I had to change my payment information on my apple account and now my purchase won't download and my payment information won't save in i tunes...what do I do? I have an ipad 2
I had to change my payment information on my apple account and now my purchase won't download and my payment information won't save in i tunes...what do I do? I have an ipad 2
What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version
Similar Messages
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I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
HT204053 I change my email address in my apple account and now the Icloud is not responding
I change the e-mail in my account and my Icloud is not responding.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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i would just like to know why when i bought a 69p app that it seems apple have taken 1.58 out of my bank account, the ipod has updated since i have had it but i was led to believe all the other free apps i downloaded were free, also that wifi was free so i cant see where the charge has come from, any advise would be very welcome, im a noob to apple merchandise.
Thanks
ElliotIt sounds like a cred hold was placed on your account for the free apps. See:
iTunes Store: About credit-card authorization holds
I would wait until you get the email receipt(s) for your purchases. If yu were charge more than you think then:
How to report an issue with Your iTunes Store purchase -
I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connection is fine Safari works and I can access all sites. I have an iPad 2. Any help on this will be greatly appreciate. iPad 2, iOS 8.3
This is an ongoing problem as you will see by searching the forum.
Out of curiosity, do you have 2 step verification enabled? It was recently extended to include iMessage & FaceTime & I'm wondering if it might be causing some of the issues that some users are experiencing. -
I have an iPod touch and an iPad on the same apple account. If I purchase the same album on both devices without syncing to my computer will I be charged twice?
Yes. You're supposed to move it to the second device from the computer and not redownload it from the iTunes Store.
(58060) -
I am trying to set up Icloud keychain, but it keeps sending the verification code to my land line (which I guess I entered back when I first got my MacBook). I have gone into my apple account and changed the # to my mobile phone, but it continued to send it to the land line. Probably is something simple, but I am not a techy!!
Hi,
As regardss to the iChat and iChat Sharing categorisation you have used.
In iChat 6 (lion) and Messages (Mountain Lion) the apps login to AIM and to Me.com
The Login to Me.com allows AIM to verify the password to the iCloud issued names (@me.com and @iCloud.com)
This "Dual" login also prevents the newer iCloud issued name from using this site
(it has extra Privacy settings that iChat can't access for your AIM and Aim valid Accounts)
Ignoring the @mac.com and MobileMe entries in the Add Account Screen in iChat and using the AIM one does not get around this issue.
AIM and @mac.com names still work in older versions of iChat.
The short answer is that iCloud issued Apple IDs do not work in iChat 5 or Earlier.
10:12 PM Friday; February 15, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My wife and I each have an Apple account, and we each have an iPad and iPhone. Is there any way for us to sync our calendars so that each of our appointments are on all devises?
This may not be exactly what you are looking for but my wife and I have a similar situation and all we do is invite each other to any calendar stuff we both need to know about. Another way you could do it is us a 3rd party calendaring that will duplicate all your entries on their server and your wife would do the same and setup a single account with that service that you both attach to your built in calendaring provided you give proper permissions. The one I would try is google calendaring which works well if you have a gmail account.
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Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
In order to change my apple ID and Password do I need to hook my iPod up to a computer? I have wifi in my house so can I just do it on my iPod?
ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett -
HT1918 How do I change my security questions in my Apple account?
How do I change my security questions in my Apple account?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID. How do I change it to ask for my apple id and password??? I am signed into the store and iCloud with my apple id. I am not signed into ITunes, the store on the ipad, or icloud under her name. WIERD???
There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
Joyce -
Hey everyone.
I have an iphone4 and an ipad2. I used to sync my phone with one computer and the ipad with another. but i used the same apple account.
Now the problem is that i lost the computer to which i was syncing the iphone. Is there a way that i can start to sync the iphone with the computer that i use for my ipad and not loose any data.
Please help!infinitya wrote:
Is there a way that i can start to sync the iphone with the computer that i use for my ipad and not loose any data.
No. Syncing with a different computer/library will wipe the content from the device and replace it with content from the new library.
All of the media should be in the iTunes library already, at least what was purchased from iTunes. -
I changed my email address on one of my old APPLE accounts and want to merge my accounts together so I can get all my songs!! My computer crashed and I'm tryng to change everything over to my mac via my ipod classic and just Transfer old files. It's ejecting my disc (ipod) so I figured I could just change my old Apple ID to be one with my new one.
how can I change my email address on my old Apple account?There is no way to merge two Apple IDs as all purchases made with each account are always tied to those accounts.
All you can do to each account is change the email address for each one but they can't have the same email address. -
I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc.
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