I had to reformat my computer. when I reinstalled my Itunes It installed with each album installed two then on second install three times.
Lost computer--would not boot. Had to reinstall windows 7, I later was installing I Tunes which I have had for years. I installed new version from web site.
when it installed It installed It installed with two of every and song. I removed the program and now it installs with three of each somg. Of course it will play each album three times.
I have been trying to reach support;but i just can not seem to find my way around the maze they have created. It took me over two hours to get an ID. I am 72 years old and want to play my kind of music. Thanks
If you can't find the back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
Similar Messages
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Had to reformat my computer how do i reinstall creative cloud
had to reformat my computer how do i reinstall creative cloud.
after being hacked. So I need to reinstall everything.
I renamed the computer so I not sure how to let abode know that this is just a reinstall.Welcome to Adobe Forum,
The CC has been activated twice.
You need to deactivate it from PC,
When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from pre installed machine, Open any Adobe CC application > Help Menu > Signout.)
Next it will allow you to activate on your new machine,
Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
It will reactivate the CC on the first machine.
You have already deactivated it from one machine, hence you can activate it on third computer.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
In case the is still not resolved, please contact Adobe at
http://adobe.ly/yxj0t6
Regards,
Rajshree -
I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows -
I had Iphoto on my computer when i bought it and now had to reinstall a new hard drive do i have to buy it again?
reinstall from the original source
Could be
1 - the restore disks that came with the computer
or
2 - the iLife DVD that you purchased
or
3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
LN -
i have a error of 0x80073715 on my computer when trying to download itunes. i have windows 7. i had itunes on my computer before. any ideas?
0x80073715
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 0x80073715, or some other number? (If they're another number, what number are you getting?) -
I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
Thanks,
RanjitSee the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
I had to restore my computer. After reinstalling itunes and sincronizing with my ipod, the music files were not organized in itunes as in the ipod: some songs were missing, some albums has no cover? Why is the sincronization not working properly?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhoneI Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback. -
When trying to download itunes 10 I receive this message at the end of the install.There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
My computer says that the file iTunes.cab its not good and that I need that to install the program, what is that?
I'm having the same problem. For what it's worth, I am running Windows 7 64-bit.
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When selecting playback from itunes library on Mac (purchased album from itunes!) i get random song played from that album and my selected song disappears from view. Nothing to do with shuffle.Mac OSX 10.6.8. Help, doing my nut in!!
What is your iTunes version?
If iTunes 11, have you checked the "Up Next" list? If it is not empty, try if clearing "UP Next" will help: -
Hi, when typing an email the font on the first line is different then the second, can you help fix this
I can offer suggestions, but I can not fix it.
Press enter three or four times before you start typing and then move the cursor back to the start. What happens is your point of insertion gets outside your predefined font range, it is a know bug and that will help you "stay in the lines" Another option is type Rick, go back to the start and then type your message. Anything which keeps the insertion point from the very end of the email really. -
When I try to import word files from email it says importing then few seconds later shuts pages app
Peggy, thanks for the try. I think you are on to something about the multitude of sections in the sample document.
I think the many many sections are a result of the formating to make the word document look just like the legal case book (multiple columns of text, special sections, graphical headnotes summaries etc). The doc opens just fine in Word for windows 2000, XP and 2003. Maybe I can request a NON columnar flowing word doc that will be possible to open with Pages 3.
In the meantime, the other good options for these legal document downloads, PDF and HTML are not good options for processing the files with Pages. I sure hope the interoperability of Pages 3 is enhanced soon. I would rather not buy the Office 2008 for the Mac if I could stick with Apple's products.
By the way, do you know...... is there a business, marketing, or technical reason (maybe all 3)) why Text Editor seems to have greater capabilities than Pages 3 (like HTML and similar functions)?
Thanks, Brian -
My old computer has crashed and my itunes account went with it. The only place I have my unpurchased songs are in my iPhone. How can I transfer them to my new iTunes account?
Follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
My old computer crashed and deleted my iTunes media file with all my playlist.However, my iPod has the playlist I lost on the computer. How can I replace (reverse synch?) my iPod media information back onto my (now reinstalled) virgin iTunes media folder?
Yes it's possible to sync music back from a iPod back into iTunes that (I assume) wasn't purchased on the iTunes Store.
Apple allows iTunes Store purchases on devices to be reversed back into iTunes, just not cd rips and stuff like that. For that it's a one way trip to the device from iTunes.
I likely can't suggest such software here, but if you visit iLounge you can ask what is the latest software that works for your platform.
Really it only takes a mere few minutes to backup your iTunes Library and stick in a few cd/dvd's or a external drive. iTunes even has a menu command for it to make it oh so simple. Please use it and backup all your data.
Hard drives fail, computers burn up, thieves steal, stuff gets forgotten. Plan for something happening because it will.
Good Luck
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