I had no problem setting up my pop mail account for my primary email, but cannot set up a 2nd pop account for my secondary account. I'm using Ipad2. Can you help?

I cannot seem to set up a 2nd pop account on my Ipad2. No problems setting up the primary but the secondary keeps telling me that either username or password is incorrect. Both are correct. It's driving me crazy. Can someone help?
Thanks!

Maybe I'm not following completely, but you can configure email accounts manually, if you want. Just hold down the Option key when you click Continue on the first screen. You can then choose the type of account and set up the servers as you like.
This help page seems to think you can still use POP with Yahoo.
http://help.yahoo.com/kb/index?locale=en_US&page=content&id=SLN4724

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HT1212 My little children Majd enter the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ??

My little children Majd entered the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ???

Hi,
Did you ever back up your phone on the computer?
Did you use photo stream at all?
May I suggest changing your passcode lock to a letters and numbers lock (if not all ready it will make your iphone more secure and a restore lock otion shouldent be needed). Then change your setting as well preventing restore after ten incorect passwords.
kc

I am looking solutions to backup. I use windows can you help me?

I am looking solutions to backup. I use windows can you help me?

Hi There,
Kindly download the Creative Cloud app from the below mentioned link. Trial would work for 30 days only.
Creative Cloud Help | Install, update, or uninstall apps
Thanks,
Atul Saini

I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

Yes, it works. Download the trial and see for yourself. Adobe never updates the system requirements after any version is released, so that is what was available last Sept. when PSE 13 was released.

My adobe keeps crashing on me, every day numerous times a day I use linux can you help me out here?

I don't know what else to say my adobe flash keeps crashing and I use Ubunto and I don't know what to do it just keeps crashing on music, videos and pictures can you suggest something for me?

Thanks very much. Could you recommend an alternative PDF user?
Many thanks
FrancesEve
Date: Thu, 21 Oct 2010 20:05:19 -0600
From: [email protected]
To: [email protected]
Subject: Can you help me with a problem I'm having with adobe 9.4?
I have seen this same problem a number of times in this forum; it seems to happen only on Vista and Windows 7.
It also seems to happen only to people who are not very experienced computer users, and these things are very difficult to diagnose via forum posts.
I have in the past always ended up recommending to uninstall Adobe Reader, and find an alternate PDF Reader.
>

Having downloaded Elements 13 - gone to setup - but when put in password I just get four squares going round in a circle. Can you help ?

I have downloaded Elements 13 - but when I go to Set-up it initialises the installer, I then say I have purchased and it asks me to sign in. But when I put in my password - I just get four boxes going round in a circle. Can you help ?

Hi Kartikay Sharma,
this happened after I downloaded the PSE13 SW, extracted the zip file and launched the Set-up.exe for the very first time, and on every retry.
It asked for my Adobe Id, and after entering it, those four squares started to circle and never stopped, as described by jeni69.
All I want to accomplish is to convert a photo catalog from album starter edition 3.2 to PSE.
After failing to install PSE13, I downloaded a trial version of PSE12, and installed it successfully. But now I am stuck with a conversion error. (Sorry, don´t have the English version)
Do you happen to know, which version of PSE would be capable of converting an Album Starter Edition Catalog?
Thanks for your help
Cheers, Frank

HT201320 I cannot send e-mail, the message comes back. "Copy placed in Outbox, address was rejected by server" I think it may be real simple, can you help?

Can you help with my ipad problem?

Most, if not all ISPs and email account providers have similar limits to the following for personal/non-business email accounts as part of an overall effort to eliminate or reduce bulk spam emanating from the ISP's or email account provider's domain.
Any ISP or email account provider that doesn't impose similar limits is helping to contribute to the amount of spam that gets circulated.
.Mac has several safeguards in place to ensure that only .Mac members send messages with the Mac.com outgoing mail server.
Among them are reasonable limitations on:
The number of messages that can be sent each day (200 messages)
The number of recipients that can be sent to each day (400 recipients)
The number of recipients a message can be addressed to at one time (100 recipients)
There is also a 10 MB maximum size for messages sent or received using the .Mac mail system.

HT4623 I installed iOS 7 last night and when I started the i-pad this morning, it ask for a password. I did not set a password and now my i-Pad is disabled and I can't use it, can you help?

I up loaded iOS7 last night and when I opened my iPad this morning, I was ask for a password. The problem is, I did not set a password and when I used the 4 digits I would normally use, the i-Pad disabled and I cannot get it open. Can anyone help?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

TS3212 im trying to reinstall but will not allow, due to an error 7, itunes helper not installed correctly,i have tried several times, but will not allow me to install, i have used itunes for years but now cant use it, can you help

i have tried to reinstall itunes because it is saying i cant use my itunes due to an error 7, itunes helper not installed correctly, please reinstall, i have tried several times but still not allowing me to use, ive never had this problem before in all the years i have used itunes, i have gone through all the troubleshooting but still no access, can you help

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I have tried to edit a PDF and change it to a JPG but it will not accept my passwordso therefore will not allow me to perform the change. can you help please.

Can someone help with the above question please ?

Without the password Acrobat cannot act on the PDF.
Be well...

I have Firefox 3.6.13 and I know that it needs updating but whenver I try it seems to go nowhere. Just keeps trying to update but never does. I have an iMac G5 with OS X 10.4.11. Can you help?

What more can I say? I am told that I need to update and when I try nothing happens. It keeps trying and trying. This has happened many times and I just give up on trying to update like it says I need.

'''Do not download and try to install the newest 8.0.x '''
see [http://www.mozilla.org/en-US/firefox/system-requirements.html Firefox 8 System Requirements]
Firefox 4 versions and later do not run on a PowerPC Mac(that you have) and require at least OS X 10.5 and an Intel Mac.
'''latest supported version for your os is 3.6.24 '''you can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
see [http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
For older Macs that aren't supported in Firefox 4+ versions if you like try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
see also:
[https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac
Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I can't attach files in gmail using firefox, can you help?

Hello,
I'm not sure if my previous question went through, so I apologize if this is a duplicate. Starting today I'm unable to attach a file to email when using firefox (31.0), function works when using Safari. When I click on the "attach file" button, my search browser does not open. Nothing happens.
I've read through previous posts of similar problems, have restarted my computer, uninstalled and reinstalled firefox, and cleared my history and cache. Unfortunately none of these attempts have been successful.
Thank you for your time,
Shea

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for the Google website.
Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected.
Proceed to the Permissions tab
Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.
Google is looking into this issue, see:
* https://productforums.google.com/forum/#!topic/gmail/q0BxcGOa6pk

HT201320 when I check and update, My iphone 4 appears 3194 fault code ,it can't use now .can you help me ?

fault code 3194,when I update from 6.1.4 to 7.0.2.
<Email Edited By Host>

Hi xsliu2013,
Thanks for visiting Apple Support Communities.
You may find the information in this article helpful:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/ts4451
Best,
Jeremy

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

TS1717 I purchased a copy of Sandra Lee magazine. It loaded but is not clear and a square and triangle are in front of the pages. Can you help?

I purchased a copy of Sandra Lee magazine. It loaded but is nnot clears and a square and triangle with arrow are in front of the pages. What can I do?

This document shows the four types of shuffles
http://support.apple.com/kb/HT1719
If the music that is currently on the iPod is not your music, it would be inappropriate to discuss how to transfer it to your computer in Apple's discussion forum.

I had no problem setting up my pop mail account for my primary email, but cannot set up a 2nd pop account for my secondary account. I'm using Ipad2. Can you help?

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