I had to change computers. Why doesn't apple automatically transfer my music and movies?
I had to change computers. I can't get Apple to transfer my music and movies. Why isn't there some simple way to do this?
There are various methods to copy your content between computers : http://support.apple.com/kb/HT4527
Also assuming that you are in France then you should be able to re-download purchased music : http://support.apple.com/kb/HT2519 - films are a one-time only download
Similar Messages
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Hi Just had a new laptop - windows 7, and need to transfer all my music and apps from my old one. HOw do I do it easily?
Type "move itunes library" into the Google search bar.
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Why doesn't apple tv have a browser?
Why doesn't apple tv have a browser and what's stopping apple from creating one we can download easily?
Nobody here will have any information about that here since the community is only made up of users like you or I. Anything else is mere speculation and speculation is not permitted here under the Terms of Use for these communities.
If you believe that Apple's product may be enhanced in anyway you can leave feedback here. -
I had to change computers. Now when I plug in my iPod I get the message. My iPod is synched with another itunes library. How do I find and synch with my original.
You need to Copy the iTunes from the Other computer or its Backup, to your New computer.
Also, See here for...
Download Past Purchases
http://support.apple.com/kb/HT2519 -
severa years ago I purchased online Adobe Creative Suite, I recently had to change computers, and lost the program, when i attempted to restore from a cd i received a notice that my serial number was incorrect??? I paid a lot of money for this program I want this corrected.@
Hi gutturnio,
Kindly provide the below mentioned details in a "Private Message" so that we can assist you appropriately.
Product your are trying to install:
OS version:
Order #:
Serial #:
Email Id on which you have registered the serial number:
There could also be an issue with the compatibility of the software and operating system you are using.
Kindly check system requirements:
CS 6: System requirements | Adobe Creative Suite 6
System requirements | Photoshop
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Thanks,
Atul Saini -
Why doesn't Apple list the changes in iPhone updates?
Why doesn't Apple list the changes included with each iteration of iPhone updates? They always post a detailed list of changes for all other major software updates. I wonder why the same is not true for the iPhone, leaving us all guessing and wondering...
Just to add, Ansuz82 pointed out, Apple's track record is that they don't really ever give full published details about what their updates include in any of their products really. If the iPhone is your first product by Apple you may not be aware of this. To them, saying Bug Fixes is enough. If they publicly add more info, it means they really wanted to get that point out. eg: the 1.1.1 mainly just talked about iTunes WiFi store. 1.1.2 mainly talked about the Tiff exploit fixed and keyboard updates for languages. However, with all, a lot more does get changed than just the key points mentioned. And by a lot, I don't mean a lot that you will see. Have to remember, they are still ironing out the OS for the iPhone. A lot of changes to them is just cleaning up and fixing known bugs that many of us as users may not even know exisit (though we see the outcome of them when apps colide and crash each other).
Message was edited by: DaVBMan -
Maintaining Macs--Why doesn't Apple tell you more?
This is not a problem that I need to solve but just something I've been wondering about. Why doesn't Apple tell people the routines they need to use to maintain their Macs?
If you do a search on "maintenance" in Support the fourth item is Mac Maintenance Quick Assist:
http://docs.info.apple.com/article.html?artnum=303602
The things they tell you to do are:
1) Keep Things Up to Date; 2) Put Your Files Away; 3) Name Your Files; 4) Prune Through Your Files; 5) Back Up Your Files; 6) Check for Viruses; 7) Clean the Outside
Where is anything about running the maintenance scripts, checking permissions, checking your preferences, updating the databases, cleaning caches, or anything else that software programs like Onyx, Cocktail, etc make their purpose? Why don't they mention getting a program like Disc Warrior and running it periodically?
The first item on their list is Keep Things Up to Date, meaning download system and application updates. Well after looking at these forums for a while I would have to say that is the worst thing you could do, as so many posts start, " Help! I updated my software and now things don't work...." Even if you look at this article about updating your software...
http://docs.info.apple.com/article.html?artnum=106704
...nowhere does it mention repairing your permissions! Yet everywhere on this forum that is mentioned as one of the first things to do...unfortunately AFTER people are crazy with problems.
