I had Quicktime Pro. Now it's simply gone.

Just this morning, I open Quicktime to make a quick movie recording, and I can't. Most of my options are grayed-out. It's as if I no longer have Pro anymore, which I had for a year and a half since I purchased by Macbook Pro. Poof, Pro is just gone. It's now standard Quicktime. Wth?
Could the last Apple update have something to do with this? Is Pro a subscription service and I simply never knew?
It should be noted that I had a new video card installed this week, although the hard drive remained untouched, and everything else is there as before the repair. I can't imagine this having any effect, but I mention it only because it's the only other possible factor I can think of.

Just to clarify for others. Quicktime pro doesn't come on new macs. You must buy the Pro registration number from the Apple Store. Andy your just mistaken...
On the other hand if you had the Apple Store preinstall FCP when you brought the computer you would have had Quicktime Pro from the get go. FCP automatically installs Quicktime Pro. There's not Pro key when installing FCP.
Open the System Preferences panel and then click on the Quicktime icon. Go o the Register tab and it should look this for FCP users (there is a Pro logo next to the Quicktime logo):
If so you have Qucktime Pro if not read below.
Now how do we get your Pro working again. The only way I see is to reinstall FCS. And I don't think you want to take the 2-3 hours to reinstall FCS. So, your best bet is to post over at the Final Cut Pro forum and ask there.
Footnote: Quicktime Pro can't edit MPEG-1 or 2 videos. The edit/export features will be grayed out for these formats.

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I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back. I tried re installing quicktime but it will not let me??

I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back. I tried re installing quicktime but it will not let me??

Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)

I had QuickTime Pro ... upgraded to 10.6 ... now QuickTime 10.0 ... so ...

... do I now have to buy a "Pro" version of 10.0 ?
Flip4Mac/WMV Player says I need to have Quicktime Player installed ... but of course I DO have it installed and open ?! Downloaded the latest version of Flip4Mac. So now what ?
Two Questions ... thanks ...

There no Quicktime X Pro...You use Quicktime 7 for the Pro features.
If you want Quicktime Pro on 10.6... Look for Quicktime 7 Pro in you Utilities folder. If you don't have Quicktime 7 Pro in your Utilities folder look on the OS 10.6 disc for a extra folder that has an install package for Quicktime 7. Install Quicktime 7 from that folder. You might need to re-register your Pro key again so have the registration key handy. And if you don't have the registration key. Log onto your Apple account on this site, there you will find a copy of your registration key for Quicktime Pro.

I had quicktime pro on crashed hard drive

Hi there,
How do I reinstall the quick time pro I had installed on the hard drive that crashed and was subsequently replaced.
Thanks.
rwa

Find the email or other place you got the QuickTime Pro key from, and put that key as well as the name you registered it to in the QuickTime pane of System Preferences.
(28638)

Completely uninstall Quicktime Pro 7 for Windows Vista Home Premium 32 bit

I am trying to uninstall my Quicktime Pro 7 registration, and to not ever see it again in control panel (classic view).
Unfortunately, there is a visible registrationcode shown for Quicktime Pro 7(somehow, it simply detected that I had Final Cut Pro installed at one point and automatically registered).
I cannot figure out how delete Quicktime Pro, via the control panel and registry, and make it go away. Please advise.

thanks ... I see now from your other post that you're probably getting either a "missing QuickTime.msi" message or being told that a "newer version of QuickTime" is installed when you try to go ahead and uninstall QuickTime after you're told about the Key?
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Quicktime X and Quicktime Pro

Ok before I had installed Snow Leopard I had quicktime pro. Now that I installed the program I can no longer view trailers on the Apple Website or do anything I could do with pro. I can not even purchase pro for X apparently now. What Can be done about this? or when will pro be available. Apples website as well as all other websites do not appear to support Quicktime X at all at this time, so I would really like a solution ASAP.
I use Quicktime Pro daily and now that I am without it again this is really not the time for me to be without it. This problem needs to be resolved immediately.
Can anyone in Genius bar or other apple techs look into this?

