I had this problem with the folder with the question mark in it

hello guys, so i had this problem with the folder with the question mark in it and now i just keep the options button pressed till it shows me the option to boot and so how can i get that solved and my mac can just boot normally and something else is that i press on system preferences and nothing happens it basicly does not exist so if you guys could help me it would be great
<Re-Titled By Host>

It sounds like either the system on your disk drive is corrupt or the disk drive died.
Assuming the information in your profile is correct then boot from the install DVD for you MBP. From there you should be able to run Disk Utility to check out the disk drive.

Similar Messages

My MacBook has a grey screen with a folder and a question mark in the middle what does this mean?

My MacBook has a grey screen with a folder and a question mark in the middle what does this mean?

It means a valid system cannot be found. You need to reinstall OS X.
If you have Snow Leopard:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
If you have Lion or later:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

White screen with a folder and a question mark in the Folder

Hi,
My daughter's Desktop Mac Pro won't reboot. On reboot, it shows a white screen with a folder and a question mark within, It just stays there and nothing happens. Is this a problem with a dead hard drive, dead processor, faulty USB connection, problem with airport.? We need advise and help, please!
effie imperio

Hi, Anonymoustache, thanks for responding.
Yes, I think it is "a flashing question mark". If it is flashing, you think it is a hardware problem like a dead hard drive? I had a flashing question mark with my Power book G4 and Apple replaced a dead hard drive.
Thanks Hatter, I will convey your response to my daughter and see if it will help.
effie imperio

My IPOD menus suddenly appear in Japanese or Chinese and are impossible to understand for me who is european. Has somebody else had this problem? Please help? The song titles are still in the language they were entered though. /Jane

My IPOD menus suddenly appear in Japanese or Chinese and are impossible to understand for me who is european. Has somebody else had this problem? Please help? The song titles are still in the language they were entered though. /Jane

Fingers crossed, the following document might be of some assistance:
iPod: Changing the display language

I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please

Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton

White screen with flashing folder containing a question mark

I attempted to boot my MacBook and it is now only showing a white screen with a folder containing a question mark. I have only had the MacBook for less than 3 months. Help!!!!

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from its location.
(102241)

Apple Macbook 13.3" Laptop-Black 2008 2.4GHz Intel Core 2 Duo will not boot up and instead I get a grey screen with a folder and a question mark over it.

My Apple Macbook 13.3" Laptop-Black 2008 2.4GHz Intel Core 2 Duo will not boot up and instead I get a grey screen with a folder and a question mark over it. I've tried Option key, and Control S keys and it still will not boop up. Can anyone help?

If you are running Snow Leopard:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
If you are running Lion or later:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless.

Macbook Air - White/Grey Screen with a folder and a question mark

Out of the blue , my macbook air stopped starting up and strted to show me a white/grey screen with nothing but a folder and a question mark . After searching on the internet for solutions and trying to reset my PRAM setting , it still wouldn't boot up . I opened up disk utility and going through internet recovery , I ran the first aid verification on my MAC OS X Base System and it said that it found no problems . I can't restore or erase by the way and i really wouldn't erase my files as I have very important files on my mac . Moving on , I tried to reinstall OS X , but apperently it needs a disk to install OS x on and since none appear , I tried using an USB . After creating a partition and erasing everything on my USB , not happy about that , it wasn't big enough for the OS . So now I am basically stuck in the mac white screen Limbo .
Any sort of help would be fantastic and please do keep in mind that this is a macbook air and I do not have a place to put DVDs into . All I have read on different forum pages didn't help so i decided that it would be a good idea to create my very own thread . I am not very sure about the Mountain Lion version ,but I am not very sure that it matters .

Out of the blue , my macbook air stopped starting up and strted to show me a white/grey screen with nothing but a folder and a question mark . After searching on the internet for solutions and trying to reset my PRAM setting , it still wouldn't boot up . I opened up disk utility and going through internet recovery , I ran the first aid verification on my MAC OS X Base System and it said that it found no problems . I can't restore or erase by the way and i really wouldn't erase my files as I have very important files on my mac . Moving on , I tried to reinstall OS X , but apperently it needs a disk to install OS x on and since none appear , I tried using an USB . After creating a partition and erasing everything on my USB , not happy about that , it wasn't big enough for the OS . So now I am basically stuck in the mac white screen Limbo .
Any sort of help would be fantastic and please do keep in mind that this is a macbook air and I do not have a place to put DVDs into . All I have read on different forum pages didn't help so i decided that it would be a good idea to create my very own thread . I am not very sure about the Mountain Lion version ,but I am not very sure that it matters .

