I had new roller kit installed on my laser 3500N. Now it prints about 1/4" to high on paper
How can I fix printing 1/4" high on paper since I had new roller kit installed. Tech can't solve problem. Is there adjustment in printer paper path?
Download the installer for the version of Photoshop you have a licence for and install Photoshop using the download and your serial or subscription sign in. Photoshop should be installed on your Boot disk....
Similar Messages
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I had a new hard drive installed on my IMac. Now I am trying to reload everything back on. I do have time machine. How do I find all my pictures on TIme Machine to load back on IPhoto. I hope I haven't lost all my family photos. Help! Thanks a bunch!
Hi, I never use TM, but...
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there. -
My Mac Pro had a new hard drive installed. Everything was restored by Carbonite except my photos. Carbonate restored them to a folder and the folder was dragged over the newly installed iPhoto app. The photos are not installing. What next?
Ron RushfordWhat happens when you try File -> Add to Library?
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Recently installed Snow Leopard software and now my printer will not respond. Any suggestions?
I recently installed Snow Leopard. Now my printer will not respond. How do I troubleshoot that?
Start by telling readers the make&model of your printer, and what cabling you are using to connect it.
If you were connecting via AppleTalk, it is no longer supported, and you will need a different connection method. Readers can help you with that.
Some printers will need updated Drivers for Snow Leopard. Some printers need to be deleted and re-added. -
Had a new hard drive installed on my Mac. Now how to get ALL my music/photos from iPhone to Mac?
I had a hard drive crash on my Mac laptop over Xmas, and had a new one installed. The iCloud contains all my purchased music, but I need to sync from my existing iPhone to get all the songs I previously had uploaded to my library from CDs. (Don't want to do that again if I can avoid it!) My iTunes library (actually on iCloud now) is about 600 songs short. Is there a way to do this? Every time I attempt to sync, I get a warning that all my songs on the iPhone will be wiped and replaced with what's in the library. That's exactly the opposite of what I want to do.
The iphone is not a backup/storage device. It simply mirrors the selected content of your computer. The sync is one way - computer to iphone. The only exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer for this very occasion. Use your backup copy to put everything back.
If for some reason you have failed to backup, not good, then you can purchase third party programs to retrieve the other music, at your risk. -
Adobe CS4 says it cannot be installed on my Windows 7 after I had reinstalled a new hard drive....
attach a screenshot of the error message (FAQ: How do I capture and post a screen shot or... | Adobe Community) if you're unable to explain the problem.
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I just put a new fuser kit into my copier (5550 series). now, when i print the sheet is pink!
An hp5550 series laserjet printer was just donated to our office. It needed a fuser kit and I just replaced it. Now the sheets are pink when copies are made. What's going on?
Can you provide more information regarding the sheet being pink?
For example:
If you print a single page document with a small amount of color, when the page comes out of the printer it has a pink hue in all areas that are supposed to be white.
If I understand correctly, what you are seeing is not related to changing the fuser. There are a couple of things that you can try to help reduce a pink hue which is also called Background Color:
This web-site references some Print Quality Troubleshooting tips:
http://h20584.www2.hp.com/hpgt/guides/select?lang=en&cc=us&prodTypeId=18972&prodSeriesId=409994
One of the sections within that is regarding troublshooting image formation issues:
http://h20584.www2.hp.com/hpgt/content/cdoc?docId=emr_na-c00230735&lang=en&cc=US&interviewId=b555952...
One easy thing to try is Calibrating the Printer.
In the user manual:
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00134099/c00134099.pdf
Search for: "Calibrating The Printer". I would recommend you do a Full Calibration.
I would also recommend that you print a "Supplies Status Page" by entering the menus, selecting "Information" then select "Print Supplies Status Page". Check the status of the Magenta Print Cartridge and the Image Transfer Kit. Given that you had to replace your Fuser Kit, I would expect that the Image Transfer Kit may be getting to the point where it will need to be replaced.
