.
Purchase an external hard drive and use the backup software that comes with it to backup files from your computer.
Buy TouchCopy and install it on your new computer, connect your old iPod and transfer your songs to your computer.

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install them

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install for free? I see that I could go to the apple store and purchase them again but I belibve that since I had already purchased them; I would get a free copy for my Imac. Do I got something confused here? Please help.

Whoever told you that was misinformed or lying. Those applications are sold separately for the iOS platform and the Mac platform.
Go to the Mac App Store to purchase Pages and Numbers for your Mac. They're $20 each. If you are running an older version of Mac OS X that can't use the Mac App Store, you can purchase install media from Apple.

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

Thanks for your response.
I had tried COMMAND+ALT+R which led me to directly to INTERNET RECOVERY via wifi. After 1 hour or so it dropped me at the same point.
I've tried MIGRANT ASSISTANCE as well, it kept on LOOKING FOR OTHER COMPUTERS even though I clicked on TIME MACHINE BACK UP USING EXTERNAL HARD DRIVE
so what to do now?
P.S. Guys at MacStore were so careless to even listen to me when I asked them about retrieving back up :(
Please help

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID and PW?
Thank you so much

If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

Can anyone help me in iphone mobile, i had lost my data in phone, because i restore my phone without backup, how can i get my old data, i lost my photos and videos... help me

can anyone help me in iphone mobile, i had lost my data in phone, because i restore my phone without backup, how can i get my old data, i lost my photos and videos... help me

Sorry Raj,
If you did not back up your information, and you have now restored your phone, then your information is not recoverable.
Sorry,
GB

I had a mobileme account, it seems to have continued into a cloud account. how can i terminate this account?

i had a mobileme account, it seems to have continued into a cloud account. how can i terminate this account?

You can't teminate an iCloud account; just stop using it and ignore it - it's not costing you anything.

I have a problem with my itube. I had itube and its gone. Now i cant get it back. How can i get it back without pay for it again?

I have a problem with my itube. I had itube and its gone. Now i cant get it back. How can i get it back without pay for it again?

We are Apple users here, and we answer technical questions.
Sorry, we cannot help you.

In Module, the Basic panel (white balance, color saturation and tonal scale) disappeared. How can I restore these tools?

In Develop Module, the Basic Panel (white balance, color saturation and tonal scale) disappeared. How can I restore these tools?

When you say the Basic panel has disappeared, do you mean the whole right side panel or individual tools such as the White Balance tool is gone? If it is the whole right side panel that is missing, you may have hidden it. Using the Tab key, you can cycle between hiding and showing the side panels. You can also move your mouse over to the far right side of your screen to get the panel restored but it will disappear when you move your mouse off the panel. There is also a small triangle on the left edge of the right panel that you can right click on in order to determine the show/hide behavior (I personally use the manual mode).
Regarding the individual windows contained in the left/right panels, they can be opened and closed by clicking of the triangle that is displayed next to name of the tool in its header bar. While you can elect what modules will be shown on the LR Top panel, I am not aware of any mechanism to completely hide individual tools in the left/right panels. If all else failes, you can hit the Shift/Tab key combo a few times to restore all of your windows the the default behavior.

The WI-FI icon is not active (I had to restaure my ipod after a drop in water...) How can I activate the WI-FI logo again?

The WI-FI icon is not active (I had to restaure my ipod after a drop in water...) How can I activate the WI-FI logo again?

You can try here. However, I suspect a hardware problem. It usually is.
iOS: Wi-Fi or Bluetooth settings grayed out or dim

I've just redeemed a $25 gift card but when the process was completed, the previous credit I had on my account (about $3) had disappeared and the total credit I now have is only $25. How can I retreive the $3? Thanks for your help.

I've just redeemed a $25 gift card but when the process was completed, the previous credit I had on my account (about $3) had disappeared and the total credit I now have is only $25. How can I retreive the $3? Thanks for your help.

Contact Support and explain your issue.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

I had a house guest that opened an iTunes account with a yahoo email how can i delete this

I had a house guest that opened an itune account under a yahoo email how would i delete this?

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have an iMac which I had loaded Parallels and Windows 7. I recently uninstalled both programs. How can I delete all related files? Is there a program that will find related files and delete them?

I have an iMac on which I had installed Parallels and Windows 7 so I could some of the creativity software I was used to. I recently uninstalled both Parallels and Windows. How can I clean up my hard drive by making sure stray files from those programs have all been deleted?

If you followed these steps to uninstall Parallels (you simply drag Parallels to the Trash), that's all. Parallels is a quite clean application that does not create a lot of files in different folders.
However, you may still have the virtual machines you created in Documents folder. If you want to remove them, open a Finder window, select Documents in the sidebar and remove the Parallels folder

I had much problème whit illustrator, so i decided to un-instal it, how can i re-intalle it

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