I had to disconnect Mozilla because it accessed over 1500 sites that I deleted; how can i install without this same problem?

I had to remove all Mozilla programs because each time I would access Mozilla, over 1500 sites would open and slow down my computer and I deleted these sites or thought I had deleted them but for some reason Mozilla would access them and open them creating a huge problem with shutting down Mozilla. I was enjoying Mozilla again till this recurring problem. Can someone provide guidance as to how I can resolve this matter and reinstall Mozilla without having 1500 sites open at once?

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
*http://kb.mozillazine.org/Multiple_profile_files_created

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I had iPhoto as part of iLife 11. I recently did an erase and install on my Macbook Air and without a CD drive I'm unable to reinstall. How can I install without having to repurchase all of the apps?

I had iPhoto as part of iLife 11. I recently did an erase and install on my Macbook Air and without a CD drive I'm unable to reinstall. How can I install without having to repurchase all of the apps?

Do you have access to another Mac with a disk drive? If so you can do it in one of two ways:
1 - on the Mac with the optical drive launch Disk Utility and make a disk image of the iLife 11 disk. Connect the two Macs together and transfer the disk image to your MacBook Air. Mount the disk image and install from it. I have my iLife disks saved that way for quick and easy reinstall when necessary.
2 - connect the two Mac together so you can access the MBA from the Mac with the disk drive. Insert the iLife disk, and install from the second Mac to the MBA.

While on my bank website, I clicked the firefox box at the top (to agree to give annonymouse help) and my bank site was immediately locked. I have not been able since to access my bank site via firefox. How can I get it back??

''dupe of https://support.mozilla.org/en-US/questions/915124''
what do you need to know??

you've made a lit of plug ins. Are those the ones on my computer? do you think those have an affect on my access via firefox? why would my access "lock up" while I was on firefox? why can't I now access my bank site?

I need to run Java 6, not 7. Mozilla keeps wanting me to intstall plugin for 7. How can I get around this.

I need to run a program called Niagara. It will not run with Java 7 so I have uninstalled 7 and re-installed 6. Now, mozilla wants me to install a plugin in order to run the program. When I click install plugin, it takes me to the java site and wants me to download 7.

Do you get any Java error or security messages?
There has been a change in the Java security settings, see:
*http://kb.mozillazine.org/Java#Java_security_prompts
*"What should I do when I see a security prompt from Java?": http://www.java.com/en/download/help/appsecuritydialogs.xml
If you visit a website regularly then a possible workaround is to add the URL to the Java Exceptions Site List, see:
*"Why are Java applications blocked by your security settings?": http://www.java.com/en/download/help/java_blocked.xml
*"How can I configure the Exception Site List?": http://www.java.com/en/download/faq/exception_sitelist.xml

I downloaded, installed and uninstalled firefox 24 yesterday but it had a search engine which I don't want, how can I download without this search engine.

How can I download firefox without the search engine it automatically takes me to when I open a new tab.?

its not search engine change homepage you like
et a single website as your home page
If you like to keep things simple, here’s how to set your home page in three easy steps.
Open the website you want to set as your home page. If you want a blank home page, open a new tab.
Click the icon to the left of the web address, drag it to the Home button, and release.
Home page Win1
Click Yes to set this as your home page.
Try it out: Click the Home button and your new home page will load in the current tab. It doesn’t get much easier than that!
Set more than one website as your home page
This is the way to have one-click access to all of your favorite websites. For example, you can set the Firefox home button to open your email, favorite news site, and Facebook all at once.
Open a new window and load the first web site you want in your home page.
Click the new tab button and open the next web site. Repeat this step until you've opened all the desired sites in new tabs.
At the top of the Firefox window, click on the Firefox button and then select Options
Select the General panel.
Click Use Current Pages.
Home page Win2
Click OK to close the Options window
Try it out: Close all of your tabs and then click the Home button. Watch all of your chosen pages open up in tabs. Do it again! You know you want to.
Note: Setting too many pages as your home page can make Firefox take long to start up.
Restore the default home page
If you want to delete your home page customizations, this is the way to do it.
At the top of the Firefox window, click on the Firefox button and then select Options
Select the General panel.
In the Startup box, click Restore to Default.
Home page Win3
Click OK to close the Options window
Set what pages open when Firefox starts
This is a great feature you can use in addition to the home page settings. To save time, you can have Firefox open the pages you were visiting the last time you used it so you can continue where you left off.
At the top of the Firefox window, click on the Firefox button and then select Options
Select the General panel.
In the Startup box, click the dropdown menu next to "When Firefox starts:" and select what Firefox should display when it starts up.
Show my home page - Displays the home page(s).
Show a blank page - Displays a blank page. This loads quickly since you don't have to wait for lots of tabs to load.
Show my windows and tabs from last time - Opens the pages you were visiting the last time you used Firefox so you can continue where you left off. For more information, see Restore previous session - Configure when Firefox shows your most recent tabs and windows.
Click OK to close the Options window .
Try it out: If you really want to get fancy, you can set a group of web sites as your home page and set Firefox to open the pages you were visiting the last time you used it. That way, you can pick up your work where you left off and have one-click access to your favorite sites.
Tying it all together
Firefox is really flexible – "you" decide what works best. Keep it simple and set a single website as your home page or set up one-click access to your favorite web sites and save time by having Firefox pick up where you left off when it starts. What works best for you? Try and see!
Having problems?
We have answers:
If you keep getting the "Firefox has just updated" tab every time Firefox starts, see the article Firefox says it's just updated every time it starts - how to fix.
If your home page settings are not saved, see How to fix preferences that won't save.
Share this article: http://mzl.la/NdLLhT