You can find information regarding "HP Color LaserJet Printers - How to Determine if a Cartridge is at the End of its Designed Cartridge Life" at the following like:
http://h20584.www2.hp.com/hpgt/content/cdoc?docId=c02587538&lang=en&cc=US&interviewId=edc8de12-bf15-...
Kazman
I am an HP Employee
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HT201210 my sister gave me her iphone , had new screen put on due to cracked glass now not working
my sister gave me her iphone , she had screen replaced due to cracked screen
not working cant get it to update only has a I tunes icon with USB on screen
thanksYour phone is in recovery mode. Connect it to iTunes on your computer and follow the prompts to restore. You came here from the support article posted above. Did you get a specific error message?
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New 8900 software install failure... what now???
I got an 8900 from T-Mobile today. I started the installation with the supplied CD. There was a blip and it didn't complete. I've tried install, modify and remove and nothing will work. They all say another install is in progress and must be finished. It is version 4.7 on the CD and I think I've seen higher versions online. Should I just forget this and download/install a higher version from online? How can I resume this install if that's what I have to do? Thanks.
If you mean the desktop software, have you checked the installed programs list? If it is there, have you tried to uninstall it? If not check those and try that if possible.
If that doesn't work, you might have to download and install Microsoft's Windows Installer Cleanup Utility.(google for it). this program will remove the incorrect unfinished installation. Then reboot and try to re-install again. -
Installed Ghostscript 8.70 and now cannot print
I installed (via download and then make install) Ghostscript 8.70. After this, my printer driver to my KonicaMinolta Magicolor 2530DL would crash, generating an "Empty print file!" error when running lpstat -p (and causing the printer to get "pause"d. "Resume"ing the printer would cause it to get paused again immediately when the printer driver would crash again. I tried to then install Ghostscript 8.61 and then 8.64, but now I get "Copying Print Data..." and the job stays active forever. I know that CUPS uses Ghostscript. Is there a version of ghostscript that I can install that will restore my 10.6 system to where it was before I apparently overwrote a good ghostscript install with 8.70? I would have to restore my macbook to 10.5 and then upgrade to 10.6 to get it restored, which would take a lot of time. Does anyone know what version of ghostscript is used in 10.6.2 snow leopard? I have CUPS 1.4.2 on the macbook.
I've been using the 10.5 driver for the 2430DL. It has worked just fine for 10.6 and 10.5.
Have you tried the 10.6 driver for the 2430DL in Snow Leopard?
Its rastertokm2430dl driver must call ghostscript, because that's when the trouble started. The crashreporter would report a crash when 8.70 was installed. The error changed when 8.64 was installed. When I look in /usr/libexec/cups/filter directory, all files were updated Dec 30th, 2009.
As I mentioned in my first reply, certain applications that send PostScript output to the printing system (almost all applications send PDF to the printing system) may use Ghostscript instead of the pstops filter Apple supplies. Ghostscript is not a requirement of the 2430DL driver on Mac OS X and Ghostscript is not a requirement for CUPS on Mac OS X.
What happens if you uninstall Ghostscript? I downloaded and installed the 10.6 driver for the 2430DL and set up a printer to print-to-file. I printed a PDF from Preview. My installed version of Ghostscript was not called during the printing process.
And is there a way to see what libraries are used (similar to ldd) for the driver?
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">otool -L /path/to/file</pre>
For the 10.6 driver for the 2430 this produces
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">$ otool -L /Library/Printers/KONICAMINOLTA/mc2430DL/Filter/rastertokm2430dl.app/Contents/M acOS/rastertokm2430dl
/Library/Printers/KONICAMINOLTA/mc2430DL/Filter/rastertokm2430dl.app/Contents/Ma cOS/rastertokm2430dl:
/usr/lib/libcups.2.dylib (compatibility version 2.0.0, current version 2.8.0)
/usr/lib/libcupsimage.2.dylib (compatibility version 2.0.0, current version 2.3.0)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services (compatibility version 1.0.0, current version 34.0.0)
/usr/lib/libgcc_s.1.dylib (compatibility version 1.0.0, current version 1.0.0)
/usr/lib/libSystem.B.dylib (compatibility version 1.0.0, current version 111.1.4)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices (compatibility version 1.0.0, current version 32.0.0)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation (compatibility version 150.0.0, current version 476.18.0)
</pre>
I would suggest that you update to the newer 2430DL driver and remove Ghostscript. Then see if you have the same problems.
