I had to cancel a payment that kept coming out my bank, I had no idea what it was for as it was monthly and I never signed up to anything, now my Apple ID is disabled, how can I unlock this?

I had to cancel a payment that kept coming out my bank, I had no idea what it was for as it was monthly and I never signed up to anything, now my Apple ID is disabled, how can I unlock this?

If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
For the auto-renewing subscription, there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

Similar Messages

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    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
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    In the last four months i have attempted to update my billing info, it says my billing information does not match despite verifying it several times with the bank. I walked into an Apple store hoping they would be able to magically fix it, but they were unsuccessful at it as well. I was asked to call into and speak to someone in support but they just ended up sending me to a website so that i would have to explain my situation again. I need help fixing this please!

    What did itunes support tell you?
    If you did everything it says then you contacted them.
    From the article you linked:
    If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

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