I had the Photoshop 12 trial version, bought Photoshop Elements 13 and cannot download it...on the screen where it shows i purchased it, it gives the serial number but no download button it says it is not applicable.??

I had the Photoshop 12 trial version and wanted to upgrade to Photoshop Elements 13, I got the serial number but I can't find where to download the program at. On the screen beside the serial number it says it is not applicable. Normally that is where the download button is.

What is your operating system/version?

Similar Messages

  • I cannot uninstall the expired trial version of photoshop elements 8.0 on my Dell laptop running win

    I cannot uninstall the expired trial version of photoshop elements 8.0 on my Dell laptop running windows 7

    You could search the microsoft site for a fixit tool or registry cleaner, or you could remove PSE8 manually:
    http://kb2.adobe.com/cps/826/cpsid_82673.html

  • Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

    Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

    Hello there, Gemss.
    The following Knowledge Base article offers up some great recommendations for the issue you're describing:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
         Authorize using the correct account name
    The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
    Select a purchased song in your library and choose File > Get Info.
    Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
    Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
    If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
    If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I've just received my serial number but when i use it says '' The serial numer you entered is invali

    i've just received my serial number but when i use it says '' The serial numer you entered is invalid. Please try again. If the problem persists, contact Customer Support.''
    it is Adobe Ae CS6 on MAC OS PC

    Refer to this:
    Error "The serial number is not valid for this product"
    If it doesn't resolve the issue, contact serial number and activation support.
    Mylenium

  • Hi Ive downloaded the free trial version of Fcpro x and its not working, an error message comes up saying: You can't use this version of the application ''final cut pro trial'' with this version of OS X You have OS X 10.8.5. it requires 10.9 or later,Help

    Hi friends.
    Ive downloaded the free trial version of Final cut pro x and its not working, an error message comes up saying: You can't use this version of the application ''final cut pro trial'' with this version of OS X You have OS X 10.8.5. it requires 10.9 or later, please can anyone Help.

    Just download Mavericks (10.9) its free and installed it (Mac App Store)

  • HT4864 I upgraded my iCloud capacity AFTER I already had my email shut down.  Now all inbound email rejects and senders get a notice that my email is "over quota."  Apple support requires a serial number, but this is about iCloud and I do not have a Mac.

    I upgraded my storage AFTER I received an email that my iCloud email will be shut off until I was no longer over capacity.  I can now send emails, but when anyone sends me an email it rejects and they receive a message that I am "over quota."

    If you have an iCloud account it must have been created on a Mac or iOS device.  Provide the serial number of that device in order to reach Apple support.

  • Not possible to install the non-trial version of photoshop after payment

    Hi, I've just bought a photoshop, monthly plan and paid. However, it wouldn't let me download it and only offers a rial version. How do I get my product installed?

    Download the trial and then see this at Activation & Deactivation Help

  • I bought AdobeAcrobat XI and cannot get it to work on my new Windows8 computer - please help or give me a refund.

    what is this page for - I am looking for help.

    What exactly means "cannot get it to work"?  What happens when you try?
    Also, what is your installed Acrobat XI version?

  • Unwanted trial version of photoshop cs6 Extenede

    Have installed Photoshop cs6 full copy and registered it..but now I am getting the trial version of the Extended version...How do I get rid of the unwanted trial version of Photoshop Extended?

    The trial version is always the Extended version. If you input the serial, it will disable the Extended features and become the Standard version. Since you say you have installed your PS version with a serial, the product reverting to trial mode means that you did not install/ run it the first time with sufficient user privileges and the serial didn't stick. Try again with admin privileges.
    Mylenium

  • My ibook g4 took a install from apple update . Why is it not going past the screen where is shows Mac OS X

    My ibook g4 took a install from apple update . Why is it not going past the screen where is shows Mac OS X

    Did you verify the hard drive before installing the update? You could have had hard drive corruption where the computer did not know where all the files are and something didn't get installed correctly.
    Did you repair permissions?  The installer may not have been able to overwrite a file if the permissions on files were not set correctly.
    Frankly, the easiest thing will be to re-install the operating system from the installer disc.  While booted to the disc make sure you run Disk Utility First Aid to repair the drive and permissions, then install.  Many of us prefer to download updates from Apple rather than rely upon Software update. we use SU to tell us what we need but we download them separately.
    For which operating system was this update?  Apple hasn't brought out a new system update for G4s in quite a while.

