I had to reinstall ADE on another computer. Now it doesn't recognize my Sony eReader

I had to reinstall ADE on another computer. Now it doesn't recognize my Sony eReader. How do I get it to recognize it? Do I need to "unauthorize" my ADE id on the 1st device? Is that the problem? How the hell do you talk to a live body at Adobe? This is ridiculous.
Ted

Hello - the chat service for ADE helped me find an answer. With Sony ereaders, you always need to have the Sony reader app installed on the same machine as ADE. There are some drivers installed with the Sony reader app that are needed. Since I did that, ADE now acknowledges my Sony PRS-350.
Here is a link: https://ebookstore.sony.com/download/
The chat line was very helpful with this; they tell me you cannot call in to get ADE support - you can only use the chat box.
Ted

Similar Messages

I had been using ADE on another computer. Have a new computer. Installed ADE on it and downloaded

I had been using ADE on another computer. Have a new computer. Installed ADE on it an download a library book to my computer. It will not let me download the book to my nook. I get error saying no authoriztion to barrow the book. I need help...

Try this solution to fix permission issue:
Modify the manifest.xml file located in My Documents\My Digital
Editions:
STEPS
1) Quit Digital Editions
2) Make a backup copy of the manifest.xml (call it something like
manifest.good)
3) Open manifest.xml in notepad
4) It will appears as one big long line of xml, and you are looking for a
tag called start at the beginning of this
and select until you the end of the tag that looks called </de:deviceID>
5) If you have attached more than one Reader there may be multiple of
these. Delete all of them to make sure.
6) Save the file (manifest.xml) and quit out of notepad
7) Ensure you have the Reader plugged in
8) Launch Digital Editions
9) The Device Setup Assitant should come up.
a) Do NOT click on the "Don't ask again for this device" checkbox.
b) Do click on the "Authorize Device" button.

Had to restore my computer, now iTunes doesn't recognize it as original

I had to completely restore my computer (Windows 7) the other day. Now iTunes refuses to recognize my computer as the original computer that I used to sync my iPod and iPad on. My music library is gone, also all of my apps (in iTunes). I get a message telling me that if I sync everything will be erased and will be replaced with what is in the current library, which is nothing!! I have quite a bit invested in one or two of the apps, like Slingbox, which alone was $29, not to mention others that would add up quickly. I have books out the ying yang! Help! How do I get iTunes to once again recognize this computer. It is one and the same, just restored. Plus, I want my music back in my library as well as my apps showing in iTunes so I can do a back up. I'll admit that I've been bad and haven't done one in a while.

baffled! wrote:
I have quite a bit invested in one or two of the apps, like Slingbox, which alone was $29, not to mention others that would add up quickly.
You have nothing to worry about with the apps. Make sure you are logged in with the account you purchased the apps with and then click the "Buy App" button. It will tell you that you have already purchased it and ask if you want to DL it again.
I have books out the ying yang! Help! How do I get iTunes to once again recognize this computer. It is one and the same, just restored.
All you need to do is to sign into the account in iTunes. Make sure it is the same account you used before.
Plus, I want my music back in my library as well as my apps showing in iTunes so I can do a back up. I'll admit that I've been bad and haven't done one in a while.
The music on your iPod will not go back to your iTunes form the iPod and you can't re-download music. (Don't click the buy button on a song you had, IT WILL BILL YOU FOR IT).
There are a few apps out there that will let you extract the song files from your iPod, just google to find one. Then once you have the music extracted, drag the files back into your iTunes.

I bought Photoshop Elements in March 2014 and had to reinstall Mavericks (Apple) yesterday. Now Elements doesn't work. Where can I download again?

I bought Photoshop Elements in March 2014. Yesterday I had to reinstall Mavericks (Apple).
Now Elements doesn't open anymore. Do I need to download the trial version again or how
do I get it back to work?

You can check your Adobe account online to see if there is a link available for downloading the application. If it is not there, you can download the trisl thru the following link...
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
for older versions:
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

I would like to uninstall my old CS5 Design Premium from my computer to reinstall it on another computer. What are the steps? Is there something special with the activation codes, etc?

I would like to uninstall my old CS5 Design Premium from my computer to reinstall it on another computer. What are the steps? Is there something special with the activation codes, etc?

You are allowed to have two activated installations, so if you prefer to you can keep ut on the current machine and just install it on the new one like you did originally. If you wish to eliminate it on the other machine, the first thing to do is to deactivate it by opening a program in the suite and selecting Help -> Deactivate in the top toolbar. That is all you need to do to disable the software. At this point if you prefer to you can uninstall it if you like.
As far as getting it on the new nmachine, as I just indicated, just install it like you did the first time.

I'm trying to send (email) photos from iPhoto. Computer says it doesn't recognize my user name or password. I've never had a problem emailing photos.....until now. Any suggestions? I'm sure it's simple but I don't know it!

I'm trying to send (email) photos from iPhoto. Computer says it doesn't recognize my user name or password. I've never had a problem emailing photos.....until now. Any suggestions? I'm sure it's simple but I don't know it!
CAN ANYONE HELP?? I ALSO NEED TO KNOW WHICH/WHAT TO PICK FOR MY MAIL CLIENT. I'VE TRIED THREE DIFFERENT THINGS AND NONE OF THEM WORK!

