I had to cancel my credit card that is registered to my iTunes account, I have a new activated working credit card that I'm trying to apply to the account. When I do it tells me my card is invalid. So now I can't even download free games. Help!!
Basically, the credit card that I registered my iTunes account with, I cancelled the card, now I'm trying to enter my new card but it keeps saying it's invalid. I purchased with this card today. The card is fine. I entered the numbers correctly several time. It won't let me download anything even free things until this is fixed, but I don't know how to. Please help.
If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?
Similar Messages
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I used a 25 dollar gift card on my account and I spent it all and now I can't even download free apps is there a way to fix this?
Did you enter a credit card when you created your Apple ID? If you created the ID and never entered a credit card, but used a gift card from the start, you probably didn't create the account correctly. The bottom line is that you have to enter a credit card now. You don't have to use it, but I'm assuming that's why you can't download free apps. You still need to enter the credit card because you didn't creat your Apple ID the correct way for not using a credit card.
Create iTunes Store account without credit card - Support - Apple -
HT1420 no credit card so can not even download free software
if one does not have credit card then one can not even download free software
Just like me not be able to use it then it because USELESS
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I need help I changed my credit card information to a card that active, now I can't even get a free app, it's telling my that I need to verify my information before I can make a purchase.... What's going on and how do I fix it??
HOW?? That's the million dollar question
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How do I remove all billing details? I cannot download free apps without being taken to billing info, then it says its declined! I'm sooooo annoyed been trying for hours..
For an account setup with a credit card, you need a valid payment method even for free apps.
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
However, you will still have to use the original account to update apps purchased with the original account. -
My nieces wre playing with my phone and downloaded a bunch of music and now I can't even download free apps or remove my credit card and when I go to payment options where you would remove a credit card it won't give me the option none to select to where I could remove my card
<E-mail Edited by Host>Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History -
Is credit card needed for updating/downloading free games?
I finally somehow made a apple ID on games center, then I tried to download a free game. But when I click instal it said that this apple ID is first time using in iTunes (or something like that) and that I need to review my account. When I click review It asked me for a lot informations but one of them were credit card number. And I don't own a credit card, so now I can't update/download apps/games?
Here is the group of options if you access the account through iTunes on a computer. "None" appears to be a valid option:
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I need to use up all my credits in ITunes but only have $.25. How do I do this as nothing is worth $.25? The reason I need to do this is to change my country for purchases on my Credit Card that is not a US credit card
Click here and ask the iTunes Store staff to zero your account balance.
(114902) -
When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. Why is this happening and how do I get my AMEX card off of the IPAD and IPOD?
She is making in app purchases. Probably not knowing what that means to your monthly credit card bill. Use the Settings app to enable restrictions and turn on restrictions for iTunes, App Store and in app purchases, mabe some others too. The restrictions will be set with a passcode to prevent your daughter from changing them.
Settings > General > Restrictions -
Dear iTunes support,
I have a question, why itunes store charge me afterI download free game for my kid. Game it's said FREE Game. then my daughter 4 years old played the day after that I got email from itune store charge on my credit card. It was happen 4 times already and cause alot of money too. I will not pay all this bills. I'm so upset why Apple let it happen to customer, that is look like all game sneaky to get money from people especially my daughter 4 years old she can't read you will charge money on that game?, I'm a mother who download Free Game and I didn't play attention while she playing. So the receipt I want refund money back from your company.
receipt no.173020047946 amount $72.95 date 06/19/11
receipt no.124018257710 amount $58.94 date 04/25/11
totall I want my refund back is $131.89
That two bills I need my money back to my credit card.
Thank you.You are NOT addressing Apple here at all.
We are all itunes users like you.
There is no phone number to call.
You let your daughter play with your iphone and continue to buy and you think it is somehow Apples fault?
You can set the restrictions that will stop anyone from making these purchases. You have obviously failed to do this. This is your fault. Not Apples. -
I'm trying to purchase an album and I have about $10 in my account. The album doesn't cost that much, but yet it is saying I have an insufficient remaining store credit. What do I do?
Do you have enough for the album and taxes?
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I cant create account because i dont have credit card but I have ipod touch and I need it to download free games and other stuff.Is there any option i can write i dont have any credit card?
Sorry abaot my englishHi...
Click None in the Payment Information window.
Instructions for either using your iPhone or a computer > Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
i m using iphone 3g, dont have any credit card, want to download free games and software from itunes, how
See below.
http://support.apple.com/kb/HT2534 -
I use to download free games but now it is asking for my credit card information why?
I use to download free games but now it is asking for my credit card information why?
You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later. -
I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??
This is the only way I now how to create an account without credit card info
http://support.apple.com/kb/HT2534?viewlocale=en_AU
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