I had to exchange my iphone how do I get my ringtones back?

I just bought an iphone and i downloaded one ringtone from itunes on the phone. I had to exchange the phone because of some problems with it. I can't figure out how to get my ringtone back. It says that I purchased it, but its not in downloads on the new iphone or on my itunes on my computer.

Did you download through the computer or directly onto the iPhone?
If it was direct on the iPhone-did you transfer it to iTunes by using "transfer purchases"?
If it is not showing up in iTunes-you did not back it up in iTunes and will have to repurchase it.

Similar Messages

  • HT203167 I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4.  They are still on my computer, but won't re-transfer back to the phone.  I'm using the correct iTunes account.  How do I get my ringtones back on my phone?

    How do I get my ringtones back on my phone?
    I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4.  The ringtones are still on my computer and play in iTunes, but they won't re-transfer back to the phone.  I'm using the correct iTunes account on both my computer and phone.  In the iPhone view of iTunes on my computer, it shows that my phone recognizes that I had those ringtones, but there is an exclamation mark showing that my phone can't find the files.  I can't delete these "placeholders" from my phone with the hopes of re-transfering the files back to the phone, either.  I cannot just simply re-transfer the files from my computer back to the phone.  It won't let me using the regular synch options and I can't find anything in the menus of iTunes to help me out either.
    Any advice would be much appreciated. 

    Ignore.  I figured it out:)

  • How do I get my ringtones back on my iPhone they are in my iTunes on my computer

    How can I get my ringtones back onto my iPhone? They are in my iTunes account on my computer

    So why doesn't Apple tell you that ICloud won't back up your ringtones?  It states " Automatically bck up your camera roll, accounts, documents and settings when IPhone is plugged in, locked, and connected to WiFi" Nowhere does it state it doesn't back up ringtones.  If it backs up my music, then why doesn't it back up ringtones? I had my ringtones on my ITunes, but when I updated that, they are gone too!  It just seems to me Apple is trying to purposely get you to continuously purchase their services, even when you go out your way to back them up. Had I known this, I would have backed everything up on my PC again. This is very disappointing.

  • - i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back ?

    - i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?

    From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
    Take the following steps:
    1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
    2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
    The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
    I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
    Hope this helps!

  • I lost my iphone, how do i get my contact back on itune?

    lost my iphone, how do i get my contact back on itune? Is there somewhere where i can have it?

    iTunes does not store contacts. iTunes serves as the sync conduit for syncing contacts between your iPhone and a supported address book app on your computer where your contacts should be. Not a good idea to depend on an iPhone or any cell phone alone for contact info, which can be lost or stolen.
    Contacts are also included with the iPhone's backup which is updated by iTunes as the first step during the iTunes sync process. You can try using a 3rd party app such as this one to try extracting the data from your iPhone's backup.
    http://mobilesyncbrowser.com/

  • HT201272 I updated my IPhone and it took away all music including my ring tones. I have been able to recover the songs but my ringtones are not showing under purchased. How do I get my ringtones back?

    I updated my phone and all my music, including rigntones went away. I was able to recover my songs under purchased. My ringtones are not showing under purcahsed. How do I get my ringtones back?

    I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.

  • How do i get my ringtones back on my phone, they are in the itunes library but they wont sync to the phone

    how do i get my ringtones back on my iphone, they are in the itunes library but not on the ph

    Is it selected in iTunes? Is the ringtones longer than 35 secs?

  • ** How do I get my ringtones back and pictures?

    It took me 3 hours to update my ipnone4. Then I lost all my pictures, apps, and music. I was able to reinstall my apps and didn't have to pay for them. I was also able to get my music put back on, however the ringtones I paid for I couldn't. The pictures I suppose were my fault for not saving them before I did the update. But I've only had this phone for 3 months and I'm still trying to understand some of the quarks that it has.
    Please help me. How do I get my ringtones back?  And are my pictures lost for good?

