I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes

I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes. Apple support suggested I reset my password so I did that and still the problem is occuring. Itunes and the app store are working normally on my ipad and iphone. Does anyone know what the problem is. The new disk was installed in France coz I am on holiday there. could there be something I need to change in my settings? I need help urgently as I am trying to finish an assignment and need to be able to access and download from icloud.

Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
Jeremy

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I recently installed a new hard drive in a MacBook 2007 and then 10.6.3. I'd like to be able to Sync iCal to the calendars I have created on other devices (new iCloud account and an ME account). I can't upgrade to 10.7 or 10.8 because the MacBook is 32bit

I recently installed a new hard drive in a MacBook 2007 and then 10.6.3. I'd like to be able to Sync iCal to the calendars I have created on other devices (new iCloud account and an ME account). I can't upgrade to 10.7 or 10.8 because the MacBook is 32 bit. Just looking for a workaround as this is not a primary device.

You should update to the latest version of Snow Leopard, 10.6.8 - you can download it here; however it's still not compatible with iCloud and though you can connect to access your email you cannot access any other of iCloud's facilities.
However some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point. I've not tried it: use at your own discretion.
To access the email:
Entering iCloud email settings manually in Snow Leopard or Leopard
Are you sure you can't upgrade to Lion? It requires an Intel Core 2 Duo processor, which you may well have, though it also needs 2GB RAM so you might need to add additional RAM (might not be worth it for what you want). The published specs don't mention 32 or 64 bit. You can buy Lion by ringing the Apple Store at the number at bottom left of this page.

I LOADED NEW HARD DRIVE IN MY MAC PRO AND NOW I'M GETTING A GREY SCREEN!

I REMOVED MY 160GIG HARD DRIVE OUT OF MY MACBOOK PRO AND REPLACED IT WITH A 320GIG NOW WHEN I GO TO LOAD MAC OS X DISC I GET A GREY SCREEN THAT READS CAN'T FIND DRIVER! CAN SOMEONE PLEASE TELL ME WHAT YOU THINK THE PROBLEM IS OR WHAT I SHOULD DO NEXT.

Did the computer ship originally with a Tiger 10.4.x system, and was the Snow Leopard 10.6
disc used to upgrade the OS from 10.4 to 10.6? Or are you using a Leopard 10.5 disc?
Sometimes an error can result when reinstalling a later OS in a computer that had been
running an older computer, when the former setup had seen a firmware update. And in
a few other situations, if 10.5 was skipped, and OS 10.4 to 10.6 was the path, a few users
had noted problems later on. Since you did not note if the computer was new enough to
have shipped with Snow Leopard (thus perhaps had AppleCare plan coverage, too) these
other questions arise to find those details.
There is some conflicting (or missing information) in your posts; just enough
to see the problem may be in what you have and how you are using it.
Is the latest software version you have a full retail version of the OS X, or was it an upgrade
disc (such as the low-cost upgrade for Snow Leopard) used over an older 10.4 OS X version?
Was a firmware update performed on the computer with the other installation of this software
before you replaced the hard disk drive? Sometimes a firmware update to the logicboard may
cause a problem in later installs of an older OS X than the last one the firmware update was for.
If there were jumper pins to be set specific to use it correctly in this computer, before installing the
new hard disk drive, and if they were not set accordingly, the computer may not see an install disc
or be able to use the disc to install an OS X. Other difficulties may result, if not immediately.
There are details missing in this discussion which may pertain to the outcome.
{And I pointed out your new thread on this same topic to forum moderators, since
you already had this one with replies; as duplicate questions are often not helpful.
That was in the Tiger 10.4 discussions area.}
Good luck & happy computing!
{ edited }

Help! I had to have a new hard drive put in my computer and now it doesn't

I had to replace my hard drive and then the company that did that put in windows Vista Ultimate for me and I have heard that I will lose everything that is in my Ipod since it will have to reformat itself...what can I do? I don't want to lose all my movies and music...

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here, you'll also need to check out which ones are Vista ready as the may not all be updated to be compatible yet: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
YamiPod Mac and Windows Versions
Music Rescue Mac & Windows
iPodCopy Mac and Windows Versions
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

I installed a new hard drive into my macbook pro and when i transferred over iPhoto, now my iPhoto won't open

i keep getting this error:
Dyld Error Message:
Library not loaded: /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognit ion
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Had to install a new hard drive early 2008 iMac, now can't restore from Time Machine.

Had to install a new hard drive in a early 2008 iMac, now can't restore from Time Machine. Backups show in Time Machine but I can't select them.
Serial Number QP*****1LW
<Edited by Host>

Here are some notes on Time Machine problems.
http://pondini.org/TM/
Troubleshooting.html
I have asked the hosts that your serial number be removed. Best not to publish it,

I had to install a new hard drive because my old hard drives boot files became corrupted, and i want to get all of my music files off the old hard drive and regain all my play counts/ratings/playlists

Greetings everyone
as the title says, ive had to install a new hard drive and i want to transfer my old itunes library onto the new drive, maintaining all playlists/play counts/ratings etc, album artwork if possible. The old hard drive is installed as a slave drive and is completely acessible, but due to the boot files being corrupted i cannot use it as the main drive and therefore operate my old itunes. Also, my ipod no longer contains my music library as itunes synced without my permission and wiped it.
The only thing i have tried is copying all of my old music files from the old drive by selecting 'add folder to library' and then the old drive, then replacing the new itunes library.itl file with the one from my old itunes. This restores all my playlists and playcounts but when i try to play any of the songs it says that the files could not be found, and i dont fancy locating 8500 music files individually!
Thankyou for taking the time to read my post, any help will be greatly appreciated.