On every page I have to zoom in again because the pitch is to small to read. How can I is change this? Thanks

I want to install the pitch of letters as a standard so that it is not necessary to zoom in every time when I start Firefox and every time again when I get a new page.

The Firefox [https://support.mozilla.com/en-US/kb/Page+Zoom Page Zoom] feature does a domain by domain level of saving the users preferred zoom level settings, there is no default Page Zoom level setting in Firefox, as with some other browsers.
Try the Default FullZoom Level extension: 
https://addons.mozilla.org/en-US/firefox/addon/6965
Or the NoSquint extension: 
https://addons.mozilla.org/en-US/firefox/addon/2592/

Getting as message that says"The folder "Desktop" could not be opened because you do not have sufficient access privileges". How can I get into this folder?

Getting as message that says"The folder "Desktop" could not be opened because you do not have sufficient access privileges". How can I get into this folder?

OPen your Users folder, Highlight the Desktop Folder, do a Get Info or CMD+i on it, see if it's locked or if you have Rights & Privileges at the bottom.

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

Thanks for your response.
I had tried COMMAND+ALT+R which led me to directly to INTERNET RECOVERY via wifi. After 1 hour or so it dropped me at the same point.
I've tried MIGRANT ASSISTANCE as well, it kept on LOOKING FOR OTHER COMPUTERS even though I clicked on TIME MACHINE BACK UP USING EXTERNAL HARD DRIVE
so what to do now?
P.S. Guys at MacStore were so careless to even listen to me when I asked them about retrieving back up :(
Please help

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

I recently uploaded 10.8, but I have a number of VALUABLE old files which I can no longer read because "power PC applications are no longer supported. How can I retrieve them?

I recently uploaded 10.8, but I have a number of VALUABLE old files which I can no longer read because "power PC applications are no longer supported. How can I retrieve them"?

Here is a post I assembled for another with a similar problem:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PPC software or Lion/Mt. Lion;
3. Upgrade to an Intel compatible versions of your software, or find alternatives that will open your data files;
3. Install Snow Leopard (with Rosetta) into Parallels:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

Does the iPod connect to other networks?
Do other device connect?
Did the iPod connect to this network before?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that.

I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

"Error: Could not complete your request because it is not a valid Photoshop document." How can I fix this on a mac?

I was working on a project and I closed it after saving and closed photoshop. Then later when I came to make another adjustment to my PSD I opened the file and it said "Could not complete your request because it is not a valid Photoshop document." How can I fix this? I didn't shut off my mac while saving it. Someone please help

Okay, I just talked to the person that originated the document.
When this usually happens to me, it's because I've done something stupid like saved a .jpeg as a .psd. So that's what I tried. I tried a few other extensions as well, so I thought that it was not an extension problem. Well, the originator told me it had originally been a TIFF, which was the ONE FILE EXTENSION I DIDN'T TRY. :\
Anyway, that fixed it. Usually this error indicates either a corrupt file or the wrong extension, just in case anyone ever digs this convo up later.

I get an Invalid Certificate notice when I try to access my https site for my printer. The serial number is the same as used by another certificate. In IE I was able to proceed to this address, but Firefox won't give me that option

I get an Invalid Certificate notice when I try to access my https site for my printer. The serial number is the same as used by another certificate. In IE I was able to proceed to this address, but Firefox won't give me that option

Hello,
Thanks for contacting Mozilla Support!
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

Hold down the Option key while you boot your Mac. Then, it should show you a selection of devices. Click your flash drive and it will boot from that.

I had to disconnect Mozilla because it accessed over 1500 sites that I deleted; how can i install without this same problem?

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