I had to reset my computer and redownload Itunes. My iphone 5 will not connect to the new itunes i have trusted the computer but it keeps bringing up the same question each time i reconnect to the computer. How can i get my phone to connect to itunes
I had to reset my computer because of a virus i had. When i re installed itunes my music was gone. I went to plug in my Iphone 5 and know my phone does not recognize the computer. I also have hit the trust button on my iphone but have to continue trusting the computer each time it gets plugged in. Still the phone wont connect to itunes at all to view what is on the phone. How do i fix this connection problem?
Hey ebe301,
Sorry to hear about your troubles with your PC. If you are not seeing your iPhone on your computer, then take a look at the link below to walk you through getting that working again. It will have you verify that drivers are installed and working as well as any third party software that may be causing conflicts.
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Take care,
-Norm G.
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