I don't get it. Even in the manuals that come with the computers none of this stuff is mentioned (last time I looked) except in the troubleshooting section. Would you buy a car where the owner's manual had "change the oil regularly" listed in a section on what to do after you've blown your engine?
Granted, a lot of people on this forum know all these things and do them regularly, but I have several friends with Macs who never do any regular maintenance because they've never been told to. One just called me last week because his iMac auto-updated and he had all sorts of problems.
So why is this? Why isn't basic Mac maintenance explained to people better? Going back to the car analogy, people have been taught they have to give their cars tune-ups or face an eventual breakdown. Why not with Macs?
I have been using Macs for years and enjoy looking into this geeky stuff. And I rarely have any serious problems. I would think it has a lot to do with the fact that I don't automatically update without checking MacFixit first and seeing what problems people are having and running a few simple maintenance routines periodically, plus backing up for good measure. Why isn't Apple more upfront with people about maintaining their Macs? Am I off-base here?
ibook G3, imac G5 Mac OS X (10.4.9)I'll provide you with several references you will find interesting reading:
http://www.macfixit.com/article.php?story=20060413075624652
http://www.macworld.com/2006/08/secrets/repairpermissions/index.php
http://www.macworld.com/2006/03/secrets/tcopermissions/index.php
http://www.atomicbird.com/node/view/29
The document to which you referred is an old one that dates back a ways when permissions repairs were often still needed because many installers improperly changed permissions or caused permissions to change through other improper operations. In reality the only thing permissions repair affects are the permissions on OS X installed software for which there are receipts in the /Library/Receipts/ folder and third-party software that install a receipt that includes information on resetting permissions for that software. The vast majority of third-party applications provide no such information and repairing permissions has no impact on them.
As for maintenance scripts they are now supposed to be run automatically regardless of whether the computer is turned on in the early AM, but this is an implementation with Tiger because Tiger introduced a new method of task launching. It's not 100 percent effective but it's better than it was. However, it's an easy problem to solve because there are some excellent utilities that solve the problem: Macaroni, Anacron, and Pseudo Anacron - VersionTracker or MacUpdate. I use Macaroni on all my Macs.
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.0 is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.2 is Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. The current version, 1.5.1, is Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.
OS X automatically defrags files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. PsynchX 2.1.1 and RsyncX 2.1 (Freeware)
6. Carbon Copy Cloner (Freeware - 3.0 is a Universal Binary)
7. SuperDuper! (Commercial)
The following utilities can also be used for backup, but cannot create bootable clones:
1. Backup (requires a .Mac account with Apple both to get the software and to use it.)
2. Toast
3. Impression
4. arRSync
Apple's Backup is a full backup tool capable of also backing up across multiple media such as CD/DVD. However, it cannot create bootable backups. It is primarily an "archiving" utility as are the other two.
Impression and Toast are disk image based backups, only. Particularly useful if you need to backup to CD/DVD across multiple media.
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at www.versiontracker.com and www.macupdate.com.
I know that Joe Average has no clue, but it's not Apple's responsibility to provide Joe Average with clues on how to use a computer. No more than it's not GM's responsibility to teach you how be an automotive mechanic or how to drive. Some things you have to take responsibility for yourself. It's just that Joe Average is too lazy to read the User Guide, buy a book, or in any other way learn about computers before buying one.
As you can tell I am somewhat heavy handed about personal responsibility. Computers are essentially toys that aren't dangerous, but the person playing with them is. What really scares the crap out of me is that same Joe Average has a driver's license and may be old enough to drink liquor. When it comes to driving or drinking and driving Joe Average is no more competent. -
Why doesn't Apple have a insurance program to cover stolen devices
Why doesn't Apple have a insurance program to cover stolen devices?
As a apple customer I feel that is very important that we are offered some type of insurance plan to cover our devices if it is stolen besides the AppleCare which is offered that only cover software issues. We as consumers spending hundreds to thousands of dollars on our devices and if it is stolen we are not compensated for it at all which I think is totally unfair. We the consumer put our lives and in some cases our life savings into our devices and this should be taking into consideration By implementing a insurance plan which allows consumers to choose the type of coverage plans allows the customer to feel more secure with there purchase.Donald Morgan wrote:
(99%) of Insurance Companies cover stolen Computers in there Homeowners Policys. I suggest you check with your Insurance Provider. Problem Solved.
