I had my 4S activated at the store, but when I got home to sync up my phone and get all of my contacts, nothing is happening. I backed up my 3GS before switching phones, so it's all on my computer. Any ideas?

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

Similar Messages

I just got home from work where my iPad was working normal, but when I got home I pulled out my iPad and there's nothing but a black screen. I've tried to hold on the on buttone and the start button on the bottum front of the screen and so far nothing Why

Unexplainable screen outage. Is there any ideas as to why a perfectly working screen would turn black and not be able to reopen? I was using at work, storeds it in my briefcase and when I got home I turned my iPad back on to work on my music files, but all I received was a black screen I've tried to hold town the on - off button at the top of the screeen and also the small button pad at the bottom of the screen, all with no changes. How do I get my iPad working again. I really depended on using this tonight. Any ideas?

Is the iPad charged? Plug it in with the charger/wall outlet for half an hour and try again to reboot by holding both the power and home buttons until the apple logo appears.

Where i click some thing on facebook a window pops up before i could right click the link in the window but now its got a dot line box around it and i cant help

when i click some thing on facebook a window pops up
before i could right click the link in the window
but now its got a dot line box around it and i cant help

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS4147 I have my phone numbers stored in contacts but when I go to type a message in messages I get all the contacts I have deleated plus my partners contacts to ?....

I have my phone numbers stored in contacts but when I go to type a message in messages I get all the contacts I have deleated plus my partners contacts to ?....

Deleted information or previously used information (your partners) does not get "shredded/destroyed" but placed in storage/cache in order to be overwritten when space is necessary for the device. Since size of those contacts files is very insignificant, that overwrite takes very long time. The only way to completely get rid of that info is to go through complete erase/restore of the phone. All other data will be lost and have to be restored back the way that will not bring cache back. Essentially - no restore from the backup.

I was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wnt turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there

i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there

Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device

HT4009 I can buy apps in the store but when i try to purchase in app purchase.. I cant buy it i try change my cc any anything still the same..

I can buy apps in the store... But when i try to buy in app purchases then i cant.. I have no restirction on it and i wonder why... I bought it before it was ok... But now even i try change my cc but still the same.. I can buy apps in the store but not in app.nit always tell me to contact itune support to complete the transaction.
I try create a new id to use itune giftcard.. I could buy the in app in the first try.. Then i rdeem more money into it afterthat i cant buy it anmore.. Same as when i use cc...
Anyone experience this ?

Yes I did. but still they dont know much. i just provide more information to them and i'm still waiting for the reply....
one thing.. i register a new account and use itune giftcard it in... i could purchase the inapp... after that i decided to buy more itune card. then after i redeemed it, i can't buy it again just like when i use my cc with my old account. it keep asking me to contact the itune support/ = ="

I have a brought cd that is in the store but when i go to import it it does not allow says to have to manually type heaps of songs. there are cds saying the same!

i have a brought cd that is in the itunes store but when i go to add to to my list is says not on net data base. my own copy i brought! how do i solve it i do not want to type over 50 songs in to computer.

Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L

Got a iphone 4 3 days ago, set it all up and it crashed. Today I got a replacement from the store, but when I try and log in to my apple id so I can start downloading apps, it says that the security code of my credit card is invalid. Why is this happening

I got a new iphone 4 3 days ago. YAY! Got it all set up, downloaded some apps etc, and it kept crashing.
I took it back into the store and they replaced it. Today however, I tried to download some apps, and it keeps prompting me to log into my apple id. When I do, I enter my password etc... then I get to the part for payment, and using the same credit card I used for the first phone i input the exact info that worked for the first phone. It keeps telling me "SECURITY CODE IS INVALID" but I KNOW I am entering this number correctly.
Are you only allowed to use a credit card once? Has my second phone crashed? What gives?
Thank you for any help... I am new at this and not so good...

