I had problems with an upgrade to iTunes, a restore of my computer did not help. Now I cannot even install iTunes and it sounds like I need to restore my PC. How do I deauthroize my PC without having iTunes on my PC?
So... Is there a way to deauthorize my PC that is not allowing an iTunes install? Why can I not do this from my Apple ID at Apple.com?
All... I have attempted to re-install iTunes 3-4 times over the past couple of weeks with the same results. However, last Friday I tried again and was prepared to record the "exact results" as asked for.... This time it worked. iTunes installed properly, and my devices all synced in without problems. There have been no significant changes to my PC in the intervening few weeks since this problem started. I'm clueless as to "what" happened, but now it's fixed itself...
Similar Messages
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My itunes is on an old computer. So old that I can't update it and so Haven't used it in two years. How can I move it to my new laptop and make sure this doesn't happen again? Very frustrated that I've spend $$ but can't get my music.
I want so set up itunes on my laptop and make sure that I get all of my old music and any music shared from my sons' itunes accounts. Do I have to set up itunes on my new laptop first and then use the same logins? Really concerned about losing any music, etc.These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have failed to move contacts and calendar items across you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
Airport Ver 7.4.1 will not update firmware. Goes throught the process, reboots with the same firmware version. Power cycled the airport, did not help.
Please see the answer to your other post.
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Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode? -
How do I watch Apple TV without having iTunes account on
I know this is a basic question but I can't seem to get ATV to work without have my laptop and iTunes open. I just need to know how to sync/ what to select. Thanks for the help.
Unfortunately the article is for version 1 software which is slightly different the the latest software. You need to establish a primary library (settings/computers/connect to itunes, then in itunes you need to choose your sync options. Syncs can be automatic which allows itunes to choose which content to sync or manual (custom sync) which allows you to choose the content to be synced.
Sync options will be revealed by selecting the tv from the device list in itunes.
(Please excuse my unsupported nomenclature) -
Hi there
Can anyone help me resolve the problem with face time? Only started within last month, I can FaceTime using iphone but not ipad.
It says connect and then does not connect and say unavailible?Apple has released a document which is reported to address the recent FaceTime issue.
http://support.apple.com/kb/TS5419 -
We have one imac, two iphones, two imac/iphone user accounts. My account updated itunes and the phone quite easily. The other side will not update itunes - it shows there is an update available, then says there is not. I tried installing from the apple store. It installed, but did not change the version of itunes active on the computer (we even turned it off and on, a la Windows). SO we synced his phone with my side - it updated the OS, but otherwise restored the phone to factory settings. (he is not happy). So I tried to restore it from a backup on his side just to see what would happen, and of course it can't because the phone's software is more current that his itunes.
So we're in a maddening loop. Factory settings, no updated itunes, no access to the backups.The feed is fine. The problem lies with the URL for the media files. I checked the latest episode; the file will play in a browser, and as you say on the iTunes Store; but when subscribing there is an error message that the file requires authentication.
This would happen if you had password-protected it, but that would also appear when playing in a browser. The use of PHP or similar to serve the files is asking for trouble - sometimes it works, sometimes it upsets either the Store or subscribing or both. In this case it would seem that either the scripting is throwing iTunes and leading it to believe that a password is required (though it's not bringing up the pane asking for one), or your server is reacting differently to requests from the iTunes application to the way it reacts to requests from the Store or a browser, where the protocol is different.
It's not an iTunes problem. Strictly you should be putting the actual URL of the file in the feed, not a script; and you may need to check your server settings top make sure it allows downloading in iTunes as well as playing elsewhere. -
I downloaded an album I purhcased a few days ago but one of the album's songs did not download. I received an error message, #499, for which I can get no explanation or interpretation of what error #499 even is (other than generic terms). All my efforts to re-start the download have failed. I've tried several times to download the file to no avail, tried the cloud service to no avail, and re-started the computer to no avail.
My main intention is to, of course, get the download completed. My secondary intention is to, hopefully, bring to the attention of Apple - iTunes staff, the grossly inadequate, dare I say cryptic, error message descriptions iTunes displays.
I can provide the purchase receipt number if it is required.Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M. -
I have screen dumps of the errors but cannot paste them
Hi Hans
Just to summarise:
If I run Photoshop Elements I get a window headed "AMT Subsystem failure". It states "This product has a problem which requires that you restart your computer before it can be launched. If you continue to see this message etc. contact Adobe Technical Support etc. Error 130:9. http etc".
I have tried to run LicenceRecovery 109. This did not work. I have tried other suggestions on the internet. Nothing worked. This included resetting FLexnet.
I then tried to uninstall and reinstall Photoshop Elements. There is no repair facility. The uninstall gets about 95% through and then stops and replaces all the files. I get a window headed "Adobe Photoshop Elements 8.0 Setup". It states "Error 1316. A network error while trying to read from the file C:\windows\installer\adobe photoshop elements 8.0.msi."
That is the details of the two screen dumps which I have.
Please advise.
Tom Lloyd -
Has anyone had problem with Yosemite upgrade in mac air startup?
Since Yosemite upgrade my Mac Air has been slow to start up compared to to previous OS's. I have been patient in waiting for a fix or an explanation. If it is an accepted startup procedure, ok, but explain it. The sales pitch still sell the notebook as a quick startup, a second. Please advise if it is mine or an accepted OS quirk. Thank you.
Hanna,
Is this a slow white progress bar on a black screen boot slowness, or afterwards, including while the Desktop appears?
I suggest looking into your System Preferences > Users & Groups > Login Items tab. See if Safari is in the list, or something that wants to open a web link, and this launches the browser. You can remove these with the - button below the listing.
I have a 2014 MBA that was upgraded from Mavericks to Yosemite 10.10.1. It didn't boot in a second with Mavericks either. That is an unrealistic boot performance expectation. It does however boot to a Finder Desktop within 12 seconds, and that is good enough for me. Wake from Sleep is one second. -
I am having difficulties with iBook it went blank! I uninstalled it am now waiting for it to reload over wifi any suggestions how long this takes? I am on holiday and don't have computer access I have been waiting an hour any suggestions please
I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/ -
I have iPad Air and want to delete downloads and don't know how?
Gloria1950 wrote:
I have iPad Air and want to delete downloads and don't know how?
If they didn't download, why the need to delete? -
I have downloaded icloud and now cannot sync any of my ipods or iphone5 from my computer. I can create playlists no problem on my phone but it is not automatically syncing with my other devices. I need to update my playlists onto my ipods but since using icloud can no longer do this. What am I doing wrong.
Thank youSADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much. -
I followed the instructions on your site and Roboform's site, but Roboform doesn't appear in the Customize Toolbar window nor does it appear in the Extensions list. How can I get the Roboform Toolbar back?
Here's an interesting bit: iTunes will let me restore my iPod touch from backup: it's still running iOS 4.3.3. I figured as much... there's backups showing in the Preferences -> Devices list for both devices (and even my old, long gone iPod touch 2G), but my iPhone (on iOS5) isn't giving me any such option. I remember I had to downgrade before to get the backup restored (something went haywire in the setup assistant, and I couldn't restore a backup from iTunes there)... If it was possible to go to iOS 5.0 rather than 5.0.1 I would just do the same thing again, but iOS 5.0.1 isn't an option. I attached a screenshot. Hopefully Apple can get this nonsense sorted out; I think iOS 5 might be the root of this, somehow.
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Hi there, ipod touch went white. I tried the menu and on/off button for 10 seconds. I also tried connecting to the computer via i tunes. My computer did not detect the ipod? Any other options?
See the white-screen topic of:
iPod touch: Hardware troubleshooting
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