I had to reset my iphone 4s, it is asking me for my old Apple ID which is invalid and i have no way of retrieving the password.
I had to reset my iphone 4, it is asking me for my old Apple ID, which is inactive. I cannot get into the email to reset it. It is not accepting my birthdate as the right one. i cant use my phone at all until i get this figured out please help!!!
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Similar Messages
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I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do?
Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Hey I bought an iPhone off gumtree and everything was well. But then I tried to set it up and it asked for the apple if of the previous owner and so I asked him for it his Apple ID but refused to tell me so I can not use the phone. how do I fix this?
Contact them back and have them follow these instructions Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
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Help me I have been trying to restore my iphone back to original settings an very time I try it asked me for a restriction code I have never set a restriction code and was just wondering if they were all the same for every iPhone please could someone help me
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to it see:
How to reset forgotten Restrictions...: Apple Support Communities
Some other uses have experienced a Restructuions passcode just appearing out of thin air. Try passwords you use on the iPhone. -
i have an ipad and the original owner is not present and i have no way to contact the owner how can i reset the ipad to factory settings?
Tammy,
Unfortunately your iPhone is just a paper weight. Return it to the pawn shop for a refund.
iCloud: Find My iPhone Activation Lock in iOS 7 explains the "Buyer Beware" facts:
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in toicloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
Not able to reset my password for an old apple id account
I have an Ipod that I purchased back in 2006. At the time when I signed up for an apple ID I used at the time an address that The University of South Carolina gave me since I was a student at the time. Once you graduate which I did they disable your email account, so I don't have that email account. I am not able to reset my password or change my apple ID because I don't know the password. Obvisously I can't have you send me a link to my old email to be able to set up a new password since I don't have that emaill address no more & can't use it. Everytime I try to answer the security questions which it has been asking me for my birth month & day it says that I have put in the wrong info, but I know my birth month & day. I really have no way of changing the password or the appl ID. What do I do & who do I contact about this. Now I can't download any music to my Ipod.
Gilbertfromwi, I still don't understand your question at all.
Gilbertfromwi wrote:
This iPad mini was transferred to a new Apple ID. The transfer and serial number was verified thru email.
I cannot imagine what this means. You make it sound as if some third party is involved in the transfer.
If the fomer Apple ID released the iPad Mini in the first place, then it would look like a new machine and the new owner could simply step in and set it up as his/hers.
Gilbertfromwi wrote:
When tring to set up iCloud's, the screen is greyed.
I'm guessing this might mean you go to Settings > iCloud, but cannot input anything. Do you see someone's Apple ID there? Anyway, again, if the original Apple ID released the iPad, you could just do Settings > General > Reset > Erase all content and settings and start over.
Gilbertfromwi wrote:
Then, it asks for the password for the old Apple ID. When I enter this password, it is not accepted.
So when this quesion arises, do you see something like "Apple ID : [the old one is shown] ... Password : [you try to enter the password of the old Apple ID, but it is rejected]"? -
what if your iphone 4 does not turn on and u have no way to get the serial number what do u do
If you eject the SIM card tray the serial number is also there. It's tiny, but there.
When my iPhone won't turn on I first charge it with a known good cable for a few hours. If nothing after that I begin a warranty lookup for repair. -
When I was syncing my iphone 4 to my computer my itunes crashed and was looping from one song to another. so i tried all the suggestions and had to reset my iphone which wiped out all my songs. when I went to purchases my recent song purchases from itunes where gone.. how do I get them back or get credit for them..
nevermind, i figuered it out
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I had to reset my iphone 5 because of corrupt software issues. now I am trying to restore my apps. So are returning. Some are not. Some are making me pay for them again! What is the best way to restor all the apps?
Sync them from your computer back to the iphone
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I had to reset my IPhone 5 after the new IOS 7.2 update because phone calls were not coming through. Now I no longer have the microsphone on the bottom of my key pad to do voice texts.
Can any one tell me how to put it back on there?
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I had to reset my iphone after it backed up everything on my computer. How do I get all my old apps to reload on my iphone?
Thank you, I was able to figure it out. I had to go to the advanced section and then go to the back up for the day before I reset the phone.
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I had to reset my iPhone. How do I get my apps and music back?
I had to reset my iPhone. How do I get my apps and music back? It is backed up on iCloud. Thanks
Restore it from your iCloud backup. Here are the instructions:
iCloud: Restore your iOS device from iCloud
Expect it to take a long time, several hours if you purchased many apps and / or songs. -
I had to reset my iPhone and lost most of my apps. Is there a way to copy my iPad apps to my iPhone?
Just redownload them or sync them from your computer.
Download past purchases - Apple Support -
Hello, well the other day i bought Angry birds with an Add " mighty eagle", and i had to reset my iphone and when i re-install the app Angry birds i dont have the add and i dont know how to get it back some1 can help me!?
Se if this helps:
iTunes Store: About In-App Purchases
Do you have a backup to restore from that would have included that in-app purchase? -
Daughter reset my iphone 4 now it ask for sim card but phone dont have one
my daughter reset my iphone 4 now its asking for sim card but it don't have a sim card slot
Is this a 4 or 4s? What is the model number on the back? If its A1431 or A1387, it is a 4s, and does indeed have a sim tray. A1349 or A1332 will indicate an iphone 4.
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