  • HT1366 On Apple Support - I put in my serial number, but it says it's not valid. Now what?

    I want to upgrade to Mountain Lion. I have 10.5.8 OS X now. The Software Update says there are no updates.But I need to update to the next level in order to be able to download Mountain Lion.
    So I go to Apple Support - they ask for my serial number - i type it in - it says "invalid".
    So now what? I'm stuck and Apple Support won't talk to me without the serial number.
    AARRGGGH.

    There has never been a free upgrade from 10.5 to 10.6 Snow Leopard, so Software Update is reporting the correct information. Snow Leopard was a $30 upgrade, which you may be able to still get by calling Apple, in the US, at 1-800-MY-APPLE. Ask if it's still available from the legacy products list. Since Mountain Lion was released, it's been pulled off the Apple online store site. Or check Amazon or hardcoremac.com.
    You may also want to read this article on the the upgrade from Leopard.

  • Keeps asking me for serial number when starting up program and when entered it tells me it's not a valid serial number, but it's the one that came with my software

    I purchased CS6 Design and Web Premium through the Department of Education Australia just over a year ago and now I can no longer access my software. It keeps asking me for my serial number, but when I enter the serial number that came with the product it tells me it is invalid???

    Check with the school to make sure the licensing should still be valid.  Some school make arrangements only for temporary licensing.
    You can also try checking with Adobe Support thru chat.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • The report parameter 'param1' is read-only and cannot be modified. (rsReadOnlyReportParameter)

    hey guys..
    I'm trying to get the report that I need to be filtered by a parameter value (named Param1)
    I created a parameter in the data tab and tried to pass a value from my Web application to the report services.. now my report have that textbox that prompts me to enter the filtering value for the report I want.. everything works fine till this point..
    now I have another webpage that has a report viewer and a textbox for the user input the value they want.. and pass it to the report.. and I'm using the following code to pass the value to the report I made earlier..
    Dim par(0) As Microsoft.Reporting.WebForms.ReportParameter
    par(0) = New Microsoft.Reporting.WebForms.ReportParameter("paramSiteCode", TextBox1.Text.ToString)
    ReportViewer1.ServerReport.SetParameters(par)
    ReportViewer1.ServerReport.Refresh()
    however.. now I'm getting an error.. "The report parameter 'paramSiteCode' is read-only and cannot be modified. (rsReadOnlyReportParameter)"
    what am I missing here? I've been thru the help and forums.. and the code should work.. or so I hope it would.. thanks in advance..

