I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing?

I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing? Would that happen if I changed my apple ID and password recently? Or would that happen if I de-authorized 2 devices? Would that happen if I deleted my music from my iPhone? Could someone hack into my iTunes account and take my money? Or maybe Apple charged me for something and debited my iTunes account? If you could please help me solve this mystery, I would greatly appreciate it

Check your account's purchase history : See your purchase history in the iTunes Store - Apple Support
If nothing shows then try logging out and back into your account on the computer/device that you are using.
Neither updating your account id and/or password, nor deauthorising your account, nor deleting content from a device or computer's iTunes library will affect your balance

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I m login in th my iphone in the itune ti download something after entering cc details its asking about something itune gift card secure code...i am not getting this..where can i get this code in order to dowanload frm itune...

i m login in th my iphone in the itune ti download something after entering cc details its asking about something itune gift card secure code...i am not getting this..where can i get this code in order to dowanload frm itune...

Meen0902 wrote:
... after entering cc details its asking about something itune gift card secure code...i
Try the 3 or 4 digit code on the back of your Credit Card....

HT5556 Can I use an iTunes gift card to purchase credits for a game app that I have downloaded?

Can I use an iTunes gift card to purchase credits for a game app that I have already downloaded?

Have you already redeemed your iTunes Gift Card? If not, refer to the steps in the article:
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/HT1574
Once you have redeemed your card, any items purchased on your account(excluding gifts) will be automatically charged to the remainder of the store credit until the balance reaches $0.00. If a purchase exceeds the amount of the store credit, the balance can be paid with a credit card.

HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes

I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.

I have downloaded ADE 3 on my macbook. It did recognize my Aluratek Libre the first time I used it but now it does not. I plug my libre in start ADE and the Libre does not show up for me to transfer my ebooks from the library to my libre. Help pls

I have downloaded ADE 3 on my macbook. It did recognize my Aluratek Libre the first time I used it but now it does not. I plug my libre in start ADE and the Libre does not show up for me to transfer my ebooks from the library to my libre. Help pls

If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

HT4972 I attempted to install the iOS 5 software onto my iPhone 4 several times a few months ago. Each time the download timed out at about 3.75 hours. Any suggestions on how to complete the update?

I attempted to install the iOS 5 software onto my iPhone 4 several times a few months ago. Each time the download timed out at about 3.75 hours. Any suggestions on how to complete the update?

See... Updating to iOS 5
http://support.apple.com/kb/HT4972
If you are using windows...
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

HT201209 Please help, tried to redeem an App Store gift card for $15.00. It worked when I put it in earlier but I was still charging purchases to my credit card. I did not see how to switch over to the gift card. Credit is gone and code now invalid. W

I need help with redeeming a $15 App Store certificate. I tried to redeem earlier in the day and it was credited to my account. I could not figure out how to switch payment from my credit card to the gift card credit. Later on in the day I see the credit is completely gone and now the card is invalid. Nothing was purchased with the gift card so I want to know where the credit went. I also have$5 credited to my Apple ID from a past gift card that I can't access. What can I do. Is there a customer service number???

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a Mac Mini, and it won't accept connecting my Sony video camera. So I got a SD mem card reader to unload my movies from. It worked the first time I used it a few months ago. This time it says it doesn't recognize the format I am trying to use?

I have all thenecessary updates. I have switched over from a PC to Mac back in April and have nad nothing but problems adapting. I don't know why this worked the first time, and put my videos inti imovie, and now it doesn't recognize it at all. And the Mem card reader does work, because I just put the SD card from my regular camera into it and it downloaded those fine, it just won't take my movies!

Which sony camera? I have a Sony HDR-CX550 right now and have been able to use the SD card as well as connect the camera directly. I also had CX110 that work too. You may want to try to copy the complete top level folder from the SD card to the Hard drive, then try to "import from Camera archive" and select that folder.

I am running xp and the last time I tried to upgrade to Firefox 5 it caused my computer to slow down become unstable and eventually my hard drive crashed.

However I do believe the hard drive had other issues that just might have been further compromised by downloading 5. Talked to a couple of others who have also had bad problems after downloading 5 and that is what really concerns me is that my problem is not isolated. I have just got my computer back up and running and am very concerned about continuing with the 5 upgrade that was automatically downloaded and will be installed the next time I start up. How do I prevent the download from installing upon start up next time until I can get some clearer info on why 5 is causing some problems and can avoid them?

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Of course another way is to modify the shortcuts to remove the link that they added. It was easier for me to remove and just re-pin.
Hopefully that solves your problem too.

My computer was stolen a few months ago i now have a new laptop with new id but don't know how to retrieve my itunes account for i forgot my old id. How can i get to my account?

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http://iforgot.apple.com
Regards.

A few months ago when I switched over to icloud from mobile me I set up my icloud with a new email address and now I can't get my calendars to sync with my iphone. I can't cancel either account-the icloud or mobile me.

Please help! I have two separate email addresses -my old mobile me and the new icloud and now nothing is syncing with my iphone. I'm not sure how to get everything back to syncing the way it was before I changed everything over to icloud.

If you really did migrate from MobileMe to iCloud, you would have the same address as before.
It sounds as though you didn't actually migrate from MobileMe to iCloud, you just started up a brand new iCloud account.
You won't be able to access MobileMe now. If you failed to move everything over to iCloud properly, then all the data and the account has been deleted as Apple said it would at the end of July.
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HT201209 If I'm not in U.S, how can i use the iTunes Gift Card?

Hi,
Please help me! Last time my iTunes Store Account was registered in Singapore, So, all of my informations, billing address are affecting with SG iTunes Store.
But now I am at another country, not in SG, That country don't have any credit card systems, so they just only used the iTunes Gift Cards, registering as U.S. When I brought that cards and redeem in my account that showed me "Your iTunes Store (Singapore) does not match that of the gift certificate (United States)" like this. So, how can i do to redeem in my acount, Can anybody give me advises? I tried to change my informations and billing information (with U.S address) at my iTunes account but it showed me "Please contact iTunes support to complete this transaction". So, please give me some ways to buy the softwares and others in iTunes with gift cards.
Warmest Regards,
Daniel.

Welcome to the Apple Community.
Unfortunately, you can only use the gift card in the location it was purchased and with the iTunes store in that location.

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Cant use money I redeemed from my iTunes gift card??

My account shows I have $15.73. Im trying to purchase an app on my macbook pro that is $14.99 but when I get to billing info it doesn't give me an option to use my credit I redeemed on my iTunes gift card. What am I doing wrong?

How much is it after you add in tax? I have never made a purchase at the iTunes Store but my understanding is even if your credit is insufficient to buy an item outright you should still be able to pay for it and pay for the balance with a credit card.

Unused redeemed iTunes gift card

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You need to click on the price, not the downward pointing arrow next to them, that should allow you to buy them - the 'buy all' button that used to be on the wish list screen has, for some reason, been removed from the current version of iTunes, so you can only buy items individually

I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing?

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