Well... Usually the deductible is high enough to make it barely worth the claim. Once you claim you may also find your insurance rates go up for several years. The rule of thumb is don't claim unless you're talking at least $1000. In that regard it could be useful if somebody offered separate insurance, though I suspect one might wonder why one was paying $50 or whatever per year for insurance on a single item versus just paying a bit more for a lower deductible on the homeowner's that would cover a host of items.
Qbangz: I have almost always had renter's insurance or the equivalent, even when I stayed in a dorm at college. If somebody decides not to have it then that's a personal choice, but it is available. -
HT202447 Why doesn't Apple patch Leopard, 10.5, other than to say "disable Java"?
Why doesn't Apple discuss what it is going to do with 10.5 (Leopard) other than to say "disable Java?" Why doesnt Apple support its product, i.e., computers running 10.5 still COVERED UNDER APPLE CARE? Why must we disable Java and wait (and pay) for a Leoparad to Snow Leopard upgrade disk to arrive by SnailMail? Apple support your products especially when we own over $15,000 of your products. I used to be your biggest fan, suggesting to everyone who would listen that they should "switch over." Why are you ignoring us, still covered by Apple Care????????????
Message was edited by: Butterfly350Butterfly350 wrote:
.. Why are you ignoring us, still covered by Apple Care????????????
If you provided Feedback as a brody suggested, it appears they listened:
Flashback Removal Security Update
and
Leopard Security Update 2012-003 -
I had to change my email for my apple acct on my iPhone e 4. When I go add an app or update an app the old apple email comes up. I can't delete an apple store app. So how do I refresh the apple store app?
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
Why doesn't apple allow Adobe Flash Player to be downloaded ?
Why doesn't apple support and allow downloading of Adobe Flash Player?
Because there is no version available from Adobe that works on any iOS device.
Stedman -
Why doesn't apple tv appear when playing video in safari?
Hi Guys:
I just bought an apple tv. I am able to use the mirroring function with no problem, and I can see the apple tv in the "Airplay" menu.
But When i play a video in safari(mirroring turned off), I can not see my apple TV in the "AirPlay" menu.
So my question is : why doesn't apple tv appear when playing video in safari?
Does the same thing happen to you guys??
btw, I just dont want to mirroring when play a video in safari, that's why i'm asking this question
Any help is appreciated!
Thanks!Experiencing the same issue. Everything used to just work. I'm up to date on *everything* and it's all apple devices (airport extreme, appletv, 2 macbook pro lion, iphone4s, ipad).
My gut says it's the AppleTV since it happens from both laptops that have itunes.
Let me know if you find a fix. -
On the iPhone, when the server rejects the email address and it sits in the outbox, why doesn't it automatically resend when the server is fixed?
Hi Razmee,
Thanks for your response.
The mail server worked when I originally set it up and continued to work for months afterwards.
What would make the outgoing mail server not be set up correctly after all that time?
Thanks again. -
Why doesn't apple have a file of events that ties to the iCal program and the Address book file? By having that relationship it seems that you could call up all of the events tied to a customer while in the address book or likewise call up all of the events tied to a contact that was in the iCal program as a scheduled meeting. Even in the to do's you could easily look back at the events tied to an individual so as to bring yourself up to speed with what you were doing with the individual in mind.
I definitely understand your concern and I apologize for all the frustration. Verizon Wireless has a strong customer commitment to delivering the best from our service and staff. I am disappointed to hear the service you received did not reflect this commitment.
I definitely want to help get to the bottom of this and further assist you. Please reply to my direct message so I can access your account and further assist. I am sure we can get this resolved.
JohnB_VZW
Follow us on Twitter @VZWSupport -
I moved country and I can't install/purchase new apps, or update my apps.. it's telling me to switch back to british in my appstore.. How do I do that?.. Why doesn't apple fix this issue....?
Hi godavina,
Need a little more info here. You are trying to switch back into the British store? Are you living there now? If not, can you tell us where you are and what you are trying to do?
Thanks,
GB
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