I had the trial version and now that I uploaded the 12 full version it well not let me in .

I had the trial version and hit Buy , than I hit full version, after downlaod it did not put on a new icon and when I hit what I hit to open the trial it will not open for me to put the serial # given after the download, I also still have the version 7 Icon still working I thought it took it Off at install . I need your help In getting me into 12 . Thanks Dennis

Hi Deanders,
After downloading the software you need to install it.
Please run the downloaded executable .exe file to begin the installation.

Similar Messages

I am having issues with my iTunes on my new MacBook Pro Retina. I called about a month-ago to fix my iTunes on my computer, and now when I buy new movies or music it will not let me play it on my computer nor will it download it onto my computer.

As noted a month ago I called apple to fix my iTunes account. Now when I buy songs or music I cant watch, listen, or even download them onto my computer. It keeps giving me this pop-up when I try.
"This computer is already associated with an Apple ID."
"You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 52 days."
I know this computer is associated with an Apple ID, because it's mine, so why can't I watch, listen or download them onto my computer?
They had me reset alot of crap when I called them, so if anyone knows how to possibly fix this before I call Apple and freak out, please tell me!
Thank you,

Check the required specs for the latest version of iTunes and iOS. What kind of Mac computer do you have and what OS does it have on it. Also, what kind of processor do you have, Intel?

I had a trial version of Pages for 30 days and then purchased the actual software without removing the trial. Now when I try to edit documents and save them it wont because it tells me I am using a trial version.... How can I remove the trial version?

I had a trial version of Pages for 30 days and then purchased the actual software without removing the trial. Now when I try to edit documents and save them it sometimes wont because it tells me I am using a trial version.... But sometimes it lets me!! How can I remove the trial version? I cannot tell which one I am using when I open it....

Question asked and answered quite once a week.
Go to my iDisk (address below)
and download :
For_iWork:iWork '09:uninstall iWork '09.zip
Run it then reinstall the purchased software.
Yvan KOENIG (VALLAURIS, France) vendredi 2 janvier 2011 16:21:41
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please :
Search for questions similar to your own
before submitting them to the community

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after saving as from word 2007 - I uninstalled Pro X1 and now when I save as from word 2007 to PDF it will

Can anyone help with this - do I have to uninstall Reader and then reinstall?

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after "saving as" from word 2007 - I uninstalled Pro X1 and now when I "save as" PDF from word 2007 to PDF it will save the document as a PDF but will not open the document to display after publishing - I have to got to where the file has been saved to view the new PDF document - this is really annoying - do I have to delete adobe reader and reinstall it - adobe needs to look at this conflict with acrobat pro as I have even gone it to properties and tried to have adobe reader as the default PDF program - the main issue is that I cannot view the PDF after publishing it from word 2007

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

I had a trial version of Lightroom and Photoshop. Purchased the LR/PS deal. Photoshop still says trial version.

I had a trial version of CC Lightroom and Photoshop. Purchased the LR/PS Photographer deal. Lightroom seems to be running as a purchased app. But, Photoshop still says I have X number of days in my trial.
Any ideas on how to switch PS to a purchased app?
Thanks

Hi Atul,
I am having the same problem.
Logout then Login is not working for my case.
History of my problem.
I installed LR 6/CC from Creative Cloud but it fails to open and while fixing it I uninstall all prevously installed apps (LR, Bridge, Photoshop CC)
Now I able to install/open LR6 but it reverted back to trial version and same issue with other apps.
Adobe Customer Care is pathetic (not possible get direct chat).
No idea how to solve my problem.
I fear to trust to Adobe of loosing my lifetime collection of pics.
Any help is appreciated.
Regards
Ashish

I had a trial version and my purchased the full version but it is still showing trial version

I had a trial version and my purchased the full version but it is still showing trial version

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

HT1212 okay so I had got my iphone taken away by my parents so i put a new passcode on it and now that i have it back i cant remember it and i have disabled it and now that im trying to erase the data i cant because my iphone is offline how do i fix this?