I just talked to techs at Apple and here is the skinny on Quicktime Pro: As far as the normal user is concerned, Quicktime Player 7 and Quicktime X have two things in common. They are both named Quicktime and they both play .mov files. Quicktime Player 7 can be upgraded to Pro and then can edit and export movies. Quicktime X, as of Sep 29, 2009 can not be upgraded to Pro. It can only Trim files and play them. It's just a player.
If you have installed Quicktime X and Quicktime 7 has disappeared, you may find Quicktime 7 in the utilities folder OR on your Snow Leopard install disc. You might want to also install Rosetta from that disc so you can use older apps like Appleworks 6.
If you are adventurous and would like to edit more file formats, you can get a free download called "Perian - the Swiss Army knife for Quicktime." Of course, you are on your own with this app. Use all precautions for unknown software. I downloaded Perian and can now play .flv files on Quicktime.

Quicktime Pro Update not posible !?!?!?!?! (sorry german language)

Im folgenden möchte ich auf Missstände in der Apple Update-Politik hinweisen.
Ich arbeite in einer Studioumgebung mit der Software Digidesign ProTools LE 7.0.
Die Software läuft mit der Digidesign Hardware Digi002 auf einem Titanium PowerBook G4 1GHz.
Am 21.08.2004 habe ich für dieses System (damals unter OSX Panther) ein Update auf Quicktime Pro 6.0 gekauft. Damit habe ich eine Registrierungsnummer erhalten, durch die sich Quicktime Pro auf OSX Panther freischalten ließ.
Im Dezember 2005 habe ich das System auf OSX Tiger upgedatet um die aktuelle ProTools Software nutzen zu können.
Nach dem Update auf OSX Tiger konnte ich meine Quicktime Pro Registrierungsnummer nicht mehr verwenden um Quicktime Pro 7.0 frei zu schalten.
Darauf hin habe ich telefonisch mit dem Apple-Support Kontakt aufgenommen.
Der Support konnte mir nur zwei nicht zufriedenstellende Lösungen anbieten:
-Quicktime Pro 7.0 neu zu erwerben
-ein Downgrade auf Quicktime 6.0
Da jedoch Digidesign für einen reibungslosen Betrieb der ProTools Version 7.0 auf OSX Tiger mit Quicktime 7.0 besteht, bin gezwungen Quicktime Pro 7.0 zu erwerben und damit erneut die vollen Kosten (ein Update von Quicktime Pro 6.0 auf Quicktime Pro 7.0 wird nicht angeboten) für eine Quicktime Pro Lizenz zu tragen.
Diese Vorgaben von Apple empfinde ich als völlig ungerechtfertigt und unzulässig, da ich damit zwei mal für ein Produkt (welches ich weiter verwende) bezahlen muß und ich beim Kauf von OSX Tiger nicht auf diese Umstände hingewiesen wurde.

although I don't speak or understand German, I think i might know what you are asking...
you had Quicktime Pro 6, it was valid, registered, worked great....
you upgraded to Quicktime Pro 7. but now its no longer registered and you dont have your Pro capabilities.
Its well documented from Apple Quicktime site that if you upgrade to QT7 you will need to buy a new Registration. Yep apple forcing you to shell out another $30 US for a code.
I complained to Apple about it as I had QT6.5.2 Pro and worked great and when I upgraded to QT7 I lost my Pro capabilities... part of Apple's claim, QT7 Pro is different enough and better than the older QT6.

How do I open Quicktime Pro

I have had Quicktime pro since buying FCP3. I have installed the registration key, and when I close it out, I can open the registration section and the key is still there. I once read thats all I have to do. However, I have not been able to open Quicktime pro, I can't even find an icon for it. I have since upgraded to FCPHD, and installed the registration code for that. I soon will be getting FCP5 Studio and would like to be able to access Quicktime Pro for that. I had purchased a quicktime pro 7 registration key when I upgraded to QT7
Thanks for any help!
Ymir

Some of the older "free" registrations only work with QuickTime 6 and you'll need to purchase a version 7 key it if its is installed on your computer.
You can review your Software Download History by logging in at the Apple Store.
There is no QuickTime "pro" application. Once you enter a valid registration for your currently installed version The QuickTime Player app becomes your editor.

None of my video's in iPhoto will play with Quicktime Pro

Good evening everyone, I installed Snow Leopard today, and I had Quicktime Pro, after the install it was in my Applications, Utilities folders, and I can open it, and my registration key for pro is there, but when I click on a video in iPhoto it opens with Quicktime X. How do I open them with Pro? Thanks so much!

