I had to change my apple ID and password. When I want to update my aps. on my I phone 4S I get a box that says I need to sign in to I tunes. It has my old apple ID and I can't find any way on my phone to change the address it has in the box. Help!!
Because of a nasty virus on my computer I had to change my apple ID and password. When I went to update my apps. on my I phone 4s the box said I need to sign in to I tunes. The ID it had in the box was my old apple ID and I can't remember the password. I can't find any where in my phone settings that will let me change my I tunes ID although I have a new apple ID and password that I used to get on this site but I can't change it on my phone. Please help.
Thanks
ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett
Similar Messages
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I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
First I have Mac OSX 10.6.8
I photo 8.1.2
All of a sudden when I attempt to download a photo from Iphoto to an email attachment or to facebook, I get a message that says I need to :
"open Iphoto 5 or later to see photos from your Iphoto library in this list" it shows in light grey.
AS I mentioned above, I have 8.1.2 and my photos are all available when I go to the photo app.
I read to delete iphoto from the library which i did but that didn't help and maybe was a mistake? And if it was how do I fix that?
I have searched the web to no resolve. I also see that I do not have the latest version of iphoto but when I check for updates it says there are none available.
What happened and how can I fix it! HELP!
I'm not very computer savvy so I appreciate simple instructions.
Thank you!1. Try reinstall iLIfe 09 from your install disk
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
If that fails, then you're reinstalling the OS. -
It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
ThanksPersonally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version. -
I restored windows 7 and this has a built in web cam i can't find any files or set up on it
i restored windows 7 cause my windows up date wasn't working and it has a built in web cam i can't find any files it worked before the restore what do i need to do to get this back up and running i need it
You need to visit the website of the manufacturer to download and install the webcam driver and related application software.
S.Sengupta, Windows Entertainment and Connected Home MVP -
After updates to Pages and several other applications I received an update to Mavericks 10.9, all of which were downloaded and uploaded to my MacBook Pro. After the uploads I created a document in Pages which I saved to my folder. Now when I try to open it I get a message that says I need the latest version of Pages to open this document. What do I need to do to reload the last update to Pages so I can open my document?
In both cases you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Judging from sterling r's response Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Pages '09 should still be in your Applications/iWork folder.
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
I'm trying to import a playlist that iTunes says is 10.09gb onto my iPhone that iTunes says has 11.85gb free but then on step 5/5 of the sync i get a dialogue that says I need another 8.61gb? Any suggestions?
said article below....
HT1747: iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
Learn about iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier -
Pretty much like it says up top.
I have a 27" imac that was running 10.6. Now that I upgraded to 10.7, it thinks it's a 24" for some reason and the resolution differential is making my mouse track annoying slow while inside programs. (But not on the desktop, oddly.)
I can't find ANY way to correct this thing's assumptions about how big it is. Can someone help me convince my computer it's not that small?Reset the NVRAM/PRAM, and recheck the Display preference pane:
http://support.apple.com/kb/HT1379 -
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I have a OS X 10.4.11 and my new iphone 4 will not sync with it. I get a message that says i need a 10.5 or higher. what can I do?
Hi
I have exactly the same problem.
My computer seems to match the Leopard 10.5 system requirements as follows:
Hardware Overview:
Machine Name: iMac G5
Machine Model: PowerMac8,2
CPU Type: PowerPC G5 (3.0)
Number Of CPUs: 1
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 512 MB
Bus Speed: 600 MHz
Boot ROM Version: 5.2.5f1
Serial Number:
What do I do next to upgrade the system from OS X 10.4.11?
Thanks
Theresa -
I Bought CS6 in October 2013, and then downed it ( je l'ai téléchargé ) in 2014, but, for personal reasons I only now try installing it. I can't manage to do it. I begin to do it, but I can't find any way to continute. Please, could you help me?
I have got Windows 8.1. There is a greyish icon indicating a file for CS.
N.D.Try downloading it again if you are using an older downloaded file.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
On my iPhone I see my friend's Apple ID when I want to update my Apps and can't seem to login with my own. What's wrong? How can I get rid off my friend's ID and login with my own when I want to update or download apps? I went to Itunes Store in Setting and checked if my ID was still there, and it is so I have no idea what's wrong.
lol_maker wrote:
Just used her MacBook to unlock my iPhone as I was away from home. So she backuped my phone and restored it to allow the unlock to work. That's all.
I'm still not clear about what you mean about unlocking your phone. Normally, "unlocking" means entering the password if the phone is locked, which you should be able to do from the phone itself. If you want more help with this, you really need to take the time to furnish all the relevant details.
I have a MacBook Pro, and yes when I connect my iPhone on it it shows up in the devices list.
When you do that & click on the iPhone in the list, then click on the "Apps" tab at the top, do you see the apps you can't update listed there? If you click on the "Store" menu item does it show near the bottom that you are logged in with your own Apple ID?
As wjosten said, it sounds like one way or another, the apps you cannot update were obtained using your friend's Apple ID. You need to delete them from your phone & try buying them again. If they were in fact paid for with your own Apple ID you won't have to pay again; otherwise you will. -
I need help from some Apple people. I have an iPod Touch and I wanted to load it up with some fresh music but I currently don't have a PC. I found an app that would allow me to connect to my 2TB network drive directly and I was able to transfer a bunch of music files to the iPod. Unfortunately, these new files do not show under the Music app and I can't seem to find any way to convince the iPod that they are music. I can play them through the file manager only. Android doesn't have this problem, any music I put on my phone is recognized as music and can be played through any of the music apps. Am I missing something or is Apple to inflexible to handle this?
You can't. The only way to get songs in the Music app is to sync from a computer or to download from iTunes.
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