I had to replace the hard drive on my computer. I am now trying to download Adobe Photoshop CS6, previously purchased. I get an error that files are missing after waiting for the whole download. I have Windows7
I had to replace the hard drive on my computer. I am now trying to download Adobe Photoshop CS6, previously purchased. I get an error that files are missing after waiting for the whole download. I have Windows7
The error msg said that the file archive part of Adobe photoshop CS6 is missing and that I need all parts in the same folder.
Similar Messages
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I just had to replace the hard drive on my iMac iSight G5 and now I have no os and have no idea where my restore discs are i was wondering if I purchased an os from apple if there is a way I can load it onto dvd then load my iMac
You can contact Apple at 800-767-2775, give them your serial number (under the foot of your iMac) and they will, for a small fee, send you the install disc. Then buy a black retail OS from Apple or eBay.
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I am having trouble downloading photoshopcc. when I try to open it tells me that files are missing and I need to re-download, but system willnot let me re-download.
Moved to ADE forum.
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I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back
I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way. -
I recently replaced the hard drive in my computer. I am afraid to download and reinstall itunes again because I worry about losing all the music I had on my iPod Nano. Any suggestions for solutions?
The dragging does not work:
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you will need a third-party program like one of those discused here:
Copy music
- Connect the iPod to your compouter and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up.
- Restore the iPod from that backup
Nothe that the backup that iTunees makes does not include synced media like apps nd music. -
I had to replace my hard drive and need to get my bookmarks from my sync account, but I don't have access to my sync code. How do I get it or can you send it to me again. It was in my email on my bad hard drive. Thanks.
Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase. -
So, this past week I had a lot of problems with my computer and had to replace my hard drive. Doing so, meant that I lost all my files, pictures, Word, Power Point, and Lightroom 5.0 which I just got in December. Right now, I just am downloading the Cloud, and it says that Lightroom is downloading. I hope that it will be on my computer and all good but Im really not sure if I'm doing the right thing. I tried calling customer service TWICE yesterday, got put on hold both times, once for 25 minutes the other for 32 minutes. I was dumb. BUT if you are able to help me get Lightroom back on to my computer that would be wonderful. If I am already on the right path and just have to wait for it to finish downloading that woohoo!!
Thanks,
December EmilieGo here Lightroom 5 Now Available for Download! | PHOTOSHOP.COM BLOG
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I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial numbers. I can't find a number that works to speak to a live person at Adobe. I need to reduce the pixel size TODAY on some photos and need the program. Is there another way to reduce pixels if I can't get my Photoshop running today?
Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase. -
I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?
Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2 -
I had to replace my hard drive twice in my power mac g5. Luckily, I had the foresight to install a backup drive the second time around. Has anybody had HD problems? Is it the Power Mac or I just lucked out on some bad drives.
Hi Leon,
There are many well known G5 problems, but being hard on Hard Drives is not one of them.
How old & what brand/model drives were they? -
I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?
This may help you: http://store.apple.com/us/help/returns_refund
It would appear that you can ask for an exchange but it doesn't specify any time frame... Hopefully someone more knowledgeable can add to this.
By the way, if you've replaced the drive so many times, perhaps there's something else going on elsewhere. -
I had to replace my hard drive on my mac book pro as it had died. Since getting laptop repaired I have been trying to sync my iphone with the new hard drive but it will not allow me to do this without first wanting to wipe the phone clean and put info on the hard drive onto the phone, of course there is no info on the hard drive at all. Any help will be greatly recieved.
https://discussions.apple.com/docs/DOC-3141
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I had photoshop installed fine. We had to replace our hard drive, but had a full backup and everything else is working except for elements. This is the message I get -Some of the application components are missing from the Application directory, Please reinstall the application. I have reinstalled, but am getting the same message.
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can also try to repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/ -
I had to replace my hard drive. Need to re-install office and pages and cannot find the cds. Any help will be appreciated
Replacement System Discs can be obtained from Apple's Customer Support - US (800) 767-2775 for a nominal fee. You'll need to have the model and serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
Or you can purchase the applications from an Apple retail outlet, App Store or the Apple online store. -
I had toclear the hard drive of my computer and reinstall Windows 7. Now I want to transfer all the music and photos from my iPad back onto my computer. I authorized the computer (it is the ONLY computer authorized on this account - and this is the ONLY account on this iPad). ITunes then downloaded my purchases...or at least it tried - out of the hundreds of tracks I have purchased, it managed one album that I bought over a year ago and NOTHING else. So I tried to Sync - since on older versions of iTunes (that were SO MUCH MORE user friendly) that would do the job -transferring things that were only on the iPad onto the computer and vice versa. It doesn't do that anymore. So I went from my iPad's summary to the Music tab - the box for Music was not checked but when I checked it said the only thing it could do was erase EVERYTHING from my iPad and replace it with what was on my computer (that ONE album). What is going on?
Why hasn't iTunes downloaded my other purchases since I authorized the computer? (there are over 3,000 tracks...not 18)
How can I download my iPad to my computer?-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....
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