White screen with a folder and a question mark on the folder and its blink?

I was on my computer and it was basically frozen so I turned it offf manually. Then I tried to turn it back on and it it made the noise like it was turning on, but then there was a white screen. Then I turned it off again and it did the same thing exept that now it has a little blinking folder with a question mark in it. Then I turned it off again and it did the same thing as it didi the 1st time......HELP ME !!!
(oh now it just turned itself off)

You can try starting up while holding the 'Option' key down. This will hopefully present you with your drive to select from. If not, insert your Install DVD and restart with the 'C' key down. This is called booting to the DVD. When the topmenu appears, launch Disk Utility and then verify/repair both permissions and the drive itself.
If the drive does not appear in Disk Utility ...you may have one of the faulty Seagate drives. If you are still within you standard 1 year warranty (or have Applecare) then that drive will be replaced.
Do you have things backed up?

When I get phone calls I can barely hear. Has anyone had this problem? I turned up the volume.

I have a friend who bought the IPhone 6 and can barely her the person on the other end when they call. She turned the volume up. I can't think of what to do. Please help.

Megster007,
Let's boost the audio on your phone. When did this issue begin? Have you powered off your phone and then on? Do you have a case on your phone?
EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Has anybody had this problem and if so what the fix natd problem failed to write packet back (No route to host)

this problem is eating my sys log up, all my services seem to be working it would seem that this problem has happened to others i have seen no real
good answers to the question it would seem like a configuration problem here are the services i am running
address book
afp
dhcp
dns
firewall
ical
ichat
nat
open directory
print
push notification
smb
web
software just installed and the system was just setup as a gate way
net config :
Automatic:
Active Location:          Yes
Services:
Ethernet 1:
Type:          Ethernet
BSD Device Name:          en0
Hardware (MAC) Address:          00:17:f2:02:75:22
IPv4:
Addresses:          173.11.2*0.***
Configuration Method:          Manual
Router:          173.11.210.210
Subnet Masks:          255.255.255.252
IPv6:
Configuration Method:          Automatic
DNS:
Server Addresses:          68.87.**.98, 68.**.69.**
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
Ethernet 2:
Type:          Ethernet
BSD Device Name:          en1
Hardware (MAC) Address:          00:17:f2:02:75:23
IPv4:
Addresses:          192.168.1.1
Configuration Method:          Manual
Subnet Masks:          255.255.255.0
IPv6:
Configuration Method:          Automatic
DNS:
Server Addresses:          192.168.1.1
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
AirPort:
Type:          IEEE80211
BSD Device Name:          en2
Hardware (MAC) Address:          00:17:f2:96:76:60
IPv4:
Configuration Method:          DHCP
IPv6:
Configuration Method:          Automatic
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
IEEE80211:
Join Mode:          Automatic
PowerEnabled:          0
PreferredNetworks:
SecurityType:          WPA2 Personal
SSID_STR:          Airport Extreme
Unique Network ID:          F3922B59-58B2-4E25-8BFA-8924012125FD
Unique Password ID:          A2F3E2B9-DE2F-4B1F-960E-9F740F30F392
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
Bluetooth DUN:
Type:          PPP
IPv4:
Configuration Method:          PPP
IPv6:
Configuration Method:          Automatic
Proxies:
FTP Passive Mode:          Yes
PPP:
ACSP Enabled:          No
Display Terminal Window:          No
Redial Count:          1
Redial Enabled:          Yes
Redial Interval:          5
Use Terminal Script:          No
Dial on Demand:          No
Disconnect on Fast User Switch:          Yes
Disconnect on Idle:          Yes
Disconnect on Idle Timer:          600
Disconnect on Logout:          Yes
Disconnect on Sleep:          Yes
Idle Reminder:          No
Idle Reminder Time:          1800
IPCP Compression VJ:          Yes
LCP Echo Enabled:          No
LCP Echo Failure:          4
LCP Echo Interval:          10
Log File:          /var/log/ppp.log
Verbose Logging:          No
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
FireWire:
Type:          FireWire
BSD Device Name:          fw0
Hardware (MAC) Address:          00:16:cb:ff:fe:6e:28:18
IPv4:
Configuration Method:          DHCP
IPv6:
Configuration Method:          Automatic
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
syslog:
Jul 4 17:18:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:18:54 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:19:25: --- last message repeated 5 times ---
Jul 4 17:19:25 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:19:30 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:20:01: --- last message repeated 5 times ---
Jul 4 17:20:01 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:20:06 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:20:38: --- last message repeated 5 times ---
Jul 4 17:20:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:20:52 extremenet com.apple.wikid.mailinglists[41461]: mail:status = "list-updated"
Jul 4 17:20:54 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:21:25: --- last message repeated 5 times ---
Jul 4 17:21:25 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:21:30 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:22:01: --- last message repeated 5 times ---
Jul 4 17:22:01 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:22:06 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:22:37: --- last message repeated 5 times ---
Jul 4 17:22:37 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:22:42 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:23:12: --- last message repeated 5 times ---
Jul 4 17:23:13 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:23:18 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:23:49: --- last message repeated 5 times ---
Jul 4 17:23:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:23:54 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:24:25: --- last message repeated 5 times ---
Jul 4 17:24:25 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:24:30 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:25:01: --- last message repeated 5 times ---
Jul 4 17:25:01 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:25:06 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:25:38: --- last message repeated 5 times ---
Jul 4 17:25:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:25:54 extremenet natd[38056]: failed to write packet back (Host is down)

