I had to reset my apple password. I am trying to purchase an app and it will not accept my new password. Help?
After resetting my apple password I am trying to purchase an app. It will not take my new or old password. Please help.
Store Use Store settings to change or create an iTunes Store account. By default, the iTunes account you’re signed in to when you sync iPhone with your computer appears in Store settings. You can change accounts on iPhone to purchase music or applications from another account. If you don’t have an iTunes account, you can create one in Store settings. Sign in to an account:
View your iTunes Store account information:
Sign in to a different account: Choose Store and tap Sign out, then tap Sign in and enter your username and password.Choose Store and tap View Account, then type your password and follow the onscreen instructions.Choose Store and tap Sign in, then enter your user name and password.
Create a new account:
Choose Store and tap Create New Account, then follow the
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My email acct that is also my apple ID is no longer a valid acct. I have tried to change my email in the "Manage email/apple ID" but it will not accept my current gmail.com address. Any suggestions? I hope if someone has any suggestions that I'll be able to access them, since the email with Apple is no longer valid. As an example, I no longer receive email receipts from iTunes because the email associated with my ID is no longer working. Please help with this dilemma.
What Mac or mobile device are you using, with what operating system?
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I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I am not able to recover my keychain access. I followed the directions to "Reset My Default Keychain" and then entered a new password. It will not accept a new password. How do I Reset or recover the KeyChain Access Password?
This is what you tried?
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631 -
i am trying to install microsoft office and installer is not accepting my apple id and password. I have tried my appleid and password in other applications and it is working
Office requies a MS serial number, not your Apple ID. Are you attempting to install the Office 360 pay as you go version?
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I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
my password keeps coming back incorrect, I have reset it 3 times now and it will not accept it on my iTunes to update on my phone or pad. It obviously is the right password since I was able to log in here...
Firstly like King Penguin says log out ,i would clear cookies and history in the safari settings, then I would restart the unit and then open up ITunes and try using the last PW you entered when you changed it.Cookies can be a bugger.
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I forgot my password and ipod will not sync with new computer
I forgot my password and ipod will not sync with new computer
You'll need to connect the iPod Touch to your iTunes library in recovery mode and restore it factory settings. There is no other way.
Here are instructions for getting your iPod touch into recovery mode.
http://support.apple.com/kb/ht1808
B-rock -
I am trying to start a movie and it will not start. The message is, "an error occurred loading this content". Has anyone had this message before? Any solution?
Hi there TonyCashio,
You may find the troubleshooting steps in the article below helpful.
Apple TV (2nd and 3rd generation): Troubleshooting playback performance
http://support.apple.com/kb/TS3623
-Griff W. -
Im trying to install new drivers for my printer and it will not accept my password
Im trying to install new drivers for my printer and it will not accept my password
Hey fyermanbob,
Thanks for using Apple Support Communities.
OS X Mavericks: If your administrator password was not accepted
http://support.apple.com/kb/PH14014
Have a nice day,
Mario -
My I phone 3gs will NOT turn on or charge.... I've tried different charges and it will not notice in itunes please help me apple
We here are not representatives or employees of Apple. Looks like your iPhone needs to visit an Apple store for a consultation. Make an appointment.
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I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?
Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
If I have to reset my apple id, how do I update my old apps? It won't let me!! HELP
Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
HT5577 I"m trying to watch a movie on my Apple TV on Netflix and it will not accept my password
I"m trying to watch a movie on my Apple TV/Netflix account and it will not let me in - says my username and or password is incorrect. It is not.
What now?Contact iTunes.
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