I had my OSX upgraded to Lion 10.7.5 at the Apple store. Shouldn't I have received along with that a newer version of iPhoto, iTunes, etc.?
Hi, I'm new here.
I had my OSX upgraded to Lion 10.7.5 at the Apple store. Shouldn't I have received along with that a newer version of iPhoto, iTunes, etc.?
Thanks.
If there is an upgrade to any of macs products that you own they will notify you when there is an update. To check if you have any updates go to the app store and click on "Updates", or open the program you want to check and click the "check for update" option in the dropdown menu. Hope this helps.
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Hi
I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!User to user forum.
Apple is not here.
You need to contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
Everything is above, Please answer my question!:)
Lion was released in July 20, 2011. Any NEW Mac sold after that date is entitled to Lion AFAIK. If you purchased yours from some seller that had it aging on the shelf since God-knows-when, contact Apple and see if you can get some sort of redeem code to download Lion from the Apple Store for free.
Older used/refurbished Macs are entitled to the OS in force at the time of their manufacture and should come with the installation media as a condition of sale. Apple MAY provide you with replacement media for a cost, if at all. Lion upgrades will have a cost and the Mac must follow an upgrade path thru Snow Leopard before Lion can be installed via an online download. -
i had to replace my i4s phone with another one from the apple store. i need to download all my contact info and other stuff from the cloud to my new phone.i see a screen that says RESTORE I PHONE and are you sure you want to restore the iphone to its facory settings? all of your media and other data will be erased. they i tunes will verify restore with apple. After this you will have the option to restore your contacts and other settins. The question is will it restore my first phones info? I am hesitant to delete anything lol.
No. If you made your backup to iCloud, iTunes will not restore from an iCloud backup. See:
iOS: Backing Up and Restoring Data to a New Device -
Lion erase and reinstall by the Apple Store
Ok, I'll admit I'm a recent PC crossover so that qualifies me as a Newbie. Today I took my MacBook to the apple store for an erase and reinstall due to about 20gb of space was missing on my HD. My latest backup was done the day before I went back to Apple to reinstall Lion. After I restored my data from the backup, the address book app and the app store app are both missing. My address book data is on iCloud so I'm not that concerned about the data but I would like to get the app back on my MacBook. Any help on how to do this would be greatly appreciated. Thanks....
I'm not aware of any easy way to reinstall an OS X application in Lion short of reinstalling Lion. You can do that without erasing the drive again, but there is the time it takes to reinstall.
I don't suppose you have a copy of the Lion installer saved on your computer or purchased the Apple USB Lion flash drive installer?
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
HT201272 Today I upgraded my iPad 2 to iox5 at the Apple store in Fairview MALL
I am pleased with the upgrade. But I lost all the downloaded videos that I had already bought they iTunes.
Help how can I restore them ASAPYou probably cannot.
You shoud ALWAYS make sure that you have all of your content on your computer before any update.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
WHAT I AM HEARING, LION OS CAN ONLY BE OBTAINED FROM THE APPLE STORE, HOW DO YOU OBTAIN A BOOT DISK?
I understand Lion OS is downloaded from the Apple store and a hard copy is not available. Then how do you create a boot disk?
There have been several news items over the last couple of days highlighting the fact that you can create a boot disk from the downloaded files. Here's a link:
http://eggfreckles.net/tech/burning-a-lion-boot-disc/
Keep in mind, we should wait until Lion is released for more information. -
The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my emails. I can't seem to purchase this on-line as it keeps telling me to go to the app store. I haven't got the app store on my computer as I am told I need iCloud for which I need the new operating system, which I can't download or purchase as I am sent back to an instruction telling mee to go to the app store icon.
How difficult can it be to simply purchase the software on-line have it shipped to you so you can install it, in the event it cannot be downloaded as it appears it can't be based on my curent operating systems being Mac OSX 10.5.8.Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
Requirements for Mountain Lion:
http://www.apple.com/osx/specs/ -
im on osx snow leopard but the lion is no longer available on app store. How can i still upgrade to lion? my computer by the way is not compatible with mountain lion. thanks
Hello royalaqua,
I do think you should ask yourself if upgrading to Lion is the right course to take.
Snow Leopard is an excellent OS and Lion has literally been frozen out after barely a year. Remember too that some of your apps may not work with Lion (those that have Rosetta, for example) so that could mean more new purchases. Plus you may need to uprate your RAM too. -
I recently had to replace my 2009 Macbook Pro's hard drive. I had the apple store upgrade the OS to Mountain Lion while it was in being repaired. I want to restore all of my old data and files. If I perform a restore from Time Machine, with a date prior to having the hard drive replaced, will it revert back to the old OS?
