I had to reset my phone and now my messages are being sent as my email and I cannot click on my phone number

Please help! I had to reset my phone today and after I realized my iMessages were being sent from my email.. When I go to change it it does not let me even select my phone number.. Only my email can be checked and unchecked. I have tried everything including talking to costumer support and cannot find anything that has worked! Someone please help!!

Are you going to Settings>Messages>Send & Receive>Start New Conversations From? If so, then try
- Turning iMessage off and then back on
- Signing out of Messages and then signing back in again - click on the Apple ID and then Sign Out, then sign your Apple ID back in again
Cheers,
GB

Similar Messages

  • TS4268 My text messages are being sent and received with my email address instead of my phone number. How do I fix this?

    My text messages are being sent and received with my email address instead of my phone number. How do I fix this?

    This is with iMessages only.
    Go to Settings > Messages > Send & Receive and below the Start New Conversations From, select your cell phone number instead of your Apple ID email address.

  • My wife and I have been texting on our iPhones. All of the sudden all messages are being sent as text. We cannot seem to make the iMessage work.

    My wife and I have been texting on our iPhones. All of the sudden all messages are being sent as text. We cannot seem to make the iMessage work. Any ideas?

    Your question is almost too much a personal one, begging the question "do we (husband and wife) feel comfy sharing one account on the Mac"   maybe thats why nobody answered you.
    It doesnt complicate anything, but it adds steps for switching accounts on the Mac/ purchases etc. of course
    since your question is mostly personal, ..I wont answer THAT part of it, but creating a new account is easy.....messing with switching back and forth is also a personal preference 'issue' as well.   I prefer to keep things simple, but...........you and yours,  I dont know.......
    http://support.apple.com/kb/PH11468

  • Since updating to OS5, my text messages are being sent as e-mails.  Also, my contacts do not show the people's phone

    Since updating my iPhone 4 to iOS5, it seems my texts are being sent as e-mails or in e-mail form. The person I am texting gets a phone number and not my name.  Also, when I click on contacts to text to, where it used to show the phone number and I would touch the number to text, it just shows the persons name, no phone#.
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    Settings > Messages > Send and Received > Uncheck any number/email that does not belong to the device
    Note: The little blue (>) will give you an option to remove the number/email from the device
    Note: Check this setting on any device(s) using the same Apple ID

  • My imessage texts are being sent from my email address and not my phone number.

    How do I change so imessages are sent from my phone number again and not my email?

    To identify your iMessages as coming from your phone number go to Settings>Messages>Receive At>Caller ID and select your phone number rather than your email address.  Also, the email can't be removed because this is the email address linked to the Apple ID you are using for iMessage.  If you really want to remove it you have to go to Settings>Messages>Receive At, tap the Apple ID at the top and sign out.

  • How do you stop sms messages automatically being sent to an email address instead of a phone number?

    I have noticed that sometimes (particularly when sending an sms to multiple people) my iphone 4s will send the message to peoples email addresses. This happens despite there being a phone number listed on the contact. You would have thought that an sms would automatically send to a phone number if there is one available for the contact, but instead it is sending the sms to an email address without warning. This results in me being charged for an mms and the recipient not recieving the text at their phone number. It happens when sending messages to both iphone users and non iphone users.
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    I think its fixed. I had to sign iMessages in on my Apple ID, but then deselect my email addresses to make it behave the way it should. Now if I could get iMessage to only send response alerts to the last device I used, instead of late night texts going to every device I own in the house and waking everyone up.
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  • We have two iphone 4s on the same computer and after we did the ios6 upgrade the text messages are being sent to both phones. How do we stop this?

    My wife and I's iphone 4s' are both on the same computer.  When we did the new upgrade to ios6 it started sending text messages to both of us from each other.  For example I sent my wife a text "Hey" and then my phone received a message from Me "Hey."  Another example is that a friend sent my wife a text and both of us received it from that friend, but not in a group message. We both deleted our icloud account and the problem still happened.  Then we checked that we were both signed in to our own personal accounts for imessage and we were.  After turning off imessage the problem went away.  Any ideas on how to make imessage work without having it send messages to both of us?  