Ah, my reply was based on the assumption that you had a default installation of iTunes.
i.e you had all your music in the iTunes media folder inside your iTunes folder.
If your iTunes folder is so small compared to the amount of music you have, you must have a different arrangement.
This complicates you situation considerably.
iTunes can cope with moving around as long as all the music is in the iTunes media folder, not not if it isn't.
Your first step should be to get iTunes working on the old drive. This will involve editing the xml library file so that the drive letter is correct and then rebuilding the library from the xml file.
Then you will need to consolidate your library which moves everything into the iTunes media fodler. After that you will be able to use my first suggestion.
Step 1
Find the iTunes folder on the old drive and copy the two library files somewhere else so you can find them again. That's iTunes Library.itl and iTunes Library.xml.
Now open the copy of iTunes Library.xml with WordPad.
Look for lines starting:
Location
These contain the paths to tracks.
You will need to use a find/replace to change the drive letter so that it is correct.
Make sure that you include enough in the "find" so that you only change the right thing.
Maybe /c:/ and replace with /d:/ or whatever.
After that, tell iTunes to use the library on the old drive with a shift key start.
Hold down the shift key and start iTunes, keep holding the shift key until you are prompted to choose a library. Navigate to the iTunes folder on the old drive and choose iTunes Library.itl.
Then use the method in the following article to rebuild your library;
http://support.apple.com/kb/HT1451
Unfortunately the date added will be today for all tracks.
If iTunes works correctly after this, consolidate your library
File>>Library>>Organize>>consolidate
This copies all tracks into to iTunes media folder and could create a problem if you do not have disk space so don't do it if you are unsure about free disk space.
Check that iTunes works OK and then use the first method.
Message was edited by: polydorus

I had to install a new hard drive on my computer, when I downloaded itunes back onto my computer, none of my songs were there. how do i get them back??

I had to install a new hard drive on my computer, when I downloaded Itunes, all my music was gone. How do i get my music back? I do not have an Icloud.

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Just had to put a new hard drive in my Macbook. How do I "backload" my Ipod tunes into Itunes on the new hard drive I had installed?

I just had to put a new hard drive in my Macbook. How do I "backload" my Ipod tunes back into Itunes on the new hard drive I had installed?

Somebody told me that as soon as I connect the Ipod to the computer, Itunes will will wipe it clean and install what is in the Itunes library (which is nothing) and that I would need some sort of software to accomplish this. Does it matter that the tunes on the Ipod were all uploaded from cd's and not purchased?

I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?

I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?

Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

I just had to install a new hard drive, windows 7,itunes and outlooks 2010 on laptop and want to import contacts, calendars and photos. it seems sync wants to wipe out my phone with whats on the computer unidirectionally. whats the fix?

Hi guys newbie here. My HP laptop crashed and i had to install a new hard drive, windows 7, outlook, itunes, etc. i need to get my contacts, calendars and photos off the phone and into Outlook and My Pictures. Syncing seems unidirectional PC -> iphone and i think wants to wipe out the iphone 4s with whats on the laptop - which is nothing. Need help to do this right...

-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....

I had to install a new hard drive. How do I get Lion to reinstall w/o paying $29.95 again?

I had to install a new hard drive. How do I get Lion to reinstall w/o paying $29.95 again?

Boot into Internet Recovery
If your Mac problem is a little less common — your hard drive has failed or you’ve installed a hard drive without OS X, for example — Internet Recovery takes over automatically. It downloads and starts Lion Recovery directly from Apple servers over a broadband Internet connection. And your Mac has access to the same Lion Recovery features online. Internet Recovery is built into every newly-released Mac starting with the Mac mini and MacBook Air.

Had to install a new hard drive on my mac book how do I get my music from my classic ipod to transfer to my new hard drive on the mac book?

had to install a new hard drive on my mac book how do I get my music from my classic ipod to transfer to my new hard drive on the mac book?

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I had a new hard drive replaced in my imac. Now my 1st generation apple TV does not appear under devices in itunes. How do I get my apple tv to connect to my computer? My OS is 10.6.8

I had a new hard drive replaced in my imac. Now my 1st generation apple TV does not appear under devices in itunes. How do I get my apple tv to connect to my computer? My OS is 10.6.8

Welcome to the Apple Community.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can't doing anything abouty this, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
did i miss a step between transferring all of my information from my old hard drive to the new hard drive and installing the new hard drive into the computer. I believe that i installed properly. it was quite easy.
thanks for your help

It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Source means the external old drive. Destination means the new internal drive.

I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes

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