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

I bought an iPad air and requested the guy at the apple store to transfer all my data from the old iPad to the new one. But when I got home there was nothing even in my photos and iBooks please help

I bought an IPad Air a week ago and asked the guy at the apple store to have all my information and documents transferred from the old iPad to the Air. However my iBooks and photos are empty. Please help. Is there something I can do or I just have to go back to the store?

Using the same Apple id and Password you should be able to download purchased apps without being charged again.
I download to an iPad/iPad2/iPhone3 & iPhone4 with no problem.

I purchased an Italian hotspot to access internet on my American Ipad2 while abroad. I had no trouble connecting to the hotspot but when I try and access the internet it "cannot connect to the server". what does that mean and how can I fix it?

I am abroad for the summer and there is no internet available. I purchased a hotspot in a nearby vodaphone and they helped me connect the Ipad to the hotspot. I assumed I would have no trouble after that. Once I got home though and connected to the hotspot i found i could not open the internet without getting a notice about not connecting to the server. I have a signal and can connect to the hotspot and yet i get no internet. I already spent 50 euro on the hotspot for 2 months of wifi...is there a way to actually fix the problem without me having to spend more money?

I'm guessing e mail does not work either. While the pad is seeing the network, it is not yet connecting, probably trying to work through your security set up. I suggest you go to settings, then network, then the details of the network. Do you see an ip address that starts with 192.168.1. Then some number? If not, the router has not made friends with the pad.
Suggest that from that same screen, you select 'forget this network'. Then start over again, paying close attention to what happens when you provide the security password.

I recently had my computer fixed. there was a million viruses in it, but when i got home and logged onto my second apple id, i found that bonjour was no longer installed. could someone please advise me on how to install bonjour onto my computer?thnx

i recently had my computer fixed as it was loaded with viruses. Also I finally got my IPad 1 back from someone who had "borrowed" it for a year. It no longer worked, but in the case i had written down my old apple id. i had purchased 3 other ipad's since then and changed my id. i typed the old id and was delighted to see that i had over $1000 worth of dowmloaded media. i want to use this old acct number on one of my other IPads to avoid confusing two accts, but when i attempted transferring media onto computer it said i needed to first download bonjour. i have been trying to figure out how, but computer genius i am NOT. could someone please help me? i really appreciate any advice you could offer steering me in the right direction with this. thank you, stacey v

Hey staceylynn261!
Bonjour is a program that is installed on your computer along with iTunes, so you will want to first uninstall iTunes and all of its related components:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
You will then want to visit this link to download and install the latest version of iTunes:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

After my update in iOS5 i don΄t have my contacts in the Outlook but when i open that program i can see icloud and there are my contacts how can i change that

After my update to ios5 i cant see my contacts in the Outlook Express but when i open this program i can find my contacts in icloud only ....how can i put them back.

iTunes does not sync with Outlook Express.

I want to change my country in the store but i have left 1.37GBP. How can i use them all?

I have left in my account 1.37GBP and i want to use them so i can change the country in my account. But there isn't something on sale for 1.37GBP or some for 0.39GBP to make any combination. Please help me

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1660 I I had to get my ipad2 replaced as cracked. Bought replacement in apple shop but when I got home the transfer of data that assistant did from old iPad to new was not available. How can I get this back

Can someone hep I've lost all music and photos from m ipad2 after it was replaced. Previous iPad2 dropped and cracked so had to buy new one. I also tried to sync my iPod to my computer as had photos and music there but keep getting message that my ipos all be erased as I have another account which I don't. Anyone help.

If your old iPad had been Synced with your iTunes, it would have created a Backup.
Connect your device, right click iPad under "Devices" on iTunes left Pane and select "Restore from Backup...."
Then select the last backup from your old iPad (determine from Date n Time)

I had my 4S activated at the store, but when I got home to sync up my phone and get all of my contacts, nothing is happening. I backed up my 3GS before switching phones, so it's all on my computer. Any ideas?

Similar Messages

Maybe you are looking for