I had to reset my laptop and now iTunes doesn't recognise the computer so I can't synch my iPad. Any one know how I can get this changed?

My HP Compct laptop was dying a slow death so I had to reset it to its original factory settings. Now iTunes thinks it is a different computer, any idea how I can rectify it?

Yeah I have the original CDs. And I have backed up some stuff. But shouldn't things like safari and itunes be working anyway? The applications are there, they just won't open. Someone told me would lose my preferences and just had to update them again, but I can't do so cause safari doesn't work and internet explorer won't let me get on certain sites...

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Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. Does any one know how I can get it to recover?

Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. I can hold the option key at start up and choose my network, then Internet recovery shows up with an arrow pointing up. When I click on the arrow Internet recovery fails and all I get is a globe with a triangle on it with an exclamation mark on it, and under that it says
apple.com/support
-6002F
Does any one know how I can fix this without a recovery disc? Thanks

I just want to add to this, in case someone else searches for this error on Apple Support (google doesnt cover apple support.. how clever is that?)
I had the same error. And i had a Computer that had worked, with a SSD drive and 16GB upgrade done by the owner himself.
I tried swapping with a Mechinal Harddrive, no luck.
Kept the Mechanical drive in, and tried with some other Ram, it worked..
So for me this error and after reading the other responses can be boiled down to a Harddrive problem or Ram issue.
It was Ram for me..

I deleted all my playlist by mistake from itunes. tried copying the to on the go on ipod and thought it would copy it on to my itune but it didn't. does any one know how i can do this without redoing all my playlists. thanks

I deleted all my playlist by mistake from itunes. tried copying them to on the go on ipod and thought it would copy it on to my itune but it didn't. does any one know how i can do this without redoing all my playlists. thanks

Are the playlists still on the iPod? If so I can probably cook up a script to read them back into iTunes, or you can check the features of the various tools listed at the end of this user tip to see if you can find one that you want to use.
tt2

I had a hard drive crash so replaced it and now iTunes does not recognize the computer as authorized to play some songs in my playlist. help

I had a hard drive crash, replaced the hard drive and now iTunes does not recognize or authorize my iMac to play some songs. help

iCloud Backup is for your iPad, not for your computer.
Whatever you bought from iTunes is yours forever and can be downloaded as many times as you want. This assumes what you purchased is still available in the Store.
Here is the procedure for your reference.
On a computer, launch iTunes. Click on iTunes Store on the left
On the right you will see this
"Sign in" using the Apple ID used to purchase your songs, then click on "Purchased" (with the orange blob)
On the summary page that appears select the tab "Not on This Computer" on the right.
On the list that appears, select what you want and then click the "Download" button.
Whatever you have that did not originate from iTunes will have to be obtained from whatever means you used to obtain it in the past.

Downloaded MPlayer software and now I have malware on my computer, windows keep opening up nonstop with clean Mac ads. How do I fix this?

I downloaded MPlayer software and now I have malware, windows keep opening up in Safari non stop for ads for cleaning your mac and other weird sites. How do I fix this?

You have installed Adware. Check the links below for options to remove the Adware
http://www.adwaremedic.com/index.php
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

I bought my software pack iWork 2008 at the apple retail store and I cannot get any updates and apple App Store won't help me. Does any one know how I can get the upgrade without paying full price for a second time? I paid $99 for the iWork family pcan'

I cannot believe that apple is refusing to help a customer who bought and paid for iWork software just because I bought it from the retail store the App Store says they cannot allow me to upgrade. I have never heard of such. It should to matter where I got it i bought apples software and I don't et how the retail store can be different frothe App Store my god its all still apple. So stupid. I will not pay full price for the upgrade. Also I purchased Logic Studio and 2 days later the upgrade came out and they will not let u upgrade ? I think there should be at Least a 30-45 day window if u purchase software and they release the upgrade u should get not. It's not like apple doesn't make enough money already.

iWork '08 & 09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.
If you are running Pages 3.0.3, then you do have the latest version of Pages from iWork '08. If you want to upgrade to iWork '09, you will need to purchase the new version, just like everyone else. The good news is that you can buy just the individual iWork apps - Keynote, Pages & Numbers - that you need or want for $20 US each from the Mac App Store & then install them on as many Macs as you need using the same Apple ID.

Hello any one know how i can change my iTunes Screensaver ? Because i got podcast at my iTunes ScreenSaver and i wanna my Music there :p.

