I had to do a restore on my PC, and therefore reinstall iTunes. Now that I have done so, my "other" space has increased to 6.50 GB for no reason, and I can no longer sync the same amount of music as previously. I have tried all the fixes I can find.
Everything used to fit. It was only after I removed the music to sync because this is considered a "new" library that the "Other" space appeared to this extent.
Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.
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I turned it off manual then restarted it only to get the beach ball of doom. I tried all the different reboots suggested in the manual without success. I'm not tech savvy so would appreciate very clear instructions if you have a suggestion that doesn't show up in Apple's as to how to get rid of the beach ball. Many thanks. Jude
Jude,
You can do a couple of things. The first thing I'd try is restarting in Safe Mode. To do that when you hear the startup tone hold down the Shift Key until you see a progress bar appear. Let it fully boot, while you're in Safe Mode open Disk Utility(Applications - Utilities - Disk Utility) and Repair Disk Permissions. While you're in Disk Utility also run Repair Disk. After completing the 2 DU actions then restart normally to test the machine. -
I can't send email in Thunderbird and I have tried all suggested fixes I can find!
I moved Thunderbird from my old MacBook Pro to a new MacBook Pro (I have done this before with no problems).
I updated Thunderbird on both laptops before I did this - to version 31.0
The new machine's running Mavericks 10.9.4
I started to notice intermittent problems with sending email - this seemed to free up when I opened up my BT email account (the account that 'feeds' Thunderbird) and then resent the email in Thunderbird.
This 'fix' has now stopped working and all I continually get when trying to send is the message:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
I checked with both Mozilla and BT forums/help pages, then went to Thunderbird>Tools>Account settings>Outgoing Server(SMTP)>Edit
I then changed the settings to those recommended by both BT and Mozilla:
Server Name: mail.btinternet.com
Port - 465
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I also tried many variations (including the original settings)
Server Name: mail.btinternet.com
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I tried deleting my password and then doing the above all again.
I tried turning the router off and back on and doing the above all again.
Nothing - apart from not being able to send email Thunderbird's working fine with incoming, I really think I've tried everything I can. Can I delete my prefs - will this help? Is there anything I've missed? I've wasted 4 hours and it feels like 4 days!
Any help would be greatly appreciated.Error message as above and below:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
BT won't deal with this - they redirect me to a 'partner' who want to charge to discuss the problem. Nice, eh! -
Hi
I changed over from windows 7 to windows 8 and now my previously bought songs will not play.Tried to follows all the intructions for authorising my computer but can't seem to make sense of them.The instructions don't seem to be for windows 8.Can somebody help?
Thank You
RobertHello Robert,
With the latest version of iTunes on Windows, the menu bars are hidden, and it sounds like yours need to be enabled before you can authorize your computer. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
You can find the full article here:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Once you have those turned on, you should be able to go to "Store>Authorize This Computer..." as outlined in this article:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
Thank you for using Apple Support Communities.
Best,
Sheila M. -
please help me i would like to download all my music and movie to a new laptop and have before but for some reason it will not import from another library now. thank you. Kimberly Simmons
please help me i would like to download all my music and movie to a new laptop and have before but for some reason it will not import from another library now. thank you. Kimberly Simmons
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I don't know what the developers are doing to Firefox recently, but it makes me want to switch to another browser. Please make it work like it always used too. There were never this kind of problems when you were "thinking" about and fully testing each update. -
has anyone had issues with syncing music? i can no longer sync any of my music that was already on my itunes to my phone for some reason???
Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.
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See:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
"load data class" -
My Nano is full and I can no longer sync more music. How do I delete duplicate songs on the Nano to make room for syncing more songs?
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
my camera roll in my 5c has over 2000 pics my photo stream only has 900, how can i make the photo stream have the same amount of pics so i can delete some from my roll to free up space
Photostream is not a substitute for importing your photos to your computer.
How long are My Photo Stream photos stored in iCloud?
The photos you upload to My Photo Stream are stored in iCloud for 30 days to give your devices plenty of time to connect and download them."
ow many photos are stored in My Photo Stream on my devices and computers?
iCloud pushes all your photos to the My Photo Stream album on your devices and computers, and manages them efficiently, so you don’t run out of storage space.
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After installing the latest update to itunes, and my ipod, I can no longer sync my computer and my ipod nomatter what I do. I have tried everything I know and can read. I am beginning to think it has something to do with the password that I changed, but I tried to change it back and nothing happens. Does anybody have any suggestions. I have been working on this for three hours and I can't figure it out? Apple is no help and it was their updates that messed the whole thing up.
Kathy295http://kb.mozillazine.org/New_messages_do_not_appear
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my ipod icon appears then disappears in itunes - I can no longer sync....
See my responses to your other posts. Just starting new posts all the time just causes confusion.
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I CAN NO LONGER SYNC ANY OF MY APPLE PRODUCTS TO I=TUNES, I HAVE CHANGED CORDS, CHANGED USB LOCATIONS, TRIED DIFFERENT ((I-PAD, I-PHONE) AND NONE WILL TRY TO SYNC. I HAVE RE-INSTALLED I-TUNES. NOTHING WORKS. THIS STARTED WHEN RAM WAS ADDED TO COMPUTER.
Hi, can you take the RAM out and try again? Sounds strange that RAM would cause this.
What computer type are you using and what OS? -
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