So a while back i had got my iphone taken away and now that i have it back i cant remember the passcode and have disabled it now that im trying to sync with itunes for the first time ever and im trying to erase the iphone i am not able to because my iphone is off line and there no way for me to get in turn the wifi on because im locked out.PLEASE HELP ME

Ok, so just put into DFU Mode and connect it to your computer. Open Itunes an it will say that you need to restore. Click ok then follow the instructions.

I had a trial version, and tonight I bought it. But buttons led me to the Windows version which I accidentally bought. I have Mac. What do I do? How do I switch it over to a Mac version?

I had a trial version, and tonight I bought it. But buttons led me to the Windows version which I accidentally bought. I have a Mac. What do I do? How do I switch to Mac version?

Hi scarabs55,
Are you working with Acrobat or Photosohp? (You mention both PDF files and photos, so it's not clear.)
Let us know what software you're thinking about upgrading and we can point you in the right direction.
Best,
Sara

I purchased the multi-user iworks and recently had to replace my white imac's hard drive but didn't pay to fix the CD drive. My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive). My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

Buy or borrow an external USB optical drive.
See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier.

I had a trial version of ps,now in creative cloud, do i have to delete the previous ps?

i had a trial version of ps, i now upgraded to creative cloud, it wants me to install again, should i delete the trial version first?

No you do not need to remove Photoshop. Please see http://forums.adobe.com/message/4592768#4592768?promoid=KBHJO where this topic has been discussed.

I have to restore my phone from back up but in order to do it i had to update my software. now that my software is updated there isnt enough room on the phone to back up. is there a way to only restore certain things from the backup like contacts?

i have to restore my phone from back up but in order to do it i had to update my software. now that my software is updated there isnt enough room on the phone to back up. is there a way to only restore certain things from the backup like contacts?

Because it says it's incompatible when it can't be, I got hope. I get error messages all the time with my iPod and iPhone that it cannot sync and that 'this device is not capapble of connecting to iTunes' stuff. I literally forget that happened, plug it in again and it works, I later realize that iTunes made a mistake, they do that.

I have a ipad2, ipad3, and iPod touch that had location service working and now none of them can use location service. I have tried so many recommended tweaks but none have helped. So frustrating! Can anyone help ?

I have a ipad2, ipad3, and iPod touch that had location service working and now none of them can use location service. I have tried so many recommended tweaks but none have helped. So frustrating! Can anyone help ? Wifi only devices

Sounds like it's hardware issue. The iPhone warranty is based in the original country of purchase. Since it was bought in Korea you will need to ship the phone to someone you know in Korea to be taken in and then they will have to ship it back to you. The cost of shipping will be at your expense.

HT1420 One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?

One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?

I have the same problem. What load of BS.
I feel so sorry for people that switched over from PC to mac because they were misled to believe that 'macs just work'.
Imagine someone without a degree in patience and computer engineering ever being able to work this problem out.
All I want to do it sync my iPad with some movies that I bought. NOPE I have apparently authorized more than 5 computers which is ridiculous because I own.... 1 computer. LOL.
Really bored with Apple's paranoia, ego and illogical control.

We had a contaminated email and now we cannot send emails . our service provider thinks problem in 'mail' settings but did not want to get into that area. Can you advise how we look into this

we had a contaminated email and now we cannot send emails. Our service provider advises that 'Mail' settings may be compromised. but were not willing to get into resetting. How can this be fixed ?

jenfromwa wrote:
we had a contaminated email and now we cannot send emails.
Not exactly sure what you mean by contaminated, but there is currently no known e-mail that could impact the Apple Mail application as you have described.
Without knowing who your e-mail provider is and what type of account (IMAP or POP3) we can't advise you as to what those settings might be.
One way to fix it would be to delete the account from Apple Mail Preferences->Accounts and add it back.

I had the trial version and now that I uploaded the 12 full version it well not let me in .

Similar Messages

Maybe you are looking for