I had to get a tecknition to download photoshop elements 12, even with his knowledge, he could not g

I had to get a techniton to download photoshop elements 12, I kept on getting your trial expired, even though I put in the serial number etc for my purchase.   He got the organizer ro work,but could not get the editor.   I feel this would have to be a faulty edition.   I had my laptop inspected, plenty of disc space and nothing wrong with it

Hi Mag05,
After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
Regards,
Rave

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