No, it won't revert to the prior OS X but you you may have third party apps installed that were compatible with Lion that may not be compatible with Mountain Lion.
App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS
After you restore from TM, check HD > Incompatible Software -
What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store.
I have not purchased anything from the Apple store in the past and it is not allowing me..upgrade to Maverick
I have even went so far to purchase a credir card hoping I could purchase an item and get an upgrade in return.
I'm in Taiwan and have tried to be faithful to the apple brand ..***?This Apple ID has not yet been used with the App Store. (also will not let me download even free apps.)
Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device) -
Well here I am again, once again lots of problems with t he upgrade to ML from SL on my late 2009 iMac.
Background: I took my perfectly fine functioning iMac into the Apple Store to have the Seagate HD replaced pert the recall. BIG MISTAKE. The Geniuses gave me a "complimentary" upgrade to ML without asking if that was okay, and three months later, I still do not have a functioning iMac.
My iMac since this reintallation has been unable to open ANY iphoto files/photos saved whie I was still running SL--pretty much everything I've saved as a jpeg for the last six years, so I'm not willing to let this go so easily. Not only have I got work-related files on here that I need, all of my children's and family photos are saved on there. I need those files.
After trying to no avail to reinstall SL from disk, the Apple Tech from Apple Care said that I've got hardware problems (fans wont' stop running; SL disk cannot be read by either Super Drive--the one inside the iMac or the external portable Super Drive, hence reinstallation of SL has not been possible), so I'm supposed to take it BACK into the Apple Store and let them work on it again. Please understand that for the last three months I have been dealing with nonstop issues that have created a real mess of my life and nothing gets fixed, no matter how many phone calls I make. I do not think any of this is hardware-related, honestly. I've found numerous threads on the fan running constantly with the installation of ML; and no, I'm not even running any CPU-instensive programs. And nothing explains why when the SL disk (a second copy of which was mailed to me) cannot be opened (the progress wheel just keeps spinning and spinning).
Well, I've decided that I'm probably going to have to give up on this, and that my previously working iMac that should have had more life in it is destined for the landfill (or recycling). All I want now is to get my data off of it and be able to use it with my external hard drive with another Mac (MBA now running Lion--although it's also got lots of problems) and a new Windows machines which I will mostly likely be buying this week. I can no longer live with the interruptions to my life--I work with my computers, need my data, and this has been going for three months.
I read a bunch of really complicated information on how to get my old data off of my Mac and/or external hard drive, and I've accepted that this is going to take a LOT of time, but I do't have a choice if I want my data.
I'm now looking at the contents of my external hard drive, and looking specifically at one of the user accounts (one that I use for work purposes) and I see that I am not allowed to view the contents of the "Pictures" because I do not have permission. This has been an ongoing issue while using the MBA to TRY to view/access data from the iMac. Is there anyone who can help me figure out how to repair all of these permission errors?
I've lost an unbelievable amount of time with all of this and I only want MY OWN files. I'm not trying to pirate any software, I just want and need my own iPhoto images and of course, since I own the music in my iTunes library, I think I ought to have permission to take this data off of this external hard drive and put it onto another external hard drive that I will buy tomorrow, so that I can reinstall onto another machine (ie, probably a new WIndows computer).
To paraphrase:
Upgrade to ML made most of my files saved on my iMac with SL obsolete or not viewable or accessbile. I NEED these files (mostly jpegs, iTunes music, some pages docs, etc, but I'll live without those docs if need be).
I have the last backup that was done before taking the iMac in to have the hard drive replaced. I can see that the data is there, but in one of the user accounts, the one I use mostly for work related purposes, the error message that tells me I cannot view the files because I do not have permission comes up. I've never had any other admins of my computers, either the iMac or the MBA that I am trying to use to open the files on the external hard drive. How would I repair the permissions on a backup of my old SL system from a MBA running Lion?
Anyone? Please help. I'm going to lose a whole heck of a lot of data and money if I cannot get these saved files back.Well here I am again, once again lots of problems with t he upgrade to ML from SL on my late 2009 iMac.
Background: I took my perfectly fine functioning iMac into the Apple Store to have the Seagate HD replaced pert the recall. BIG MISTAKE. The Geniuses gave me a "complimentary" upgrade to ML without asking if that was okay, and three months later, I still do not have a functioning iMac.
My iMac since this reintallation has been unable to open ANY iphoto files/photos saved whie I was still running SL--pretty much everything I've saved as a jpeg for the last six years, so I'm not willing to let this go so easily. Not only have I got work-related files on here that I need, all of my children's and family photos are saved on there. I need those files.
