I had the "WhatsApp" hack on my email, changed all my passwords (gmail, apple ID, etc.) but now I can't send messages through my mail app on my laptop even though it's signed in to my gmail account and is receiving messages.. How do I send msgs again

I was hacked by the "whats app" email and had changed all my passwords (gmail, apple ID, etc), my mail app on my laptop is signed in to my gmail as per usual and is receiving mail but not sending mail. How do I get it to send mail again? Also is it ok to have the same gmail account used (as my mail and applied ID) after the hack or should I completely reset everything? Ie. get a new email address…So frustrated and confused, please help!!

It's normal for your phone number to be grayed out in Settings>Messages>Send & Receive under "You can be reached by iMessage at" on your phone because it can't be changed. If you phone number is listed there it should also be listed further down under "Start new conversations from". If you tap your number there to select it, your messages will be identified to others as coming from your phone number, not your email address.
Is you phone number listed there on your phone?

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IMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store

iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.

Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index

Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

I guess I will wrap this up. I have abandoned iPhoto and viewing my Photo Streams using it and moved to Adobe products (Bridge + PS). So that's that.

I have the version of iPhoto that comes with my OS when I purchased my MacBook, but now I can't open it, because it says this, "You can't open the application "iPhoto" because it may be damaged or incomplete. Please help I have tons of family photos.

I have the version of iPhoto that comes with my OS when I purchased my MacBook, but now I can't open it, because it says this, "You can’t open the application “iPhoto” because it may be damaged or incomplete. Please help I have tons of family photos.

1 - the iPhoto application is an application and does not hole your photos - your photos are in the iPhoto library an dour normal daily backup will back them up so your photos are safe
2 - what exactly does the error message say? You probably need to reinstall the iPhoto application form the original source
3 - note that no version of iPhoto comes with any OS - iPhoto comes with all new Macs but not with any OS and most OS versions can run many different versions of iPhoto
LN

I use XP. When I open Itunes a mewssage comes up saying, Itune drivers are missing ,please reinstall. I reinstall and I get the same message. I use to be able to use Itunes for copying ,etc. but now I can't.

I have Itunes on my PC. I used it to burn and copy music which I had on Itunes. I had some work done on my PC. Now when I open it a message comes up saying, that Itune drivers are missing,
reinstall Itunes.
I did that and I still get the same message. What am I doing wrong
Paul

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

HT1495 My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

Recently got a new iPod 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod - any suggestions?

Recently got a new iPod Touch 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod after multiple attempts, despite all songs showing properly on the Mac and multiple syncs occurring after all songs were properly reflected on the Mac. I updated iTunes Match from the iTunes Store menu as well pre-sync.
I should mention that I had previously had the library on a Dell (which is still running) and shared it on my home network. While all iTunes purchases now show in the Dell, the Mac is the device I use for all syncs.
There appears to be no rhyme or reason to the iCloud physical sync failure - some songs were legacy, some were purchased via the PC, some on the old iPod.
The Mac shows all the songs correctly and none show iCloud status -all have been downloaded, but the downloaded songs that were previously showing up as iCloud based aren't syncing to the iPod.
Is there any way to force all music being seen by my iPod as iCloud to download to so I can listen to them offline? Is there a way to force the sync from iTunes?

The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.

I am trying to update the apps in my MacBook Air but even though I am signed in with my apple ID an email of a person I don't know appears in the Apple ID tab and I can't change it

I am trying to update the apps in my computer, but even though I am signed in with my Apple ID in the App Store, the tab where I am supposed to enter my Apple ID to to update it, someone else's email apprear. What do I do?

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

I need to save an online file to my ipad and then email it as an attachment from my school email? It is my college gmail account and I can't add it to my mail app.

I need to save an online file to my ipad and then email it as an attachment from my school email? It is my college gmail account and I can't add it to my mail app. This was an assignment for class to make sure we could use the BB email system.

You can use your gmail account within the native Mail app using IMAP
Make sure you've enabled IMAP in your main Gmail settings
Open the Settings app on your device
Tap Mail, Contacts, Calendars
Tap Add Account...
Tap Gmail
Enter your account information, being sure to use your full Gmail address, including '@gmail.com'
Tap Next
Tap Save

I can,t get to my email account.I have in the past, but now I can not.

When I first downloaded Firefox, I thought it was great, fassssst.It still is. But now I can not get into my Gmail account, I could at ,first but not now. Whats up with this?

Can you log in to other Google services, or none of them?
https://accounts.google.com/ServiceLogin
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove your google.com cookies (save any pending work first, if applicable) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

MAC Mail: I have 2 accounts set up. I used to be able to add attachments to both accounts, but now I can only attach using 1 of the accounts. The other one doesn't work.

MAC Mail: I have 2 accounts set up. I used to be able to add attachments to both accounts, but now I can only attach using 1 of the accounts. The other one doesn't work.

Try unmounting the volume on your iMac using Disk Utility. Then mount it again. You may need to reboot the laptop or relaunch its Finder process (using the Force Quit window) after remounting the drive on your iMac. Remember that no process may be accessing any files on the drive you plan to unmount, or the unmount will fail. Unmounting and remounting an external drive on my iMac made it become visible on my MacBook Pro after it had disappeared.

I deleted my old Email account because I wanted to create a new one, and I did. However, when ever I send an Email from the Mail app on my laptop it says the Email was sent from my old Email and I just can not get rid of it.

I deleted my old Email and only used my new Email to set up the Mail app on my laptop. And the old Email is completely dead, hotmail.com says the Email no longer excists when I try to sign back in to it however my Emails remain saying 'Sent from Jordan [*old Email*].
I can't find a solution!!

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I have just updated to Yosemite, but now I can't get the custom shortkeys to work. In Mavericks I had no problem whatsoever, but now even after googeling and restart no solution. Does anyone have the problem? All the other shortcuts work!

I have just updated to Yosemite, but now I can't get the custom short-keys to work.
In Mavericks I had no problem whatsoever, but now even after googeling and restart no solution.
Does anyone have the problem? All the other shortcuts work!

Hi Thomas,
I can confirm the problem you are hitting. The XML test trace does not get recognized at all, and it defaults to Eclipse's basic Open File behaviour. I am not sure if it's because the format definition is missing, or if it's because something prevents the trace type from being recognized. I will open a bug about it.
Thanks for identifying this issue!
In the meantime, if you'd like to experiment with XML analyses, you can also take a look at the example at https://github.com/tracecompass/xml-analysis-example .
Cheers,
Alex

My usual iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc..

My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.

Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy

I have three email accounts and want to know how to change the display order.

I have three email accounts and want to know how to change the display order.

Install this add on.
https://addons.mozilla.org/en-US/thunderbird/addon/manually-sort-folders/?src=search

I had the "WhatsApp" hack on my email, changed all my passwords (gmail, apple ID, etc.) but now I can't send messages through my mail app on my laptop even though it's signed in to my gmail account and is receiving messages.. How do I send msgs again

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