Hello im using the Itunes Screensaver but there is podcast there ,
Does is possible to change that soo i can My Itunes Music Instead my Itunes Podcast : )?
If Yes How?

I have too many songs to fit all on my iPod (18,000+ and counting) and I also have a wife who listens to TOTALLY different music than I do. She's also not so good on the computer.
***MAKE SURE YOU ALWAYS BACK UP THE iTUNES LIBRARY AND iTUNES MUSIC LIBRARY.XML IN YOUR HOME FOLDER!!!!!!!!***
To get around this I have two iTunes Libraries and two ITunes Music folders. I keep my main Library seperate (on an external drive) and my wife's in the default iTunes folder. I then shut down iTunes, replace the Library and Library.xml (always keeping a current copy of each backed up elsewhere) and then re-start iTunes and re-focus (in options) the iTunes music folder location.
When I go back to MY music it can take quite a few minutes as iTunes needs to update the folder when you change it but this does do the trick.
Give it a shot; let me know if you need more details.

Hi does any one know how i can find my lost photo's and contacts I've backed up my iPhone 5 before i had it fixed and when I went onto my iCloud I've lost all my contacts and photos is their anyway I can get them back? thanks

Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos. My contacts are not that important but my photos are is their anyway i can recover them as many of them contain specail moments which i wish not to lose.

rebeccakhwar17 wrote:
Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos.
Restore the iPhone from your backup.
See this -> http://support.apple.com/kb/ht1766
Then make sure you sync everything to your computer so you do not lose it.

HT204370 i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?

i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?

Did you fail to back up your purchases?
If so, then they are gone.

HT203163 I recently had to replace my laptop and now when I try and sync my phone to my laptop I am asked to authorise the laptop, but after I enter my login and password, the search for itunes fails with a message that itunes is not currently available

I recently had to replace my laptop and now I can't sync iTunes and my phone - the message is that the laptop is not authorised and when I try and authorise it it says that the itunes store is currently unavailable - but it is available on my phone, and I have been trying for over 24hrs - it should be available by now.
I have checked my firewall settings and they are ok
How can I remove old PC's that I no longer use and make sure that this is the only computer that is authorised for my account - and how can I access the iTunes store so that I can authorise it?
Help please

i had to format my laptop
You can reinstall Lion (Mac OS X) by pressing Command + R while booting your Mac. No need to re download Lion again.
Help here > OS X: About OS X Recovery

HT5035 I had a balance in my itunes account of approx $17.00. I had to reset my password and now it's disappeared. How do I get it back?

I had a balance in my itunes account of approximately $17.00. I had to reset my password and now it's gone. How do I get it back?

Hi Junebug2448,
Welcome to the Support Communities!
The article below will show you how to review your account and report any issues to the iTunes Store:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

I had to reset my phone and now when I text my contacts are not showing up

I had to reset my phone and now when I send and receive text messages it is not showing the contact name only the phone number. Help.

This is a HUGE iOS bug.. Following a tip from another poster, I was able to fix the issue (temporarily).
This worked for me on Verizon.
I dialed *228 on my Verizon phone. I pressed "1" to activate it over the air. I then went into task manager and killed all the running apps.. Waited a few minutes.
The next text I got displayed the number correctly!.. Until I rebooted, that is.
PLEASE, call Apple and speak with a senior engineer on this. They can't fix it if they don't know it's a problem! (800) MY-IPHONE

I updated my IOS on my iPhone 4S and it locked up. I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored. How do I get iTunes to go past this screen so I can sync my phone again?

I updated my IOS on my iPhone 4S and it locked up. I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored. How do I get iTunes to go past this screen so I can sync my phone again?

Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first

HT3529 When texting from my iphone 5, I was able to see when the text was delivered and when it was read. An Apple Genius reset my iphone, and now I cannot see when the text was delivered or read. Any suggestions?

When sending a text, I was able to see when the text was delivered and when it was read, then an Apple Genius reset my phone and now I cannot see when the text was delivered or read.
Any suggestions?

Look in settings - message.

I had to restart my mac desktop because it froze now I went to restart it and all its doing is beeping at me. Does any one know how to get it to start again Please help

I had to restart my mac desktop because it froze now I went to restart it and all its doing is beeping at me. Does any one know how to get it to start again Please help

Welcome to the Apple Support Communities
It shows a hardware issue. How many beeps do you hear? See > http://support.apple.com/kb/HT2538

I had to reset my laptop and now iTunes doesn't recognise the computer so I can't synch my iPad. Any one know how I can get this changed?

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