After trying to no avail to reinstall SL from disk, the Apple Tech from Apple Care said that I've got hardware problems (fans wont' stop running; SL disk cannot be read by either Super Drive--the one inside the iMac or the external portable Super Drive, hence reinstallation of SL has not been possible), so I'm supposed to take it BACK into the Apple Store and let them work on it again. Please understand that for the last three months I have been dealing with nonstop issues that have created a real mess of my life and nothing gets fixed, no matter how many phone calls I make. I do not think any of this is hardware-related, honestly. I've found numerous threads on the fan running constantly with the installation of ML; and no, I'm not even running any CPU-instensive programs. And nothing explains why when the SL disk (a second copy of which was mailed to me) cannot be opened (the progress wheel just keeps spinning and spinning).
Well, I've decided that I'm probably going to have to give up on this, and that my previously working iMac that should have had more life in it is destined for the landfill (or recycling). All I want now is to get my data off of it and be able to use it with my external hard drive with another Mac (MBA now running Lion--although it's also got lots of problems) and a new Windows machines which I will mostly likely be buying this week. I can no longer live with the interruptions to my life--I work with my computers, need my data, and this has been going for three months.
I read a bunch of really complicated information on how to get my old data off of my Mac and/or external hard drive, and I've accepted that this is going to take a LOT of time, but I do't have a choice if I want my data.
I'm now looking at the contents of my external hard drive, and looking specifically at one of the user accounts (one that I use for work purposes) and I see that I am not allowed to view the contents of the "Pictures" because I do not have permission. This has been an ongoing issue while using the MBA to TRY to view/access data from the iMac. Is there anyone who can help me figure out how to repair all of these permission errors?
I've lost an unbelievable amount of time with all of this and I only want MY OWN files. I'm not trying to pirate any software, I just want and need my own iPhoto images and of course, since I own the music in my iTunes library, I think I ought to have permission to take this data off of this external hard drive and put it onto another external hard drive that I will buy tomorrow, so that I can reinstall onto another machine (ie, probably a new WIndows computer).
To paraphrase:
Upgrade to ML made most of my files saved on my iMac with SL obsolete or not viewable or accessbile. I NEED these files (mostly jpegs, iTunes music, some pages docs, etc, but I'll live without those docs if need be).
I have the last backup that was done before taking the iMac in to have the hard drive replaced. I can see that the data is there, but in one of the user accounts, the one I use mostly for work related purposes, the error message that tells me I cannot view the files because I do not have permission comes up. I've never had any other admins of my computers, either the iMac or the MBA that I am trying to use to open the files on the external hard drive. How would I repair the permissions on a backup of my old SL system from a MBA running Lion?
Anyone? Please help. I'm going to lose a whole heck of a lot of data and money if I cannot get these saved files back. -
Mountain Lion fails to install saying it cannot create the recovery; I had a similar problem with Lion and the Apple Store that helped me resolve it gave me an installable version of Mountain Lion on a flash drive for my inconvenience....is there some trick I am missing or do I need to make an appointment with a genius...
I have the MacIntosh volume and the Boot Camp partition only. I know that when I installed Lion, I had to go through a whole back-up and recovery of Windows and then re-format the drive.
The tech at the Apple Store had a previous life as a MSCE and was very helpful. I believe he even said that I should not have htis problem with Mountain Lion which is why they gave me the flash with it onboard. I was in the process of starting a new job when I went to Lion, so I have waited to do this next and probably last upgrade to this old MBP since I doubt Apple will support this MBP in Maverick.
I do not have another installation, so that is not an option. I will try to create an external, I have plenty of hard drives around and see if I can get it done that way. It might take me a week or two to get back to it, but I will comment back upon completion of that effort. Thanks for your help....Dave Iverson -
i bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.
You cannot use Lion until you have upgraded to 10.6.8:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
You received a coupon you can use and redeem on the App Store to download Lion. There is no App Store in Leopard. -
How can I play music on my macbook pro (OSX Lion) through a Pioneer receiver? I've connected them with a mini display port to HDMI cable with audio support bought at the Apple Store, but there's no sound coming through. There are 4 HDMI-in ports on the receiver - BD, DVD, DVR/BDR and audio. In my system preferences for sound, the receiver doesn't show up as an output option. Can anyone please advise. (ps, this is my first time posting a question, so I hope I can find your answers!) thanks, JP downunder
For sound, try the audio output port and connecting to the RCA audio input ports on your Pioneer receiver. Use something like this:
http://eshop.macsales.com/item/OWC/PODCONNECTOR/
Ciao.
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