I found the solution in case anyone is having the same problem. If you open Quicktime Pro in Snow Leopard, choose file, then open file, and then you can open any video with the pro features that way. Hope this helps some one!

Video masking problem in Quicktime Pro 7.5.5

I've been using Quicktime for Windows for some time. I have had Quicktime Pro 7, and upgraded as needed (when Itunes says so). I've discovered that I can no longer mask videos with Quicktime 7.5.5 When I mask the video track as usual by adding an image, the video frame starts to resize, but then freezes, and quicktime quits running. I can still mask videos if I uninstall 7.5.5 run an earlier version of Quicktime 7...but then Itunes doesn't work. Any help would be appreciated.

QuickTimeKirk,
Thanks for replying. I checked out the Movie Inspector and here's the info:
Source: C:\Dump\demo version duck and cover\Media\JM duck demo vid 2\endo of
the world-12.mov
Format: HDV 1080i60, 876 x 493, millions, 16-bit Integer (Little Endian) Left,
48000Khz, 16-bit Integer (Little Endian) Right, 48000Khz
Movie FPS: 29.97
Playing FPS: 29.97
Data Size: 397.92MB
Data Rate: 26.52 mbits/sec
Current time: 00:00:00:00
Duration: 00:02:05:69
Normal Size: 1888x1062 pixels
Current Size: 876x493 pixels
Given this infomation what does this tell you? I don't see anything listing a
certain codec/plugin/software missing.
Additionally, this prompt comes up:
+Additional software is required for QT to playback this media. It+
+may be available from the QT Components page.+
+Make sure your internet network connection is active, then click+
+the Continue button to check for the software.+
When I access this page, there is a variety of QT Components available. I have read them, tried a few but no luck yet. Here's the link. Maybe you can tell me which (if any) component will solve this problem.
http://www.apple.com/quicktime/resources/components.html?os=Windows&ctype=696d64 63&csubtype=68647632
Thanks again.
Mark

Cannot udate quicktime pro

I purchased the upgrade to quicktime pro..and have entered the key
however each time it tries to do the update it says that it cannot make an internet connection or the server is busy
I am on the internet right now so I lnow my connection is fine
apple seems to have no support of its own other than than their customers doing it for them
any suggestions

Sorry, but then I'm a little confused: I am not seeing any difference in QuickTime after purchasing and applying the QuickTime Pro key....well, other than the fact the registration dialog says QuickTime Pro, now. But I'm not seeing any options for recording video and even opening a normal mpg makes quicktime say something to the effect that the mpg file is not a "movie". I was under the impression that QuickTime Pro would allow me to convert mpg and other video files for loading on my iPod. Is there any other way I'm supposed to start QuickTime Pro, other than starting the QuickTime Player??
thanks,
-john

I've lost quicktime pro and can't find it. I had to re-install my HD and now QT Pro has gone and I can't find details of when I bought it.

I'm 10.6.8 and I use a Macbook Pro. I bought QT pro a while ago and since I've re installed my stuff all I've got is QT and I need the older version (that I paid for) to edit.
Any help will be much appreciated.
AP

It's not the player I need
QuickTime Pro is not a separate application, so you won't find it by searching your system or by looking for a download. A Pro key just unlocks the extra features of QuickTime Player and the QuickTime browser plugin. You need the QuickTime Player 7 Kirk and I have referred to; only that version can be "unlocked" with a Pro key.
I can't find that either. I've trawled my email and can't find it.
Log into your account in the Apple Store and click on the Downloadable Software Purchases link. You should find the key shown there. If not, you may need to purchase a new key.

HT2240 My Mac book Hard drive crashed I had to replace it Now I cant reactivate quicktime pro 7 and I bought it in 2012 I still have the key but it keeps sendng me to the buy page

Im trying to get quicktime pro reactivated after a hardrive replacement and complete os reinstall please help

Press the Tab key after you fill in each field in the QT registration pane, not the Return/Enter key.
Regards.
Message was edited by: varjak paw

So now I own Quicktime Pro, I can never update Quicktime?