    Hi and welcome to the forums!
    Yes the wipe would delete all personal data settings as a security feature designed in the device.
    Unless you have used the Blackberry desktop software to get a full backup of the device prior to the wipe the data is gone. If you do have the backup file you can restore the data via the desktop manager.
    Thanks,
    Bifocals
    KB10385 Forgotten password security wipe.
    " As a security feature, the BlackBerry smartphone is designed to allow a maximum of 10 attempts by the BlackBerry smartphone user to type the correct password. After the tenth attempt, if the correct password has not been typed, all data is erased from the BlackBerry smartphone in order to discourage its theft or misuse."
    KB10339 
    This article covers how to restore previously backed up information to a BlackBerry smartphone.
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • HT201272 how can i get my ringtones back from itones or iclould

    how can i get my ringtones back from itones or iclould i was backup by by both new phone

    Do you have copies of them in the Tones section of your computer's iTunes library or on your backup of your downloads/library so that you can sync them back to your phone? If you haven't then you could try contacting iTunes Support and see if they will grant you a redownload

  • How can I get my ringtones back after I've updated my phone

    How can I get my ringtones back after I've updated my phone

    Do you have copies of them in the Tones section of your computer's iTunes library or on your backup of your downloads/library so that you can sync them back to your phone? If you haven't then you could try contacting iTunes Support and see if they will grant you a redownload

  • I was syncing music to my phone and when i plugged it in my pictures were gone and left me with only the ones i had on my previous iphone how can i get them back

    I was syncing music to my phone and when i plugged it in my pictures on my phone were gone and gave me the pictures i use to have on my old iphone how can i get my pictures back

    This did not happen by syncing with iTunes alone. The Camera Roll is not included or touched with the iTunes sync process.
    The first time you connect a new iPhone to iTunes that has been used to sync with another iPhone, you are prompted to transfer the backup for the other iPhone to the new iPhone, or set up as a new iPhone or don't transfer the backup for the previous or old iPhone. You chose the former, which replaced the Camera Roll on your new iPhone with the Camera Roll for your previous iPhone. This was followed by a sync with iTunes.
    If you didn't import the photos from the Camera Roll on your new iPhone with your computer as with any other digital camera before you chose to transfer the backup for your old or previous iPhone to your new iPhone, the photos that were in the Camera Roll on your new iPhone are gone.

  • I bought my ipod classic from a friend that had alot of music on it ,i lend it to my little brother that wanted to download spanish music and instead erased all my music i had on my ipod classic , HOW CAN I GET MY MUSIC BACK , PLEASSSE HELP ME ,THANK U

    I BOUGHT AN IPOD CLASSIC FROM A FRIEND THAT HAD ALOT OF MUSIC ON IT , I LEND IT TO MY LITTLE BROTHER (WRONG MOVE) HE WAQNTED TO DOWNLOAD SPANISH MUSIC AND INSTEAD ERASED ALL OF MY MUSIC ON MY IPOD . HOW CAN I GET MY MUSIC BACK IF IT WAS MY FRIEND THAT DOWNLOAED THE MUSIC . PLEASE HELP ME GET MY MUSIC BACK . MR. DESPERATED   THANK YOU

    Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
    tt2

  • How can i get my ringtones back on my iphone

    How can i retrive my ringtones back on my iphone ,since i updated my iphone everything was deleted on my iphone

    I managed to do it by syncing my iPhone to iTunes. I then went to Ringtones in the iPhone sync page, Ringtones section. I unsync'd sll if them, applied the changes and then re-sync'd them. The timer at the top said downloading them and they were there.

  • How do I get my ringtones back on my phone after since i got a new phone

    How do i get my ringtones to my new phone

    So why doesn't Apple tell you that ICloud won't back up your ringtones?  It states " Automatically bck up your camera roll, accounts, documents and settings when IPhone is plugged in, locked, and connected to WiFi" Nowhere does it state it doesn't back up ringtones.  If it backs up my music, then why doesn't it back up ringtones? I had my ringtones on my ITunes, but when I updated that, they are gone too!  It just seems to me Apple is trying to purposely get you to continuously purchase their services, even when you go out your way to back them up. Had I known this, I would have backed everything up on my PC again. This is very disappointing.

  • I just recently got a new iphone and I hadn't connected it to my computer yet to sync it but i had downloaded ringtones before i synced it. I finally synced it and lost my ringtones. How do I get my ringtones back?

    I just recently got the iPhone 4s and before I connected it to my computer to sync it I had downloaded some ringtones. Later that day I had synced my iphone and my ringtones have been deleted. And I dont want to have to but them again. Does anybody know how to get the ingontes back?

    http://support.apple.com/kb/TS1369
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

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