I had subscribe for 400 minutes calls to france , ...

On may 2012, i had subscribe for 400 minutes France calls,just some few calls later(around 150 minutes) my credit was cancelled up to today no skype staff react to tell me what has hapened.No compensation i got from them is it scam?Check orders,[removed for privacy],[removed for privacy],[removed for privacy],[removed for privacy], i think he was the last purchase i did in this account.

amoo_mossi wrote:
How does this work?
Calls are rounded up to the next full minute.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
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My order for India 400 minute 1 month package was delivered thru Order No 539466610 Dt Oct 17, 2011. Should have been activated effective 19th. However, not able to make any call to India. Message displayed "You have used all your month minutes........"

The minutes of your subscription reset on the 20th of each month, at around 3:30 Pm GMT time. I can see they have been reset by now.

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Hello please I want to subscribe from my skype credit ballancw How can I do that thanks I need 400min to nigeria
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Hello
You have been flagged for posting duplicate messages and using other users' topics to post your own issues. Please avoid both in future and always start your own topic. Duplicates removed.
Not all users can use credit to make purchases. If the option is not presented in the purchase flow it means that it's not available to you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscriptions for 400 minutes @ €9.99 p/month (Cal...

As subject above, can this credit forward to next month if I don't use or less calling?

Actually the original offer, from months ago, did require that. But you're right, they eased the restriction I think in December. That restriction has apparently been restored.
I'm sorry to say I don't know of any way to get the $9.95 plan without a qualifying older version now.
-Noel

There is no 60 minutes call available

Hi there.
i have paid for several countires to subscribe for 60 minutes call, however, none of my subscriptions provides me 60 minutes! I can talk up to 40 minutes and 20 minutes reminder is just have been paid without any use. It has been the same for all my subscriptions as I told, so it can not be considered a technical problem. How can I ask for more help and to whom should I write to check my account?
Many thanks for any advice.

kamilian wrote:
How can I ask for more help and to whom should I write to check my account?
Hello
On checking your account I don't see a problem with it.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

400 minute landlines only calls to mexico not avai...

Hi ,
I had a suscription for 400-minute Mexico 400 mins to landlines 12 months which didn't renew because my credit card was canceled and so the automatic charge didn't happen.
Today I am trying to renew the suscription but I cannot find the same plan. I see one that says 400 to landline+cell, but it is ridiculously expensive. About $40/month whereas last year I paid about $170 for the whole year.
I mean the suscription just expired today and I wanted to renew the old one.
Is that still possible?
This was my last year's order:
Order No. [removed for privacy]
Items in this order Amount
Mexico 400 mins to landlines 12 months
$167.88
0% VAT
$0.00
120 extra minutes per month
$0.00
0% VAT
$0.00
Grand total
$167.88

jmacbenn wrote:
Hi, Im trying to set up a subscription from the UK to Mexico landline calls. However under the Mexico subscription it mentions only Mexico City, Guadalajara and Monterey. I wish to call the state / province Baja California, sepcifically Tijuana on the edge of Mexico with the USA at the far NE tip.
Q: Does this subscription cover this at the quoted prices please?
Which Mexico subscription?
In the Unlimited North America subscription at US$ 7.99/month, calls to landlines in those 3 cities are covered, along with calls to landlines and mobiles in the USA and Canada. Calls to any other landline in Mexico are charged at 3 US cents/minute, and calls to Mexican mobiles are 15 US cents/minute. I didn't see anything about discounted calling to any other numbers in the Unlimited Mexico plans.
Q2: I have a subscription for calling the UK presently. I am now in the UK so not needed. Can I change the subscription over to the Mexico one or do I have to cancel and start a new subscription?
Skype doesn't allow you to convert one subscription to another. You would have to cancel the UK subscription, then sign up for the other subscription.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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I am not a Skype employee. No soy un empleado de Skype.

Didn't get credited 400 minutes after renewing my ...

Hello, on January 14th, 2012, I subscribed for this plan:
Calling to Landlines and Mobiles in Syria:
400 Minutes
20.7¢/minute
$82.99/month
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http://i.imgur.com/e4fm1.jpg
Here's the confirmation that I payed for the 400 minute package:
http://i.imgur.com/1F26O.jpg
One more thing: Why was I charged twice on January 14th for the 400 minute subscription? here's proof:
http://i.imgur.com/PCEJo.jpg
Thanks for your help.

Hello? Do I have to call my credit card??

400 minutes subscription

I paid $199 hk dollar this morning for 400 minutes. I started to call but it won't allow me. It said I don't have enough minutes. Where's my 400 minutes?

Hi,
With subscriptions you purchase minutes per month, meaning if by 40 minutes subscription then you can call UK for 400 minutes per month.
You can't purchase the exact same subscription more than once in the same month, but you can purchase additional minutes like 120minutes subscription.
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

60 minutes and 400 minutes

I had bought 2 subscriptions, one for 60 minutes and one for 400 minutes, i had cancelled the 60 minutes one awhile ago but i am reading here on my skype tonight, and its saying its going to renew tomorrow, though i have cancelled it? i dont understand that, i do not want the 60 minutes to reactive tomorrow! because i had bought a bigger one, also, i wanted to purchase another 400 minutes because i have only 30 minutes left to the 400 one, but its saying it will start after the subscription ends, does that mean i have to wait even though my minutes are gone from the 400 one to be able to start using the new one that i will buy?

Hi, Danai,
Just out of curiosity, you have checked your PayPal account to ensure the funds were not deposited to it, and not to the payment method on file with PayPal?
I appreciate your patience; I would have sent another enquiry to Skype Customer Service within one or two billing cycles. Please do file again, including the order numbers (which, by the way, should not be posted on a public Community or forum such as this); here is a link to start with: request a refund
Regards,
elainem77
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

I've had subscribed to CC for students but it doesn't appears to me as a registered product.

Hi! I've had subscribed to CC for students throught Adobe website, and I have received fiscal notes throught a business group called Digital River, Inc. Now I've been trying to install Creative Cloud on a second computer and it keeps asking me for my serial number. I haven't received any code, so what am I supposed to do? Also, it appears on my account that I haven't got any registered product form Adobe, as now I count like 6 months of subscription. Thanks!

Hi Giovana,
Please refer to the help document below to fix this issue:
Creative Cloud applications ask for serial number
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Sheena

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Hi - I am supposed to have received "400 Minutes of International Calling" added to my account. I did receive the "Unlimited US & Canada" for 12 months deal, but the "International Calling" is not in mt 'account'. Could you check to see why this is not in my account. Thank you. ALLEN HOFFMAN xxxxxxxxxxxxxxx

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Hello.
I have Skype Premium with unlimited landline calls to Australia. I want to add the 400 minutes to mobiles/landlines to Australia for 19,99e per month.
My question:
Will the 400 minutes only be allocated to Australian mobile calls as I have unlimited landline calls to Australia?
Matt

Selected users within Australia see a different subscription offering on the Skype rates page as we are running a new revamped Skype Premium trial.
Since your old Unlimited Australia subscription expired because of the payment method having been invalidated your only subscription offering in Australia is the new Skype Premium. Have a look at the minute packages for the new Skype Premium which might serve the purpose for you.
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I just learned that you should be able to reactivate your "old" Unlimited Australia subscription like this:
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Follow the latest Skype Community News
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I had subscribe for 400 minutes calls to france , ...

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