I decided to buy Quicktime Pro last month. Then this morning I am notified that a Quicktime update was available. As I begin installing it I am warned that I will lose Quicktime Pro should I proceed and will have to purchase it again!
WHAT!? This is ridiculous. After PAYING for Quicktime Pro I am now unable to update Quicktime without losing Quicktime Pro. Please tell me I have this wrong.
Is this how paying customers are treated? I would never use pirate software, but things like this almost makes you understand why some people do.
Windows XP Pro

In the installation warning it says:
"IMPORTANT NOTICE TO QUICKTIME PRO USERS:
INSTALLATION OF QUICKTIME 7 WILL DISABLE THE QUICKTIME PRO FUNCTIONALITY IN PRIOR VERSIONS OF QUICKTIME. IF YOU PROCEED WITH THIS INSTALLATION, YOU MUST PURCHASE A NEW QUICKTIME 7 PRO KEY TO REGAIN QUICKTIME PRO FUNCTIONALITY. AFTER INSTALLATION, VISIT www.apple.com/quicktime TO PURCHASE A QUICKTIME 7 PRO KEY."
If I update Quicktime, surely that makes whatever I had before a 'prior version' of Quicktime. I have Quicktime 7.1.6. If I update to Quicktime 7.2, in my understanding of English, anything below 7.2 then becomes a 'prior version'.
I was going to try email someone at Apple for clarification, but they make it impossible to find anyone to email on their site.
Thanks for the reply Dick Napoli, but can I get a 2nd and 3rd opinion as to what will happen to my Quicktime Pro if I upgrade? I really don't want to waste my money.
Windows XP Pro
Windows XP Pro

I used to shoot video in my Powershot S3 IS (MVI_.AVI) and load it into iPhoto, I used quicktime pro so I could convert it for emailing to family members. That was when I was running Leopard now with Mt. Lion nothing works. Videos do not open at all?

I used to shoot video in my Powershot S3 IS (Format MVI_.AVI) and load them into iPhoto, I used quicktime pro so I could convert for emailing to family members. That was when I was running Leopard now with Mt. Lion nothing works. Videos do not open at all. Any simple suggestions, I am not real keen on iMovie Productions and not real certain how they compress for emailing attachments. Something simple here that I am missing? Thanks so much. I am a grandpa trying to share with family members far away (quickly & simply).

I am surprised that Apple did not build a converter into Mt. Lion.
Apple does have a converter built into Mountain Lion. It is call "Quicktime." However, in order to use this converter, you must first make sure the compression formats are playback compatible with QT. Basically, there are three levels of QT compatibility. The lowest is "Playback." These file can be played by QT but may not be conversion or edit compatible with QT. The second level is QT "Conversion" compatible. These files are playback compatible and can be converted to other compression formats using QT. "Edit" compatible media files are "Fully" compatible with QT since the can be played, converted and/or edited by QT. The main problem here is that AVI is a "legacy" file format that has not been officially supported by Microsoft for more than 11 years when it was replaced by Windows Media multimedia file/compression formats. Many of the original compression formats used in AVI files have never been transcoded for the Mac platform, use beyond system 9, or use beyond PPC platforms. In addition, some commonly used AVI codecs are proprietary or use non-standard (hybrid) profile and level combinations. In short, there is little wonder that Apple has been distancing itself from this outdated file type as it re-writes and upgrades its own QT structure to support more standardized, more scalable, more modern high definition file types and compression formats. It is really unfortunate that users continue to use this outmoded file type simply because it is freely available, easy to use, or they are simply too lazy to move on to a more modern or more efficient file types and/or compression formats.
I tested Wondershare Video Converter Ultimate for the Mac, which seems to be the "state of the art". I may be purchasing a new camera which might create a whole new set of variables. This program seems to cover all bases and is great for novices.
There are many third-party apps available if you wish to search for them. Many are even available in the App Store. Most do their job well and it is usually a matter of personal user preference as to which is best.
HandBrake seems more suited to folks with more experience and knowledge.
I mentioned Handbrake primarily because it is free and easy to use when you employ the included conversion presets options. (The TV options can normally be used for almost any situation depending on the source file and output requirements.) It is also excellent for more experienced users, but has a somewhat limited choice of output options as it does not access the user's system QT codec component configuration.

I had Quicktime Pro. Now it's simply gone.

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