I had to erase and reinstall everything on my computer. To open and use my Lightroom 5 I have to re-enter the serial number but I don't know it--I lost the paper with it on it during a move. What do a do?!

I lost my serial number for Lightroom 5. What do I do?! I don't want to have to buy it again.

If you registered your software with Adobe, then you can find it on their web site
Find your serial number quickly
If you didn't, it sounds like you will have to purchase Lightroom again ... which brings me to some advice ... you need a better method of storing your serial numbers than a piece of paper. I recommend using a computer file (perhaps named SerialNumbers.txt) that contains all of your serial numbers (not just Lightroom) and stored in the your computer AND the cloud so that you will never lose it.

Similar Messages

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT201342 i lost my iphone and i need to follow up it by serial number but i don't know how to do it.

i lost my Iphone 4 last week & ineed to follow up it by serial number but i don't know how i can do it,i need help

If you need to find your serial number you can check:
The box it came in
iTunes, by going to Preferences>Devices and hovering your mouse over the backup
http://supportprofile.apple.com, if you ever registered it with Apple.
This won't help you find it, however. It will only enable you to prove it is yours if it is found, and to inform your insurance company.

I purchased adobe acrobat pro last summer and was never able to get it to work. I gave up on it but am in immediate need of use of the program. Every time I try to use it it says that I need to enter a serial number but my serial number never worked from

My serial number does not work and never worked, is there any way that I can be issued a new one?

Hello,
to search/verify/get your correct Serial number you should have a look there: Find your serial number quickly
Good luck!
Hans-Günter

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6991257#6991257
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

HT1212 I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

I've purchased CS5 and want to upgrade to CC. When I enter my serial number it says I'm not qualified. Why?

I've purchased CS5 and want to upgrade to CC. When I enter my serial number it says I'm not qualified. Why?

You will have to check that with sales support directly. Nobody here can answer this question, even more so since it would require to know your purchase details and other confidential info like serial numbers, which would be stupid to share on a public forum. Try the web chat.
Mylenium

Hi, Robert here, I moved to US from Singapore and I would like to switch itunes so I can purchase a book but I don's know how? Please help!

Hi, Robert here, I moved to US from Singapore and I would like to switch itunes so I can purchase a book but I don's know how? Please help!

I believe you mean to say that you wish to switch which country's iTunes Store you are accessing. Go to iTunes Store > Change Country (all the way at the bottom) to do this. You'll have to use up all of your iTunes balance to do this. Post back if this is not what you wanted to do.

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?

Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe

I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

Please stop making multiple posts on the same subject.. This is the third thread you have created in a short space of time asking the same question.
Please read the answers given in this thread you posted...
https://discussions.apple.com/thread/5311324?tstart=0

I had a suscription that is over .Now I have a promotional code (for new suscription) but I don not know where introduce it ( I use PC)

I had a suscription that is over .Now I have a promotional code (for new suscription) but I don not know where introduce it ( I use PC)

Moving this discussion to the Adobe Creative Cloud forum.

I have files on iomega zip discs from 10 years ago, but no longer have a zip drive. I can buy one second hand at a reasonable price, but I don't know if it would be compatible with my MacBook pro.

I have files on iomega zip discs from 10 years ago, but no longer have a zip drive. I can buy one second hand at a reasonable price, but I don't know if it would be compatible with my MacBook pro.

Google is wonderful: https://www.google.com/#hl=en&output=search&sclient=psy-ab&q=iomega+zip+drive+ma c+os+x&oq=iomega+zip+drive+mac&aq=1v&aqi=g1g-v3&aql=&gs_l=hp.1.1.0j0i15l3.0l0l1l 1521l0l0l0l0l0l0l0l0ll0l0.frgbld.&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=14 034e73db4ae90b&biw=1626&bih=891

HT4489 i have v card which contains 14 mb ,but i don't know how many contact it contains ,and i m not able to transfer to my i cloud what to do??

i have v card which contains 14 mb ,but i don't know how many contact it contains ,and i m not able to transfer to my i cloud what to do??

Here is a link to a previous discussion that may help: https://discussions.apple.com/thread/5344761?start=0&tstart=0

I have an ipod I want to sell, but I don't know how to determine the specs, which one it is, how much memory, etc. Where can I find this information?

I have an ipod I want to sell, but I don't know how to determine the specs, which one it is, how much memory, etc. Where can I find this information?

See this Apple support document.
http://support.apple.com/kb/ht1353
B-rock

I had to erase and reinstall everything on my computer. To open and use my Lightroom 5 I have to re-enter the serial number but I don't know it--I lost the paper with it on it during a move. What do a do?!

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