Matt -
Installed ePrint on Officejet 6700, now cannot print wirelessly
Greetings,
We have beenprinting wirelessly with our Officejet 6700 for quite some time. This morning the HP Connect/ePrint feature was installed...now we cannot print to the computer wirelessly. I have turned off the ePrint functionality on the printer, shut down and restarted...still not able to print.
Looking for suggestions, or a way to delete the eprint functionality.
Much obliged...Hello Bugaloo911,
Welcome to the HP Support Forums!
Sorry to hear about the Officejet 6700 now being unable to wirelessly since you setup the ePrint portion of the printer. What is the Operating System installed on the computer, Windows or Mac? Also, what happens when you try to print? For example, is there an error or message of any kind on the computer?
Setting up ePrint should not have made any changes to the printers ability to wirelessly print via a computer connection. Does the printer still show a connection to the network? If you are not sure, touch the wireless icon from the printer home screen and then Print Wireless Test Report. If there is no connection, run the Wireless Setup Wizard.
Try running the HP Print and Scan Dr on the computer, if using a Windows computer.
Once the printer is working again on the computer we can look into re-setting up ePrint for you.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
How to restore music on computer after new hard drive installed?
had new hard drive installed and am not able to retrieve/find music that was backed up on my computer before new hard drive was installed. Only music that was in the "cloud" was able to be retrieved. Any idea where it could be?
Thanks!Did you reinstalled iTunes ? It looks like you had a newer version of iTunes with the corresponding database, and now your iTunes seem to be an older version. If you are a little patient, you might easily fix this with iTunes 10.5 which should come out very very soon since iOS 5 has been annonced for tomorrow.
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I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?
You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. After you finish Setup Assistant will complete the installation after which
you will be running a fresh install of OS X. You can now begin the update process
by opening Software Update and installing all recommended updates to bring your
installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Question: The desktop on which I had Lightroom and PhotoshopCC installed failed and I no longer have access to it. How do I deactivate the software on those machines so that I can reinstall it on my new Mac?
Absolutely - but I had no idea there were two versions. When I got my new laptop I just went to the Adobe site to download and install LR5. It never asked if I had a license; it just directed me to install CC to start a trial which I thought I could license after downloading. Several sessions and many hours of looking through the forums and Google for an answer I never ran across anything that made this distinction. I still haven't found a path from www.adobe.com that would get me to the standalone download page (it's probably there, wasn't obvious to me) and looking at the download page it doesn't make any CC/standalone distinction.
There are many places I could have gotten a hint - for instance the license could be tagged "stand alone edition", the CC-version could recognize the stand-alone key and either accept it or produce a more meaningful error message, or the download site or the CC app could ask if I had previously purchased a key, etc.
It was my error to assume this was a deactivation problem, but it looked the same as a previous deactivation problem with Photoshop.
In any event, thank you for your help. -
Hi
I had a iPhone 4 and then got a new computer, I installed iTunes to it but my new computer refused to sync with my phone, i backed up my phone via icloud and purchased tracks etc from iTunes, but now i have a new iPhone 5C and I backed it up via the icloud, not all data was transfered, music etc.
Again my computer will not sync with the new phone, it doesnt see the phone within my libary, doesn't give an option to do any thing with phone
Can so one please let me know were Kim going wrong, I have authorized my computer to itunes I really don't know what to do now?Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend.
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