I had to do a system restore on my MacBook Pro. Every app opens except Photoshop CS6. I get an error message  "Could not complete your request because of a program error."

My Mac was rebooted off the system disk. I have CS6 for Design and Web. Every other app opens. The only one that won't open is Photoshop. I tried to launch it without the preferences file, it still didn't launch. The Plug-ins folder is empty except for a folder called Panels, which is also empty. Should I uninstall and then reinstall?

Consider resetting the Pen tool by right clicking here
and if that doesn't solve the problem a logical next step would be to reset your Preferences.
To reset Preferences:
If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator?

Similar Messages

  • Adobe photoshop CS6.Receiving the error "could not complete your request because it is not a valid photoshop document? Tried renaming the files and had working psd files and now all psd files will not open and getting the error listed. Anyone help please?

    Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.

    Nobody can tell you anything without proper system info or other technical details.
    Mylenium

  • Moving files to another directory got an error message [File System Task] Error: An error occurred with the following error message: "Could not find a part of the path.".

    Hi all,
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    public void Main()
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    there may be 2 problem...
    1> specify a target directory only, not with the file name. 
    OR
    2> Try using the unc,path format \\computername\sharename\
    let us know your observation...
    Let us TRY this | Mail me
    My Blog :: http://quest4gen.blogspot.com/

  • What do I do when I get an error message: Could not write value ManageLLRouting to key\SYSTEM\CurrentControlSet\Services\BonjourService\Parameters.  Verify that you have sufficient access to that key, or contact your support personnel?

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    See Troubleshooting issues with iTunes for Windows updates for general advice.
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    [LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows but apply it to the branch in question.
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  • HT4993 getting error message could not activate cellular data network when trying to access the internet without using wifi.  what do i need to do?  i have already restore the phone.

    getting error message could not activate cellular data network when trying to access the internet without using wifi.  what do i need to do?  i have already restore the phone.

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    This covers your symptom:
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  • How do i perform a complete system restore on my macbook pro

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  • Receiving error message 'Could not load file or assembly 'System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.'

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    3008
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    5/1/2014 10:41:08 PM
    5/2/2014 5:41:08 AM
    7539d8a38c8b47869eda3f1749aba08d
    1
    1
    0
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    Full
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    3. Verified that the dll exists.
    4. Checked the applicationHost.config file. It contains the follow statement...
    <add name="ServiceModel-4.0" type="System.ServiceModel.Activation.ServiceHttpModule, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="managedHandler,runtimeVersionv2.0"
    />
    5. Changed the following line in web.config to include the runtimeVersion...
    <add name="ServiceModel" type="System.ServiceModel.Activation.HttpModule, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" preCondition="managedHandler,runtimeVersionv2.0" />
    6. Executed aspnet_regiis.exe -iru from the ...\Framework64\v4.0.30319 directory.
    7. Went to inetpub\history to use an applicationHost.config file from yesterday but it only has history from 9PM tonight. It probably had what I needed before I started changing it tonight.
    I still receive the same error message.
    Like I said everything was working yesterday. In fact I didn't hear or see any issue until after 1PM today.
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    Hi,
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    2. If it doesn’t work, explore the Default Web site.
    3. Renamed the web.config file to web.config.old
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    Winnie Liang
    TechNet Community Support

  • We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed. i've had this issue for the past 2 weeks!

    i don't want to compromise the integrity of my current OS,(Lion) so please, no work arounds. I tried purchasing Mountain Lion but get the error message listed above, i've waited for 2 weeks hoping the bug would get fixed but it hasn't. Reaching out to the community, see if there's any update on this issue.

    Update: i spoke to a very knowledgeable applecare representitive who walked me thrue the process, we were trying to figure out what exactly was preventing Mountain Lion from installing & (after a process of elimination) it turns out you need to be log in as an Admin to download it, we also made sure everything was up-to-date. Downloading Mountain Lion took about 40 minutes (with roadrunner high speed internet, DSL might be a bit slower) once it was downloaded the installation process was very intuititive with just a few clicks and about 35 minutes i had the latest Operating System.

  • After system date/time reset macbook pro can't open any programs and access system preferences

    Hi,
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    My laptop hasn't been turned off for the last 48 hrs before this happened.  i was working and uploading huge files to dropbox and since my internet connection was really slow, i had to keep it on so it would upload continously. Was thinking this might have caused some malfunction.
    Has anyone experienced this kind of issue?