    Details
    Product:
    sql server reporting services
    ID:
    rsreadonlyreportparameter
    Source:
    microsoft.reportingservices.diagnostics.utilities.errorstrings.resources.strings
    Version:
    8.00
    Message:
    The report parameter '{0}' is read-only and cannot be modified.
    Explanation
    This error occurs when you attempt to set a value for a parameter that is read-only. A parameter is read-only when the
    Prompt property for the parameter is set to false.
    User Action
    To set a value for a parameter, the Prompt property for the parameter must be set to
    true. You can set this property in two ways:
    Before publishing the report, provide a prompt string for the parameter. In Report Designer, you can provide a prompt by typing a prompt string in the
    Prompt text box in the Report Parameters dialog box.
    After publishing the report, set the Prompt User property for the parameter. In Report Manager, in report properties, click the
    Parameters tab, and then select Prompt User for the parameter.
    For more information about report parameters in Report Designer and Report Manager, see Books Online.
    In the release version of SQL Server 2000 Reporting Services, when Prompt is
    true and Prompt String is blank, the parameter is still available to the user in the report viewer. In SP1, when
    Prompt is true and Prompt String is blank, the parameter is hidden from the user.
    Note: Publishing a report over an existing report on the report server does not overwrite the parameter information. To update parameters for an existing report, either delete the report on the report server and republish, or update the parameter information
    for the report in Report Manager.
    I struggled with the same problem in VS 2010.
    After a long series of hoops to jump through, I modified the rdlc file by hand and added <Prompt>true</prompt>. This parameter cannot be set through the GUI - go figure.
    In my case, I was attempting to generate a sub report, and pass a parameter to the sub report.
    To get this to work, the sub report needed these two sections.
    <ReportParameters>
    <ReportParameter Name="Network_Id">
    <DataType>String</DataType>
    <Prompt>true</Prompt>
    </ReportParameter>
    </ReportParameters>
    <Variables>
    <Variable Name="Network_ID">
    <Value />
    </Variable>
    </Variables>
    I was then able to use the name "Network_Id" in the sub-report properties of the "sub report control" for the name of a parameter on the parameters tab. I then set it to the key value that I need in the subreport properties dialog.
    Prior to setting prompt to true, I kept getting the read-only exception.
    I'm not sure if I am being clear about this, but sub reports do work, and prompt can be manually added to the report definition file.

  • I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an

    I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107  I am using a windows based system

    If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative  application installed including Creative Cloud desktop application.  Then install CS6 and use your CS6  serial number during the install to activate CS6 standard or extended which ever the serial number is for.   CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates.  Windows should update to version 13.0.1.3 Mac to version 13.0.6.  Not Subscription CS6 version 13.1.2...
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • I posted a question 22 minutes ago and it says answered but i got no answer to my question of why my trial version of photoshop elements 7.0 says invalid serial number when i put in the correct serial number in it says the same number in my account and oc

    i posted a question 22 min ago and says answered but i got no answer i downloaded a trial version of photoshop elements 7.0 but when i put my serial number from my account saying oct 8 2014 it comes back invalid serial number where are the experts avaiable 24/7 and where do i get my answer chat said mention case number 0213950594 so why is my 1st post marked answered and where is my answe or where do i get it

    HI thomascannonjr,
    Please tell us if you are installing on Windows or Mac.
    Do you have any other Adobe Product installed on the system?
    Did you download Photoshop elements from this link:
    Download Photoshop Elements products | 9, 8, 7
    Regards,
    Sandeep

Maybe you are looking for

  • How can I link my iPhone with a new MacBook if I have apps on the iPhone from 3 different Apple ID accounts?

    Since I live in three diffirent countries and I have 3 Apple ID accounts on my iPhone 4S. Recently I bought a MacBook Pro with Mountain Lion installed. I am not sure that when I connect my iPhone with a new MacBook all my data (apps, music, podcasts,

  • Why is the 1.3 plugin install giving me 1.3.1_01?

    Just changed today. My object tag is: <OBJECT classid="clsid:8AD9C840-044E-11D1-B3E9-00805F499D93"      id="test"      width="400"      height="400"      codebase="http://java.sun.com/products/plugin/1.3/jinstall-13-win32.cab#Version=1,3,0,0">      <

  • Pavilion dv6 went dark

    I have a Pavilion dv6 laptop running MS7pro. The screen recently went black. I am running it using an attached monitor.  The backlight is working.  I suspect it needs to be re-plugged ie unplugged and then plugged back in.  Any suggestions?

  • What programming language should i learn first?

    Hi, i'm Francis, from Rome. As you can see, i have a MacBook White with Mac OS X 10.5.8. Yesterday i downloaded *Xcode with iPhone SDK (version 3.1)*. I want to create Mac and iPhone/iPod/iPad applications. I read that there are several programming l

  • Missing Idocs - Where are they

    Hi, In my scenario i have a SAP to Websphere interface. I sent 124 material master idocs from bd10. I then went into bd87 and processed just the 124 idocs. They all went to status 03. Websphere only created 84 output xml files, and they are saying th