See "error -3259" here.

When i send an imessage to another person with imessage, my husband also receives the message, even though it was not sent to him. We have always been on the same itunes account and not had this problem, however, when i added the ipad, this started.

When I send an imessage on my ipad to someone, my husband also gets the message, even though he was not selected as a receipient. This just started when I got my ipad and sent a message for the first time. As a side note, my daughter received an itouch and both my husband and i were getting all messages she sent, no matter which one of us they were sent to. I turned her imessage off. We have all of our devices under the same itunes account so that we can share all music and apps. How can we get around this? I do not want him receiving all imessages that I send, this will get very annoying to him.

You can have a separate AppleID only for iMessage and keep using the other one for iTunes.
Just change the AppleID used for iMessage in Settings > Messages > Receive At

HT1766 I purchased an Iphone 4 approximately 2 months ago and the touch screen is not responding and is not letting me type etc. Has anyone else had this problem? I have restarted the phone and it didn't help. :-(

I am having issues with my iphone 4 touch screen, I can't do anything with it. I even have a hard time sliding the bar accross to accept calls. Has anyone else experienced this? I only have the phone 2 months.

I've not experienced this. But I do appreciate your asking.
Did you want help with your technical issue? If so, why don't you ask. Also state what troubleshooting steps you've taken.

My screen saver has become to large for the screen. i have had this problem before and just reset the ipad. This time it hasnt worked

i have a 3yr old ipad. it is ios8. the newest operating system. my problem is the screen saver will not downsize. it is to big for the screen. i have used my fingers to pinch the screen smaller but it douesnt work. in the past if i shut it off and press the bottom centre button it resets the ipad. that isnt working now.

I just did that and everything looked ok. I do notice however when I open up my calendar off to the left hand side where all the calendars are listed there is a triangle with a exclamation mark in the middle of it. When I clicked on it a window, just like the one that has been popping up, opens and it gives the same message. "server resoponded with an error" and it lists a various event and gives the choice to go offline, or revert to server. I have to choose go offline in order to get the window to close. Any idea what is happening?

I bought the USB Superdrive for my iMac it will not accept the dvd. Has anyone had this problem?

The USB Superdrive will not accept the dvd. I have it connected to my IMac (2013). Has anyone had this problem? What works with the IMac?

Try resetting your login keychain in keychain access. sounds like a keychain issue to me

HT201321 im having inconsistent internet connection on my macbook pro. But my other computers doesn't had this problem.do you guys had the same problem? after turning the wifi on and off, i'll have the connection again

Im having inconsistent internet connection with my macbookpro 13 inch. But if I turn off my wifi and turnit on again, it will come back again. Anyone had this problem?

Sig,
Thanks for the advice. I finally tried a solution after doing nothing. LoL. What I did do was change the channel the router was on from 9 to 7. I think I've done something like this in the past when I had slow internet and that worked out well too. I thought that would help and so far so good. Not an interruption so far but we shall see. To the guy or girl who expressed that they had the same problem as me I would try changing the channel of your router like I did. I will monitor the situation and see if it totally solved my problem or not and keep this thread updated. Thanks people

I had this problem with the folder with the question mark in it

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