I had to reset my password, and received an email confirming it, but still can't access it. Help!

Why won't it let me in?????

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HT5035 I had a balance in my itunes account of approx $17.00. I had to reset my password and now it's disappeared. How do I get it back?

I had a balance in my itunes account of approximately $17.00. I had to reset my password and now it's gone. How do I get it back?

Hi Junebug2448,
Welcome to the Support Communities!
The article below will show you how to review your account and report any issues to the iTunes Store:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and

hi
I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and Amaisalna something please help

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

Why won't my new desk top accept my apple password ? I changed my password and it works on my ipad but I can't get it to accept on my new desktop computer.

my new desk top computer will not accept my password.. i reset my password and it accepted on my ipad but will not take on my desk top.. what can i do.. please help. thank you much

Forgive what may be a dumb question on my part, but you've confirmed that you're typing the Apple ID correctly? Any difference, even an extra space, will cause an error.
If that doesn't help, post back with full details about your setup and the problem, including any error message, and someone may be able to offer additional suggestions.
Regards.

I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears. I have tried connecting the iP

I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?

You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

Hello! I cant't access home on my IPad after update 7.1.2 .. I slide to open it but i get an empty screen then it turned off and turn on, but still can't access my IPad, please help!!

hello! I cant't access home on my IPad after update 7.1.2 .. I slide to open it but i get an empty screen then it turned off and turn on, but still can't access my IPad, please help!!

I had the same problem but looking at what everyone else said, I simpley slowly started to click on all the tabs in the app store, let them load completely, and then clicked back to the updates afterwards. It worked after a little while

HT4906 I have upgraded my OS to Mountain Lion and updated Iphoto to latest, however, I still can not access photos sent to me via photo stream. what else do I need to do? I'm $30 into this effort, and no results!

I have upgraded my OS to Mountain Lion and updated Iphoto to latest, however, I still can not access photos sent to me via photo stream. what else do I need to do? I'm $30 into this effort, and no results!

Log out of iCloud in the System/iCloud preference pane and disable Photo Stream in iPhoto's Photo Share preference pane. Then log back in and re-enable, respectively. That should jump start Photo Stream.
OT

HT201303 I need help on my security questions. I have reset my password and added an email to verify my identity, but I can not remember my security questions.

How can I reset my security questions?

Hello Cutty35loca,
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Also find the below link :
http://support.apple.com/kb/ht5312
Hope this helps you

Dropped my iphone 4 from about 1 1/2 feet and now it won't turn on. I have tried holding the home and sleep button for 20 seconds but still nothing happened. Please Help!

I have tried holding the home and sleep button for 20 seconds but still nothing happened.I have had this phone for 1 year and 10 months and I have never had any problems like this. Please Help!

it likely need repair
first you can try to connect it to AC though and try the home + powerbutton again

I have not got a verification email for my password for the apple id that i created over two weeks ago. i have tried resetting my password and resending the email but nothing comes though and i can not buy anything on itunes.

i have an apple account, but i created a new one because none of the passwords i use worked on it (i hadnt been on in a while)
so i set up another account with the same email and a new password on January 27. i have chevcked my emails every day since then and my junk email folder and there is nothing there to help me!
i cant log on to or use my itunes at all because it tells me that i havent verified my password and every time i click resend verification email and nothing comes to my email.
i dont know what to do now, i have just tried to reset my password online and it said that it worked, but when i go on itunes there is still nothing working...
any help would be appreciated!

The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name

I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password and updated it in my account, but it still won't let me purchase anything. How can I fix this?

I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?

You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC

HT201342 Changed gmail password and now icloud email disappeared? How do I get access old email?

Changed gmail password and since then Icloud email disappeared! No sure how to retrieve or access Icloud email now! It use to appear under mailboxes but now
It is empty! How do we access or retrieve Icloud email?
Now sure how changing anything in Google would affect Apple and Icloud functions!
Thanks

The only thing I did was I went to the Apple.com , logged in and changed my primary e-mail since I will be losing the old email soon ( I have a different job). I said update info and verified the email was correct. I just went to settings on icloud and logged out and tried to log in and now it won't take anything. I don't even know now which e-mail they want the primary one or recovery, it won't take any of the 3. Not sure what else to try at this point, I guess I can't buy any more music.

TS4036 I cant access my Itune store from my PC. I have entered my ID but still can't access the store. I have tried removing it and re-installing it but to no avail. I can access the Itunes store with Iphone and Ipad but not my PC.

I can't access my itune store through my PC. I have tried removing and reinstalling Itunes,but to no avail. I also tried accessing trough I cloud on my pc but it say apple ID not correct but my Apple ID works on all my other devices such as Iphone 4s and Ipad 2. If I go to Icloud.com I can access my account but can't get to Itune store.
Help
Thanks
Dan

The apps I currently have are for the i phone and i pad but i would like to see this on this computer
On the Mac Air launch iTunes. Then connect either the iPad or iPhone.
Select the iPad or iPhone under Devices left side of the iTunes window in the source list.
Then select Apps from the menu on the right.
If you don't see the apps listed there, from your iTunes menu bar (top of your screen), click Store > Authorize This Computer.
See if that makes a difference...

I received an email gift card, but i can't redeem it!! plz help

I just got a e-mail gift card (25$) but i can't redeem it , i have the PIN e Serial Number, i've already tryed everything possible!!!!

OK, then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

When purchasing an app on the app store you need to type in your security question answers. i forgot mine. i hit the button that says to email me to reset my answers. im not receiving the emails. any ideas what i can do? please help me.

when purchasing an app on the app store you need to answer your security question answers. i do not remember mine. i hit the button that says for them to email me to reset my answers. everytime i do that i never get the email. can somebody help me! please

Probably because the address you provided as a rescue email when setting up your account is not longer valid. Contact Support and ask for account security.

I had to reset my password, and received an email confirming it, but still can't access it. Help!

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