Mail would be a good choice, unless you are using another email client, like Outlook. There is likely something wrong with the account setup in iPhoto. You may need to delete the account you set up and enter it again if you want to send with iPhoto instead of with Mail.
Give this a try to see what might be wrong: Drag a photo from iPhoto onto the Mail icon in the Dock. It will create a new message with the photo attached. If you click on the photo in Mail, it should show a popup menu to allow you to set the image size to send.
Check out some of the links in the More Like This section to the right. There might be some other suggestions.

I orginally sync my Ipad with another computer, now I want to sync with another computer

I originally synced my Ipad with another computer, now I want to sync with anohter computer, I don't want to erase my Ipad and sync with my Ipod.

This is an extract from one of our senior participant; hope he doesn't mind me reproducing it here
Syncing with new computer
1) Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your laptop and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on Edit / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.

Since installing CS6, Acrobat Pro X fails I had to reinstall it a few times, now doesn't work

Since installing CS6, Acrobat Pro X failed a few times. I had to reinstall it a few times, now doesn't work at all even after installing again.

Hi there
Thank you for your reply.
When I click on the link for the cleaner however, before I can download the
file, it gives me this message:
"Important - This tool is not for use with any creative suite products
including suites that contain Acrobat. It can only be used with standalone
versions of Acrobat and Adobe Reader"
Adobe X Pro forms part of my Adobe Creative Suite 6 Design Standard?
Please advise.
Thanks
Nandi

Updated itunes to 11.3 on win 7 but had problems. so reinstalled itunes 11.2 but now itunes won't recognize or sync my touch 3 with 5.1.

updated itunes to 11.3 on win 7 but had problems. so reinstalled itunes 11.2 but now itunes won't recognize or sync my touch 3 with 5.1. did all the recommended fixes, appears have correct driver, all necessary itunes programs, etc. still won't work. help!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

I downloaded a new version of firefox. It said it had problems with my norton toolbar and now it doesn't feature it in the window. I'm not that comp savvy. How do I either get the Norton toolbar up or go back to the old firefox? Thank you.

I downloaded a new version of firefox. It said it had problems with my norton toolbar and now it doesn't feature it in the window. I'm not that comp savvy. How do I either get the Norton toolbar up or go back to the old firefox? Thank you.

Please authorize ADE 3 with same credentials that you used with older version of ADE

I have an old version of itunes installed in my iPod.I had a syncronize mistake and I tried to change iTunes to 10.4.1. Now iTunes doesn't recognizes my ipod because of the difference between versions. What can I do?

I have an old version of itunes installed in my iPod.I had a syncronize mistake and I tried to change iTunes to 10.4.1. Now iTunes doesn't recognizes my ipod because of the difference between versions. What can I do?

I reinstalled the current version of iTunes, 8.2.1.
Current version?? Did this post appear out of a time warp? The current version is 10.7!
http://www.apple.com/itunes/download/

I had my ipod for a month and now it doesn't turn on, i've tried everything. Can i get a replacement?

I've had my ipod touch for two months now, it doesn't turn on and i've tried reseting it and it's not detected on my computer. Can i get a replacement from apple?

If you iPod is within warranty and not abused, Apple will replace it with a refurbished one. Fasted way is to make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I had an old iPod classic 40 gb, now it doesn't work anymore; I have to add a new one (iPod classic 60 gb) to my iTunes: could you tell me which is the right procedure?

I had an old iPod classic 40 gb, now it doesn't work anymore; have to add another one (iPod classic 60 gb) to my iTunes (windows XP), which is the right procedure?

Plug it in and follow the onscreen directions. That you previously had an iPod doesn't matter.
(58889)

I need to install the CC products on a new computer, but it doesn't recognizes my password even when I'm logged in

I'm an Adobe CC member and need to install the CC products on a new computer. When I download CreativeCloudInstaller.dmg and I double click to install, it requires my password but it doesn't recognizes it even when I'm logged in. Somebody knows what happens?

Yes! That's the correct answer, you genius! Problem resolved, thank you so
much!
2015-04-11 16:02 GMT-07:00 Ned Murphy <[email protected]>:
I need to install the CC products on a new computer, but it doesn't
recognizes my password even when I'm logged in created by Ned Murphy
<https://forums.adobe.com/people/Ned+Murphy> in *Creative Cloud Download
& Install* - View the full discussion
<https://forums.adobe.com/message/7429828#7429828>

ADE 3.o doesn't recognize my Sony PRS-T1: please help me !!!!!!!!!!!

ADE 3.o doesn't recognize my Sony PRS-T1. Installation run well on desktop. Unlock of an e-book run well on desktop. Ebook copied to reader. But reader is not recognized be ADE so I cannot unlock ebook on reader.
Thanks a lot.

Hello
I am very sorry to tell you that ADE is not compatible with Prs-T1. You have to use calibre or reader for pc. In reader for pc you can autorize yor reader for drmprotected material. After that you can use calibre if you dont like reader for pc.

I had to reinstall ADE on another computer. Now it doesn't recognize my Sony eReader

Similar Messages

Maybe you are looking for