I had to pay to have Apple replace my iPod Nano (6th gen.). I connected it to my PC and a window came up saying something about needing to restore the iPod to work with Windows, so I hit "restore iPod". iTunes will not recognize the iPod. Suggestions?

Newly replaced iPod Nano (6th generation) not recognized by iTunes on PC. Any suggestions?

Hi LaureltheVictor,
Thanks for visiting Apple Support Communities.
See this link for some additional troubleshooting tips:
http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
Best,
Jeremy

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My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

earlier my itunes told me that my files were corrupted and I needed to restore, so I did. In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds. If it is plugged in it will charge, but Itunes and Windows will not recognize it. I have tried the menu + select shutoff multiple times with no change. All it will say while it is charging is do not disconnect.

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

Itunes will not recognize either my iphone or ipad any more since I've downloaded their latest update. I'm working with a Windows 8.1 computer. Can someone help please?

Itunes will not recognize either my iphone 5 or my ipad since I have downloaded the new Itunes upgrade on my Windows 8.1 system. I've uninstalled and reinstalled and none of that works. Can someone help with this?

I've uninstalled and reinstalled and none of that works.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps.

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?

So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store.

HT1386 Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.

Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden

Just installed iTunes 10.4.1 and it wouldn't work. Did a system restore. ITunes will not boot. Computer tells me I must reinstall iTunes. How do I do that?

Just installed iTunes 10.4.1 and it wouldn't work. Did a system restore. ITunes will not boot. Computer tells me I must reinstall iTunes. How do I do that?

Thanks, but since iTunes will not boot, I cannot run that iTunes diagnostic. Just need to know how to reinstall iTunes (Windows XP). Do I need to remove the existing non working version of iTunes, or can I just install iTunes from Apple like I was a new user?

I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?

I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?

Well, there is always the possibility that it's been jailbroke, in which case, you're out of luck. However...
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it??

Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!

Then you will need to try restoring it once more:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503

i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?

Try:
Trouble installing iTunes or QuickTime for Windows
Next try posting in the iTunes forum

HT1937 i have a white iphone 4 that says it was approved but restoring from itunes does not show (congrats unlocked message)

i have a white iphone 4 that says it was approved but restoring from itunes does not show (congrats unlocked message)
hel

MaDCrackeR wrote:
Email from AT&T says the IMEI number was approved for unlocking
..........4S that worked fine and it shows the message "congrats unlocked" in itunes
When restored. But the 4 does not. AT&T insists its unlocked but they are only going off
Of the request and IMEI number. Is there a way from the phone i can verify it was unlocked?
If AT&T e-mail says it is unlocked, then believe it is so. Insert non-AT&T SIM inside and after backing up restore in iTunes again. Unlock gets attached.
You can check the status of the unlock request on AT&T web-site.

TS1410 My iTunes will not recognize my iPod Nano 6th gen.   It has worked in the past and it works with my iPod 4th gen. I've gone through the troubleshooting steps as suggested, but still -- nothing. Now, what??

iTunes will not recognize my Nano 6th gen. as a device. It has been recognized in the past and iTunes does recognize my Nano 4th gen. The device connects to the Mac and charges allright. All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

ITunes Will Not Recognize My CD/DVD Drive In My Windows Vista PC.

All,
I was forced to migrate to a new PC for work. It is running Windows Vista Enterprise. Since receiving the PC, iTunes will not recognize my CD/DVD Drive. I receive the following error message:
"Warning, The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing....." etc.
I have completed the following troubleshooting steps with no success:
1. Deleted upper and lower filters in the registry per the Microsoft fix from their web site.
2. Completely uninstalled and reinstalled iTunes/Quicktime/Etc.
3. Uninstalled and reinstalled the CD/DVD Drive
4. Verified that other programs recognize and can burn to my CD/DVD drive. I have Windows Media Player and Roxio Creator Basic installed.
5. Verified that Windows Vista recognizes my CD/DVD drive.
6. Installed the GEAR driver recommended on the Apple Support page for this issue.
All of my music in is iTunes and I prefer to burn my CD's via iTunes. I have read that several people are having this issue.
Does anyone have a solution? There has to be a fix out there somewhere.
I can downgrade to XP but it will take an "Act Of Congress" for my corporate IT group to send me the XP downgrade CD.
Any solutions or recommendations are great appreciated.

All,
I was forced to migrate to a new PC for work. It is running Windows Vista Enterprise. Since receiving the PC, iTunes will not recognize my CD/DVD Drive. I receive the following error message:
"Warning, The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing....." etc.
I have completed the following troubleshooting steps with no success:
1. Deleted upper and lower filters in the registry per the Microsoft fix from their web site.
2. Completely uninstalled and reinstalled iTunes/Quicktime/Etc.
3. Uninstalled and reinstalled the CD/DVD Drive
4. Verified that other programs recognize and can burn to my CD/DVD drive. I have Windows Media Player and Roxio Creator Basic installed.
5. Verified that Windows Vista recognizes my CD/DVD drive.
6. Installed the GEAR driver recommended on the Apple Support page for this issue.
All of my music in is iTunes and I prefer to burn my CD's via iTunes. I have read that several people are having this issue.
Does anyone have a solution? There has to be a fix out there somewhere.
I can downgrade to XP but it will take an "Act Of Congress" for my corporate IT group to send me the XP downgrade CD.
Any solutions or recommendations are great appreciated.

My iTunes will not recognize my iPod Touch or iPhone 4, Windows 8 does though.

Anyone out there having the same issue? iTunes will not recognize it no matter what I do. I have followed all the advice about resetting it and redownloading iTunes, restarting the apple mobile device from the command center. I don't know what else to do but something has to be done. Also, it will not recognixe my phine either but it says that it needs drivers for that. Any help would be greatly appreciated.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

My ipad will not turn on/charge, itunes will not recognize ipad, has been charging for hours power and sleep button did not work

My ipad will not turn on/charge. has been charging for hours. Itunes will not recognize it and i have tried the power/sleep button as well. PLEASE HELP!

Please tell me that it has NEVER been jailbroke. If it hasn't been, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?

Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?

Place the device in DFU mode (google it) and restore as new.

I had to pay to have Apple replace my iPod Nano (6th gen.). I connected it to my PC and a window came up saying something about needing to restore the iPod to work with Windows, so I hit "restore iPod". iTunes will not recognize the iPod. Suggestions?

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