I had to reinstall os x. when i imported the backup...
...itunes files i received a message stating that this was the second computer these files were on and i could only add them to 3 more computers. however, it's the same mac i used to purchase the music and the music was never added to another computer. well, now i'm having problems again and i need to reinstall os x yet again. is there a way i can reinstall itunes and import the backed up files without the system thinking i'm adding the music to yet another mac? hope this makes sense.
The safest option is to deauthorize your computer completely, then reformat.
See:
http://docs.info.apple.com/article.html?artnum=93014
http://docs.info.apple.com/article.html?artnum=300161
The second link tells you how to deal with a computer that has multiple authorizations.
Similar Messages
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I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write
dedegodoy wrote:
I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write
What does that mean? What is your technical support question? -
Had to reinstall iTunes,backed up iPhone5 before the reinstall and need to restore the iPhone backup that is on the computer,Windows8, but it is not an option in the new iTunes restore menu. How do I map or add the old backup to the new iTunes restore option?
Hi MrsMoosie,
I'm sorry to hear you are having these issues with your iPad. If your iPad isn't responding or doesn't appear to be charging, you may find the information and troubleshooting steps outlined in the following articles helpful, in particular the following portion:
If you don't see the charging screen within an hour, or you see the connect to power screen, check your connector, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
My child has disabled her ipod and i have had to reinstall itunes which is not recognizing the device to allow me to restore ipod to factory setting.
Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Camera roll empty but shows 6.1 gb. Restored to original settings after backing up. When I restored the backup camera roll still shows 6.1 gb and is still empty. I imagine that the backup contains some corruption
Hi cfgolf,
Thanks for contacting Apple Support Communities. I agree with your assessment that something is going on with that previous backup. If you restored from that backup and the issue continues, I would recommend restoring and Set up as new. Before you restore, make sure you Transfer content so that you can sync it back after setting up as new. The instructions on how to Transfer content and Set up as new are both listed in this article.
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
2. Transfer content
Before you erase your device, take a few minutes to transfer your content from your device to your computer to ensure that all your critical data is safe.
6. Set up as new
Complete the setup assistant. When prompted to set up your device, select Set Up as New iPhone and tap Next to continue.
Skip the Apple ID sign-in, in case the original issue was related to any of your content on iCloud.
Note: After setting up as new, you will need to enter the Visual Voicemail password for iPhone (on carriers that support Visual Voicemail). If you've forgotten the password, contact your carrier to help you reset it.
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
If the issue is still present, you may want to contact Apple Support.
If the issue is now resolved, sync one type of content at a time back to the device. For example, if you had an issue playing music, add songs from iTunes and confirm they will play. If your contacts weren't loading successfully, add the contacts back. After each sync, test to see if the issue has returned.
Cheers,
-Joe -
I'm not really a computer guy. I just got a Kodak"easy share" camera. When I import the photos they go to the section with my name in a folder. How do I get them from there to iphoto, or better yet, how can i import them directly to iphoto?? As stated, I'm not knowledgable,have an imac and need real rudimentary direction.
in the iPhoto preferences be sure the action when camera is connected is open iPhoto
What program are you using to import the photos?
If they are in a folder you can drag that folder onto the iPhoto icon in the dock to import - our launch iPhoto and under the file menu import from that folder
For real rudimentary directions try the iPhoto tutorials - and it would be a worthwhile investment of time to take the iphoto tutorials - http://www.apple.com/findouthow/photos/ - they are very helpful and will save you a lot of time and frustration. for the concepts - actual commands mya have shanged in some cases - and under the iPhoto help menu ==> iPhoto help - watch the videos there
LN -
I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?
Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.
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Please help me restore my contacts from the backup in my laptop. When i took the backup the first time, i dont know where it took the backup. After that i tried restoring the contacts back to my iPhone, but was unable to. What can i do to findout where did the contacts go in my laptop? Please help asap.
Unfortunately, you have posted in the wrong community. However, I am not quite sure which community you should be posting in. Do you use iCloud for your contacts.
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I have more than 1000 contacts in my etisalat sim card, but when I import the contats its stop at 750 contacts, what is wrong? i read the phone can carry thousands of contacts..what shall i do?
Thanks, it seems that it doesn't like to play games, which is a bit of a bummer as i bought this specifically because it was capable of doing that. To be fair, it is capable... I just need to get used to a sound like sitting by a washing machine on spin cycle... Wish they would make people aware of this in the Apple Store, its very misleading and not at all desireable.
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When I import the ppt, why do you always import error out of memory? Thank you!
When I import the ppt, why do you always import error out of memory? Thank you!
> We are getting an error (about the error - system say out of memory) and when we referred to the messages in the SAP BPC forum, few have provided solution asking to shrink the log file size.
> They have also provided the SQL synatx to reduce the log file size.
> " dbcc shrinkfile (Appset_Log, 1) " -
This is for Microsoft SQL Server, not for Oracle.
If you get "out of memory" it's not a database logfile problem but a memory problem.
> Exact Error message - out of memory (Pop-up screen - no other information available)
When is this happening?
And do not post the same question in different forums:
SAP BPC Netweaver and error message (SQL)
Markus -
I recently bought a WD My Book Live to backup using Time Machine, now that I've upgraded to and my old NAS won't support Mountain Lion. The WD drive appears in the Finder, but it doesn't appear as an option when setting up the backup disc in Time Machine. Any ideas please?
" now that I've upgraded to and my old NAS won't support Mountain Lion. "
Do you have a few words missing in the original question ?.
When i upgraded from LION to MOUNTAIN LION it made NO difference at all to my MyBook Live !!!
reading the original post again and again, do you in fact have two My Book Live units, an old one and a new one ?
tim -
I am importing digital video into my movie. But when it imports, the video has glitches in it every 5 seconds or so. When I look at the uicktime file, it has no glitches. What is up and what can I do?
I also just posted about this- having same issue. Make an appointment & take it in. I've called Apple twice & they could not help me over the phone.
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HT203206 When I click the 'backup' and click on the 'Application' itunes not respond
When I click the 'backup' and click on the 'Application' itunes not respond
Hello binyaminfromירושלים,
The article linkded below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
https://support.apple.com/en-us/HT203206
Regards,
Allen -
I had my computer worked on recently. When I got it back, I had to reinstall itunes. I synced my iphone and lost all my contacts. How do I get them back?
Synch your contacts back from whichever program on your computer you've stored them in (Outlook, Address Book) or from your cloud service.
Not using your phone as indended and didn't have your contacts on your computer or with a cloud service? Then they're gone. -
I transferred CS6 to my iMac HD from a seagate backup drive after having reinstalled Yosemite. When I tried to open Photoshop i got an error message #16. It said uninstall CS6 and reinstall. When I tried to uninstall it the message was it cannot be uninstalled. What do I do?
uninstall your cs6, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC | XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13, 12, 11, 10| 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.
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