    I also have the same problem and changed the send & receive addresses . But it always seems to revert back to 2 addresses/numbers on the second , my wifes phone . Which isn't the best .

  • Imessages are being sent from my email instead of my phone

    When I send iMessages from my iPhone 5S or my Macbook Pro, the recipients say they're coming from my email address and not my phone. How do I rectify this so the messages all come from the iMessage and not email?

    If you have no intention of using iMessage, but have used it in the past, you will have to deregister your number. Then you will have to make sure you have a texting plan on your account. If others have messaged you with iMessage, they will have to remove your contact and any messages from their devices so you are no longer registered on their devices as using iMessage. See this link from Apple. https://selfsolve.apple.com/deregister-imessage

  • TS2988 I had to reset my phone and I only have one of my ringtones I had 4.. Why'd it delete 3 and not the last one and now I can't get em back without paying for them again!!! What the **** is up with that??

    I had to reset my phone and I only have one of my ringtones I had 4.. Why'd it delete 3 and not the last one and now I can't get em back without paying for them again!!! What the **** is up with that??

    Yup, your question and Diane's answer helped me also. Tho' I had had problems before getting into the iTunes store I always managed to find a way. Today they had me blocked cold with the "Update to 10" advert no matter what I did. Other questioners are being told, incorrectly as it turns out, that they have to update their OS to accomodate iTunes 10 and upgrade to iTunes 10. I did the download which did not take up much more room on my crowded old hard drive and now I'm back in business.

  • I had to reset my phone and now when I text my contacts are not showing up

    I had to reset my phone and now when I send and receive text messages it is not showing the contact name only the phone number.  Help.

    This is a HUGE iOS bug.. Following a tip from another poster, I was able to fix the issue (temporarily).
    This worked for me on Verizon.
    I dialed *228 on my Verizon phone. I pressed "1" to activate it over the air. I then went into task manager and killed all the running apps.. Waited a few minutes.
    The next text I got displayed the number correctly!.. Until I rebooted, that is.
    PLEASE, call Apple and speak with a senior engineer on this. They can't fix it if they don't know it's a problem! (800) MY-IPHONE

  • So i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

    so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

    Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
    Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
    Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears.

  • I had to reset my phone and lost all my ringtones, how do i get my ringtones back if I already bought them?

    I had to reset my iPhone, and when I did I lost all my music and ringtones and all my apps. Well i was able to get my apps and the other music that I bought on iTunes back onto my phone but my ringtones are still missing. I don't want to go buy them again. How do I download them back to my phone? I have spend lots of money on ringtones on my phone. It happened before when I got a new phone and lost all of them. But I really want to know how to download and get them back.

    Yes.
    https://discussions.apple.com/message/20910779#20910779

  • HT204370 i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again.  what do i do now to get my films back ?

    i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again.  what do i do now to get my films back ?

    Did you fail to back up your purchases?
    If so, then they are gone.

  • The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

    The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

    maggielou wrote:
    I thought that I had backed up my pictures to icloud, but when I looked online at icloud, I don't see pictures listed.  However, a few of the recent pictures have shown up on my phone.
    IHow could I get these from my MacBook to my phone?
    Thanks again.
    When you log into you icloud account on your computer you are viewing data that you sync to icloud not the backups.  You can't view the backups.
    Look at the two links I provided.
    You still didn't answer any of my two questions I asked.

  • HT5035 I had a balance in my itunes account of approx $17.00.  I had to reset my password and now it's disappeared.  How do I get it back?

    I had a balance in my itunes account of approximately $17.00.  I had to reset my password and now it's gone.  How do I get it back?

    Hi Junebug2448,
    Welcome to the Support Communities!
    The article below will show you how to review your account and report any issues to the iTunes Store:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    - Judy

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