    You need to charge the computer, perhaps the battery went dead.
    Do a SMC and PRAM reset, see if that assists.
    Also hold the shift key after that upon boot, that will fix things
    https://discussions.apple.com/docs/DOC-3046
    If you get into your account, see if system preferences opens and try to set the time and date, align with Apple's servers, reset the screen saver and desktop picture see if it holds upon a reboot
    If not your going to have to delete your
    com.systempreferences.plist
    file in your
    "User"/Library/Preference folder
    Reboot the machine and then open System Preferences and reset your preferences.
    Now in 10.6, the "User"/Library/Preference folder is not hidden
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    so in 10.7 you need to use the Finder > Go To Folder and type
    /Library/Preferences
    and click OK
    Then scoll down to the  file above, there will be two of them perhaps, one is a lock file the other one you can Trash, so do that and reboot.

  • HT4623 I did the ios6 software update on my iphone and it did not complete the udate because it said an error occurred. Then it said I needed to restore my phone and when I try to it wont let me restore my back up because it says there's not enough storag

    I did the ios6 software update on my iphone and it did not complete because it said there was an error. It then gave me a message that I needed to restore my phone. When I tried to restore my backup it says it cannot be completed because there is not enough storage. I cant delete anything to make more storage because my phone is not usable because it wont restore. What do I do?

    Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

  • HT201274 I am not able to restore my iphone 3G, After about 70% of the restore i am getting error message could not restore the device

    Dear friends,
    My iphone 3G is not working when I power on the phone I am getting a USB symbol and at top shows itunes. I tried with itunes to restore the and update the software,but about after 70% of the3 reestore amd getting error message couldnot restore the device, due to some error. Is there any solution for this problem. Please help me to solve this problem.
    Thanks,
    Chirackal

    Make sure you switch off anti-virus and firewall, then try again.

  • I have had my iMac for 55 days now and twice I had to power off/on and then It does not power up correctly.  I verified my disk and found errors that could not be repaired.  I erased the drive and restored system back to the previous day.

    I have had my iMac for 55 days now and twice I had to power off/on and then It does not power up correctly.  I verified my disk and found errors that could not be repaired (errors were associated with boot drive)  I erased the drive and restored system back to the previous day.  Has anyone else experienced this problem?

    Since it's a new machine, contact Apple's Support and let them deal with it. Allen's already recommended an Apple repair station visit. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you might be eligible for an onsite repair since yours is a desktop machine (depends on where you're located).  BTW, the AppleCare Protection Plan's the best warranty policy available for desktop machines. Get it if you don't have it before contacting Apple.
    27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2

  • I had to do a system restore on my PC.  I backed up all program files and want to reinstall iTunes.  Can I do that and restore all of my itunes settings, playlists, etc?

    I recently had to do a system restore on my PC.  I backed up all program files to an external hard drive.  I'd like to reinstall itunes, but I was hoping to get back all of my settings, playlists, etc.  I can't seem to figure out how to find the appropriate file in the itunes folder of what I backed up.  Is there a way to reinstall itunes from scratch and restore my old settings?

    The Windows System Restore process shouldn't affect your iTunes library. If you restore to a time before you installed iTunes then you would need to reinstall the application, but the library would be fine.
    Restoring your entire system to factory settings would wipe your library.
    Either way you should backup your library on a regular basis and before any major change.
    tt2

  • I had to do a system restore of my computer and can't resync....

    I had to do a system restore of my computer and now my Ipod Library isn't being recognized by iTunes...how do I work around this without a 3rd party software?
    I try to avoid 3rd party programs with Apple gear...for the obvious reasons that I don't trust anything thats not designed by Apple for Apple.
    The Battery is begining to have reduced lifetime and it is obvious I shall need to replace my Ipod 160 Classic in the near future...as such I really don't want to manually reinstall 912 songs/18 movies/3 TV shows.  And due to CS 'policies' I can't get my iTunes Store Purchases re-authorized for Download (about 150 USD of purchases I don't want to lose).
    Any suggestions besides "drop back 5 yards and Punt."

    I had to wipe my computer clean and I had backed up my I tunes on an external hard drive, but I also had all my music on my Ipod.  Now that I reinstalled Itunes, it can't locate all my music that I have on my ipod.  Did you find a way to do this?  Please help if you have a solution.
    Thanks

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